Chevrolet Allur
184 reviews
December 27, 2024
When you buy, everything is fine. And they will call and ask when it will be convenient to pick up. BUT AS SOON AS THE SERVICE IS DELAYED FOR WEEKS. I PICKED UP THE CAR, I DIDN'T TURN OFF THE ALARM IN THE MOBILE APPLICATION. AS A RESULT, THE MANAGER SENT THE SERVICE TO THE NUMBER 5588. THEY, IN TURN, REFERRED TO THE FACT THAT - well, you left and didn't spend it. MAKE AN APPOINTMENT WITH AN ELECTRICIAN, AND WE HAVE A FREE APPOINTMENT WITH AN ELECTRICIAN IN TWO WEEKS. Allur is it really like Uncle Vasya's garage, does the warranty work up to the gate? Please raise the service to the proper level and there will be fewer complaints. Sincerely, your client.
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March 14
Competent dealers and Consultants. Thank you so much for the good reception.
Everything was done in a day, great
It's a pity that only winter tires were not available.
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December 2, 2024
Before buying a car, you need to inspect it carefully. I came across a damaged car, which I lost three days on. During these days, I witnessed a similar case. Initially, the managers are friendly and it seems that they are ready to help, but after the registration of the manager, they are reluctant to consider these problems, they may even disappear or transfer them to another manager who is also reluctant to solve the issue.
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January 2
Everyone knows the advantages of this company. The disadvantages include the fact that in a car service, managers do not listen attentively to customers. Also, waiting for a car from the workshop leaves much to be desired. This is due to the huge customer base. In this regard, there is a wish from the Mayor to reduce the car maintenance time.
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November 8, 2024
If you don't know what to write about, check out the tips below. Great, maybe a few more words? Staff, Attitude to customers, Waiting time, Choice of goods, Choice of cars, Comfort, Repair ... Great, it remains to add a photo, well done guys, it works quickly
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October 25, 2024
A large room, very clean, a large number of managers, very attentive. Surprisingly, the cars in the cabin are sold like hot cakes.
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March 20
There was a negative impression left after visiting this car dealership, the cars are new, and the prices are old, and the staff's indifference to customers. I do not recommend visiting this car dealership.
We visited the salon on March 16 after lunch
8840 last digits
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January 29
everything is beautiful, but advertising on the Internet is the same price, and on the spot it is an order of magnitude higher than deception, so you can not deceive, it's better to take care of the quality of cars, the price has fallen due to your deception
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February 4
The interior is excellent, the service is excellent, especially for repair and replacement, oil, thank you very much
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December 4, 2024
Excellent interior , responsive management . Many additional services are provided , but they do not impose additional services as in some salons
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February 2
Thanks a lot to all the staff, special thanks to manager Nurbol
From the very beginning to the delivery of the car, he accompanied us, everyone
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November 12, 2024
Excellent car service. Quickly and efficiently. High-level masters.
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February 25
Responsive staff of acceptance managers for the service. I liked that they tried to help, even though they knew that the car was not serviced at the dealership and was bought by hand. According to the results of the inspection, they could not eliminate it for objective reasons, but they gave sound recommendations. There was no invoice for verification and recommendations)) having also shown the fairness of his approach.
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October 7, 2024
I bought a car, service for five, got numbers there, contacted insurers, 50 percent discount on full insurance
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January 9, 2024
One of the most negative impressions left by this place. I applied there to do car maintenance. As a result: the brake fluid was not replaced, and the car was scratched. The receiver drove the car outside and immediately left, I began to inspect it, I saw a scratch, went to sort it out, but it was useless...no claims are accepted, there is no scratch in the acceptance certificate, but this is not an argument for them, it is impossible to watch video from surveillance cameras...and the next day I had the opportunity to go to the overpasses, I look at the dried mud on the fittings for pumping the brakes - and again everything is useless...only if you go to court..
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October 31, 2024
Convenient check-in. The parking area is normal. The staff is friendly.
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November 30, 2024
I was looking for a car, I wanted to find out about one of the KIA models, but the salon manager discouraged all desire to ever come back here again
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July 18, 2024
Since 2014, he has been servicing ssang yong kyron, which he bought from allur auto.
Since last year, the ssang yong masters have left and opened their service station near the railway station in Almaty-1. Rams Auto Service station. I've moved on to them now.
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February 9, 2024
The service in alur auto is simply terrible in its relationship to the customer. I called and asked if they could change the oil in the automatic transmission on the Chevrolet Captiva. They came up with a number of reasons why I just had to give up going to them. The main reason is the failure of the automatic transmission due to an oil change. What kind of nonsense is this? If you do not value your customers, then remove the contacts of your service from the site, do not mislead people.
I went to gt oil and everything was perfectly replaced, without any problems.
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September 5, 2024
A clear interior !!!
Nikita, quickly solved all the issues.
It feels professional, thank you very much!
I advise everyone.
