Children's City Clinical Hospital No. 2

5.0

754 ratings

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жанара оспанова

Level 4 Local Expert

The doctors are experienced, and the medical staff is experienced in general, but I would like to mention separately the condition of the hospital. In very poor condition, the bed linen, if you can call it that, is very old and terrible. it can be washed as much as you want, it will look very dirty. The blankets are very thin and very old. mattresses, you can say no to them. since the Second World War. It looks like 2025, but the bed linen seems to be. In 1945. It's a pity that our children don't have conditions, maybe because the children don't complain. And the most annoying thing is that it's like this everywhere in our children's hospitals. On Chapaev Street, near the aport, they all admire the old linen. Well, it's not so hard to whitewash the walls and change the linen.

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Динара С.

Level 2 Local Expert

I would like to thank Nazim Dalelkhankyzy, head of the Department of Neurology, and the hospital staff in general, for their very friendly attitude and responsiveness! We stayed in bed for 8 days, everything was fine, the treatment brought results quickly, the child did not cry during the procedures, the nurses were very good, they put butterflies on for 3 days, all appointments for IVs and injections were by the hour, strictly according to plan. I wish prosperity to all doctors and nurses, nurses, and may there be many grateful former patients. Rahmet!

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Гульнара Алимханова

Level 3 Local Expert

I thank all the staff of the Department of pulmonology, thank you to the doctors for their professional and high-quality help in treatment, for their special attention, responsiveness, responsibility and humane approach, being a doctor is your true vocation. I thank the nursing staff and the nurses for their cleanliness and once again for everything.‼️‼️‼️🌹🙏🔥💯✅

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Виктория

Level 4 Local Expert

We came by appointment to the traumatologist. But I was 15 minutes late. I admit, it's our own fault. We check at the reception desk whether the doctor will take us in turn. The girl went and said okay, wait. There was already a patient in the office, we didn't go out of turn. Then the doctor went out with the patients. And he left, leaving the office open. The girl from the reception desk came and said that you should have stopped him, he completely left, his working day was over. To be honest, the situation is strange for me from all sides.... The doctor saw us. He could have said don't wait, my working day is over, and the receptionist clarified about us.

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Dariya Serik

Level 2 Local Expert

The staff is rude, the food is not delicious, the wards are dirty, the walls are falling apart, and children who lie without parents are treated terribly! I went to the head doctor to show her an ultrasound photo from another hospital, she replied irritably so that I would not mess with her head and go to the ward! What is the attitude towards children? It was completely unsanitary, cockroaches were found in the hallway, and it was forbidden to store food in nightstands because cockroaches can get in there. They do not ventilate, they do not conduct quartz, they only did it once a week! It's just awful!! You can't do this, you can't do that, don't stand there, don't go there, everyone's being rude!! Of course, there are good doctors and nurses, but there are few of them, mostly angry doctors who are offended by life! They don't let me sleep, they wake me up an hour before breakfast in the morning, and at night they rattle me with everything they can!! When everyone went to bed, a nurse passed along the corridor and carried a cart with dirty dishes, everything was noisy, another nurse told her to be quiet, because she would wake up the patients, to which she replied "So what, let them wake up." The head, Alpysbaeva Saule Duissenbaevna, is just terrible, maybe she has good knowledge, but her attitude towards children is just terrible, I asked her about my condition, is everything okay with the ultrasound results, to which she told me, "What difference does it make to you?". It's just an abnormal attitude, you can't ask her anything.

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Kulmanova. U.

Level 8 Local Expert

The child had a quota operation, they did not pay the doctor personally, it turns out that this is accepted everywhere. Due to the fact that they did not give the doctor, the operation was performed and the child was discharged immediately. There were no recommendations, the doctor did not come at all and did not find out about the child's condition. And those who have paid are under special control. The bed linen in the hospital is pre-revolutionary, it's scary to use. There is no water cooler. The kitchen, I don't even want to talk. Children eat right in bed, so it's not a big deal. But the operation was probably done well. The child had fever after discharge .

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seba sebastyana

Level 8 Local Expert

I want to leave a review on the endocrinologist, at first we were booked at 11 a.m. we were arbitrarily rewritten at 9:30 a.m. without warning, the doctor said with amazement, but we forgot to tell you, and as a result, the child was diagnosed with diabetes, I had to pull forceps from the Doctor...what's next? What to do in the end, having asked for a referral for tests, we retook everything for a fee, There is no Diabetes!

