Maps · Astana · Studying abroad

Chinaland Global

1 review

Closed until tomorrow

Astana, Abaı dańǵyly, 15

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Astana, Abaı dańǵyly, 15

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Wheelchair accessibility:full access

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Татьяна Т.

Level 4 Local Expert

We contacted this company three times, in 2023, when China just opened after the pandemic, everything went fine, then in 2024, after the payment, they began to forget about us, we had to constantly pull the Nurlan to get information on enrollment and registration, and in 2025 when applying to the balakavriat. Hell had already started here, I had to constantly write what and how, at what stage of Registration, I had to wait for answers for several days, August was already ending, then September, and in response to us, the curator in China solves your question, then the answer from the university is about to come and everything like that, and finally in At the end of September, we were informed that we had been refused, and when asked to confirm that the documents had been submitted and to confirm the refusal, nothing was provided in response. As a result, a year is simply lost! As a way out of this situation, we are offered to arrange another language year, we agree, we pull Nurlan again, again some excuses, October ends, and we have no information, although it was time to fly out a long time ago, Nurlan simply disappears.March 2026 is coming and this wonderful company is being announced with an offer this year, let's do it again, which of course we didn't do anymore and also asked for a refund of the funds previously paid for services that were not performed. Yes, they sent us a refund request and even indicated that the money would be returned within 14 days and disappeared, the same cat and mouse again, there is no employee, either on vacation, or in China, or hiding somewhere else, but the result is obvious. Be careful when choosing an agency, you may lose both money and a year of study. If you find yourself in the same situation, don't waste time negotiating, the company doesn't value its reputation, reviews on Instagram are cleaned up, so you won't find anyone unhappy there, write a pre-trial complaint and then contact a lawyer.

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