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July 15, 2024
A very comfortable salon, manager Vladislav helped to choose a car, a professional with a capital letter. Coffee and cookies are free;)
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August 26, 2023
Hello everyone
We were there yesterday
And they smoked a chevy car for themselves .
It is very convenient and as fast as possible
A good team of employees
Pleasant staff
The atmosphere is super
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May 24, 2024
The quality of the employees' work is excellent, several well-known car brands are assembled in one place, which facilitates the process of choosing a car, the service is also at the level of
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August 21, 2024
Excellent service, attentive and obliging staff! I bought 2 cars from them, I'm happy with everything!
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December 16, 2024
Very helpful managers.They will tell you everything, they will take you to the cash register in the flesh (so that you don't refuse)
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December 7, 2024
To arrange a car and pick up the procedure works very slowly, I did not like it in this regard
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October 19, 2024
Super, thanks to manager Nurzhan, career growth to you!!!!!
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March 17, 2024
A very friendly Erkin employee!
Well advised, told everything, showed it! We recommend that you come to him.
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November 18, 2023
Polite staff, explain everything clearly. Good service. I arrived at the service by appointment, immediately took the car, drove it. Waiting in a comfortable hall on the second floor with delicious coffee
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April 3, 2024
Good service, if only coffee and tea would be made for free, as in Chevrolet Alur Astana! It's a small thing, but it's nice
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September 24, 2024
Of the advantages, a cool company, excellent cars of good quality.The only downside is that I can't afford them.
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May 13, 2024
There is not a large selection of cars.
The managers are friendly and competent.
But in principle, car offers are not interesting.
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March 26
I recently moved to this salon and am grateful for the good reception
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May 15, 2022
I have been regularly servicing my car since 2018 (since the time of the Peugeot Centre). I always leave with gratitude, noting the skilled work of Talgat, Rasim - thank you guys!
I will note the efficiency of solutions in the tasks of organizing service for spare parts, working in the Aziz workshop. In a situation where any errors occur, tasks are not avoided, but really corrected, thank you.
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June 3, 2023
The service is weak.all specialists need to improve.There are a lot of young people. There's a queue everywhere.especially at the notary.He's one for three car dealerships.all services.This is a sale.service.approval everyone works for themselves.there is no team.There is no hand paper in the toilets.People are coming here .because the prices are low.This is not a Toyota and Subaru.there is no bottled water .0.5l. Bottom line, the price decides everything.Our people are not rich.
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January 11, 2024
They treat customers well, the staff is responsive, always happy to help and that they do a good job quickly, at least that's what I noticed and quickly)))
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October 7, 2024
Everything is fine! I recently bought a car there)
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August 31, 2023
Excellent guys work in the sales department of commercial equipment: polite, attentive, professionals in their field, they will help you find the right solution.
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January 16
The injectors should have been replaced under warranty. They didn't change it. I've been here 2 times.
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January 10, 2024
Friendly service. My new car is crumbling. The service has not been able to fix the problem for 3 months. The car is defective. I'm tired of driving to the service. The authorities are not responding. They ignore everything.
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June 6, 2023
They were pre-recorded for 4TO and the replacement of some of the rasodnik. When we arrived, we found out that some were locked up.There are no parts. We were offered a partial replacement, and the rest was replaced in a few days, re-driving to the service. Overwritten. After discussing the scope of work, we received information on when to pick up the car. The delay was 1.5 hours. After talking with the managers twice, we heard a recommendation to contact third-party companies from the employees themselves. I recommend working on corporate culture and customer service.
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1
March 12
It is impossible to get through, you have to personally drive a faulty car to the salon.
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November 16, 2024
When you buy a car, everything is fine.Then it's all about getting to know each other
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September 2, 2024
Everything is great! I bought a Chevrolet Onix from them! The service is excellent! 👍🏻
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April 14, 2024
Managers are responsive, but warranty parts sometimes take a long time to come from factories. As it is, everything is fine.
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August 5, 2023
I went in at lunchtime for myself, so in work clothes to find out the prices of cars - no one said hello, did not find out what I came for, you ask something, as if you were not there - it even became a shame....About 5 minutes later, a man in a suit and tie came in, so the reception almost ran to open the doors....It 's a shame though ...They meet you by your clothes...
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July 6, 2023
There is not much place to sit. Sales managers don't care about customers. We need to catch them ourselves, approach them, ask and clarify everything. Not very competent. The girls from the banks are adequate, but not efficient. There is a buffet on the second floor. It's delicious there, the prices are adequate. Will I come to borrow a car here again? No. I'll go to another salon, where customers are welcome.
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March 16, 2024
The attitude towards customers in the Chevrolet Allure salon is at a good level.
But there are still not enough professional
diagnostic workers.
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April 23, 2024
Excellent service. A large range of machines. The opportunity to purchase on credit and for cash.
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August 4, 2024
Selling a car is the main goal (they try here, but then ...) mediocre and expensive service (((
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