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Vexor

Level 8 Local Expert

I would put 3.5⭐. It's not bad in general, but the nurses are a bit weird. The food is quite edible, but sometimes it has a strange taste. Clean, but not perfect. Okay, but it could be better.

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Марина М.

Level 5 Local Expert

Thanks more to the doctors of the trauma department. My son broke his finger, so I had to put knitting needles on. Everything was done perfectly. After the rehabilitation course, the finger works as if nothing had happened. thank you!

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Aliya Cherepanova

Level 8 Local Expert

I am grateful to the Department of Pulmonology for the reverent attitude towards children. Cleanliness, responsive junior staff, special thanks to the doctors for their sensitivity and attentiveness! Gauhar Tasanovna, Nazira Nurgainovna - thank you for your help in treating a child in critical condition. Prosperity to you and your families. Cherepanova

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Эл В

Level 15 Local Expert

Thank you to the doctors for your care of our children! I brought my 2-year-old son with a broken forehead. Sewed up very carefully, no haylofts, no hematomas!

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Кристина Типс

Level 15 Local Expert

My eldest son and I were brought here a couple of times, the staff is good, well done, they try to do everything quickly, they are quite attentive. The only thing is, the passages and exits are blocked, it is very inconvenient.

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Кристина Н.

Level 3 Local Expert

I would like to express my deep gratitude to Kim Ekaterina Vladimirovna, head of the Department of Rehabilitation treatment for the assistance provided. Thank you for not refusing and taking the time to solve our problem! Thanks to the masseuse Dila, who gave the child a massage of the lower extremities and lumbar region. I want to say that this is a master from God, who has golden hands and a bright soul, very kind and responsive, will tell and explain everything! 🙏 Thank you!

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Тахир Насыров

Level 11 Local Expert

Well done, the staff and guards are polite and responsive, they arrived on Saturday to their son without looking at the time of the visit, they arrived an hour and a half earlier, brought fruit to the child, there was no one to take it, the guard came up for a while, wrote the ward number and surname and gave everything to the child. The son was initially diagnosed with a foot fracture in two places, put in a cast and sent home due to torn ligaments, there was a large swelling on his leg and the next day they brought the child back to the hospital, doctors opened the cast examined and decided to leave the child in the hospital for 5 days, prescribed antibiotics, on the third day the swelling began to go away the doctor Kairat Zhanymkanuly called me to tell me in detail about the condition, treatment and consequences, explained everything very competently and clearly, calmed me down and two days later my son was discharged home, the swelling completely passed as the doctor said, the child is recovering, I am very pleased with their work! Thank you very much 🙌

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Асем Кидильбекова

Level 7 Local Expert

I am very happy, my son was admitted to the hospital, diabetes mellitus was detected in the department of Endecrenology, a young specialist Assel Maksatovna, an Endecrenologist, is very polite and understanding, paying attention to his son and mother, explaining everything carefully, helped his son and psychologically understand it all.There are more such medical workers .

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Руслан Исабеков

Level 19 Local Expert

The hospital is relatively new, there is a modern laboratory, with the most modern devices for all types of tests. Good and experienced laboratory assistants, responsible work well according to the instructions. A good head of the laboratory, very competently manages.

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Мила Артрит

Level 2 Local Expert

There is no hospital for me , there is no development, they just do it normally, they feed and teach, milking me who lay there senselessly, they can't get through anything, they don't know that they did only this at the beginning of the fact that I had Arthritis only in the joints, they gave injections to my knees almost did not go away in any way . The best hospital is number 1 . we have a doctor's number, we come every 2 weeks , there is also a norm that I had 378 for them is this the norm ?????? I have 259 now and they say it's good, I DON'T LIKE IT!!!!!

