One of my favorite movie theaters!!! Several cinema halls. Cool, clean, the chair is very comfortable, the sound is clear. The staff is always polite. The most important thing is always good films, repertoire, new items.
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Vlad M.
Level 9 Local Expert
March 4
A good movie theater! The original design, as for me, is 10 out of 5! The ticket prices are average.
Atmos sound has excellent potential, however, it seems that it is not tuned by experts from the word at all - there are no low frequencies, all the surroundings are medium, but high ones also in huge numbers simply deafen and make viewing uncomfortable. Periodically, eardrums fly out. Please adjust the sound!!!
Yes, the chairs are for an amateur, personally I do not like the reclining position with my head near other people's feet!
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Lex A.
Level 2 Local Expert
April 25
Let's be clear: there is no purpose to write a negative, I want you to pay attention to it.
The situation: I bought 2 tickets to the film "Arthur the King", I even was on it for 15 minutes.
Point:
The picture quality is so low, as if you are watching a pirate; there are questions about the voice acting, but not critical. Most importantly, it is not clear why the picture is of such poor quality, it is not being filmed so accurately.
In the hall, children run, play, teenagers smoke electronic cigarettes.
And if in the second case everything can be solved by saying, then the quality of the picture cannot be solved exactly at the moment.
We left after 15 minutes, turned to the administrator, who called Damir (deputy director), asked to make a refund.
The reason: the low quality of the service provided (I definitely would not have gone if I had known that there would be such a low picture quality).
To which Damir "deputy. directors" (please pay attention to who works for you and how they communicate.)
He said that he could not make a refund, asking him why, he said in the end that he could, but he needed a statement that would be considered, etc
. The essence of my message is not 3200 tenge, but that you are doing a big job and objectively not doing it in the best way.
If there is an adequate person in your company who will see this and take action, then super, if not, then as it is)