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Екатерина Рахматулина

Level 5 Local Expert

We lay 2 times with the baby in nephrology, we liked everything, the attitude is good, as always there are different opinions in competence, but it is in nephrology that the head of the department prescribes and controls all treatment. There is a wish about the walls. The walls are empty, I would like to see beautiful pictures like in cardiology, so that at least somehow raise the mood for myself and the children, it's hard for everyone to lie in the hospital, but at least something pleasant. Tateshki are all well done, polite, they always come to help, the rooms are clean, cleaning is on schedule. We also arrived by ambulance and came to the emergency department ourselves, provided proper assistance, and a neurosurgeon and a neophotologist, pediatrics is annoying, but overall everything is fine

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Андрей Кулишин

Level 8 Local Expert

A very poorly thought-out reception system. We came with a daughter who twisted her leg. We wanted to take a picture. The woman at the entrance allows only one child with a parent, while we are with two children of 5 and 6 years old and my wife. My daughter is not allowed to walk, i.e. she is in my arms. Somehow we persuaded the woman to let us pass together. The rest is honey.the staff did everything pretty quickly, even taking into account the queues.

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Nurali Nabiyev

Level 7 Local Expert

Conscientious medical staff, doctors from God, with God's help, will pull out any difficult patients.a new clinic, clinic under the supervision of the President and the Ministry of Health.

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Гульнур Даутова

Level 5 Local Expert

In this hospital, in the department of neurosurgery, my son, Dautov Salim, underwent surgery, to this day I pray for neurosurgeon Azamat Abikenovich and for all the doctors of this hospital and I will pray for them until my last days, words cannot express gratitude. Be healthy, the kids really need you.

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Igor Komarov

Level 19 Local Expert

My son broke his arm, it was the first time he was treated on occasion. I must say I was a little surprised. They drew up a card, sent it for an X-ray, put on a cast after 15 minutes and sent it home, wishing a quick recovery. In general, everything is clear and fast on the case, many thanks to all the specialists of the emergency room. Well done, they raised the level.

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Андрей Ларионов

Level 12 Local Expert

It's a good hospital. The doctors are great, the nurses would have more patience and a little bit of goodwill, but in general everything is fine. Well, of course it's better that no one gets sick 🙏🙏🙏

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елена леонова

Level 7 Local Expert

I was pleasantly surprised. Excellent staff, fast, on schedule and in accordance with the record.

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Ергазы Мусалиев

Level 5 Local Expert

The bureaucracy is solid, it's better not to go there with a broken head, they will only inspect it to the neck.

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Эльмира

Level 7 Local Expert

It was cold in the ward, the staff itself, the nurses are rude, our medicine is rolling down the administration should pay attention to the quality of treatment and work more with the staff

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Венера Шименева

Level 5 Local Expert

I want to say thank you to all the staff and doctors of DKGB 2, Department of Neurology, thank you for your work and professionalism, for the sensitive attitude towards your young patients and their parents. The quality of the conducted surveys is at the highest level. The rooms are clean and comfortable. Head of this department🔥

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Олеся Кузнецова

Level 9 Local Expert

I was there with my son, arrived with otitis media, left with purulent otitis media, it is not clear how doctors treat it, they also diagnosed sinusitis, although it was not there. In general, it's terrible.

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Жора Амонгович

Level 6 Local Expert

I was lying here, well, it seems that the staff is fed, kind, responsive, the doctors are normal, a high range of treatment services is clean everywhere and I found a friend here

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Наталья Корнийчук

Level 2 Local Expert

At the moment, my child is lying, she cannot be with her, she is already 16. No one even comes up. She cries and asks to be picked up. Suspected appendicitis, we can't take it away and we can't do anything. I haven't felt so weak and unprotected for a long time.

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Vit Kh

Level 8 Local Expert

A huge minus! The procedure for paying for a doctor's appointment is something with something! I lost all desire to come here again. Otherwise +5

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Айгуль Орынбасарова

Level 3 Local Expert

Hello, I wanted to thank all the staff. The doctors, the nurse, the nurses were all polite and know their job. And even as a selection, all are beautiful, to be honest, for the first time I see such appeals to patients. Kind and humane.My son and I were in rehab.

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мадина оракпаева

Level 4 Local Expert

It's impossible to eat how can you feed a child with this

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Раушан Асанова

Level 11 Local Expert

The diagnosis is incorrect. Doctors are not professionals. I had to be treated in other clinics

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Рашида Абдрахманова

Level 15 Local Expert

My son had bronchitis for 6 months , and we were admitted to the hospital . Doctors are young girls who don't really know anything. The IV was placed without a catheter . It is very hot in the wards , which is undesirable for children with bronchitis . The mattresses are hard. The fattest plus is nutrition . The food is very tasty and satisfying.

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Мадина Шорабекова

Level 3 Local Expert

Hello, I am a mother who lost a child after surgery at the 2nd City Children's Clinical Hospital. My child's appendicitis burst and did not wake up. I delivered the ambulance and the child at about 03: 50. - I do not know, - he said. Then we did an enema to make an enema. 10-15 min. the child said to go on, we went and then the surgeon said that we would do the operation. Of course, I was scared and agreed after half an hour, without giving the first consent. Since then, he has filled out the paper. My son had problems with his soul, and his feet were lying in the waiting room, icy. Then, at 3:50 p.m., my child was taken to the fourth floor to prepare for surgery. Then the ultrasound scan said that it was necessary at 10: 30, too, but the operation was performed. I didn't wake up from the operation. Did your children whimper? I say this after I worry. I don't know if I need Allah or if I just lost a 9-year-old child due to the negligence of doctors in the same hospital.

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Ильмира А.

Level 5 Local Expert

We have four children, so we often go there. Excellent doctors, courteous staff.

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Оксана Г

Level 3 Local Expert

You can write better, but the last visit was a shock, to say the least....

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Алия Суенова

Level 4 Local Expert

The attitude is not very good towards children, doctors are tired. My son was kept in the playroom after the operation, they didn't even give him pastels, they did something only after my calls. They were not allowed into the ward, although there were older children with their parents nearby. Unfortunately, there is no order yet.

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Жанна Ермеккулова

Level 2 Local Expert

Responsive doctors performed an operation on my child. I am very grateful to the doctors

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АлматаЖурналисты

Level 9 Local Expert

The rooms are for two and they put a third couch near the entrance and not a bed. The bedside tables are old. It's cool with the baby. The medical staff is not competent at all. Probably, if there is a choice, Astana neurosurgery is better. There is more supervision there. And here they walk freely and no one orders them here. They can't even take blood from a Vein normally. What can we say about doctors? In Kazakhstan, medicine, in my opinion, will be at zero very soon. And there will be no one to be treated. If there is an opportunity to go to Astana, then go there. It's better there. Do not regret your child. Astana is Astana. Doctors here don't think about the child's life. And everything is under control there. I hate this hospital. Neurosurgery department especially. Let everything come back to us like a boomerang. How can you be so heartless to children?

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Vitaliy Shershov

Level 6 Local Expert

The staff is polite and helpful

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Михаил Корецкий

Level 8 Local Expert

Very competent doctors. Clear. Polite staff.

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Айзере Даудет

Level 7 Local Expert

It treats visitors very cool, cozy,warm, very wonderful and cool

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Болғанай Сахаева

Level 7 Local Expert

The medical staff is excellent. Kind, helpful. My son was being treated. Good doctors

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Алия Гарданова

Level 3 Local Expert

I arrived in a taxi with a baby in my arms.in 2 minutes, the nurse registered on the computer and immediately sent it to the doctor.There was no queue for a pediatric traumatologist.I met a young doctor, I thought, well, it's all trouble, I immediately set the joint.I didn't even understand how.thank you very much.and everything is free.people do not immediately run to paid clinics. in case of emergency, the current is a hospital.there is still practice there .Thanks to the doctor.

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Инкогнито 4503

Level 5 Local Expert

They don't pick up the phone SORRY, ALL THE OPERATORS ARE BUSY!!

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Оксана

Level 12 Local Expert

I want to express my gratitude to the chief physician of this hospital, doctors, doctors.staff and even security! Everyone is so polite, friendly, attentive and caring! And what the hospital looks like inside and out is just super! The repair is excellent, comfortable rooms, food - everything is fine! I want to notice! There is a coffee shop in the lobby, comfortable sofas for waiting and even ATMs! In the courtyard of the hospital there is a playground, benches, trees, flower beds! This is an example for everyone! Thank you for your hard work and comfort for the little patients!

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айжан саханова

Level 3 Local Expert

Very cool bolnitsa. Medical staff attentive doctors responsible people in white coats elevator ramp with a stroller with everything convenient for walking

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сауле слямова

Level 6 Local Expert

Good doctors accurately diagnosed the child.

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Children's City Clinical Hospital No. 2

211 reviews