On Friday evening, we ran in to buy our favorite cinnabons, stood in a huge queue and bought a box with 6 cinnabons and 2 cold cocktails. When we got home, we decided to try what we took... and I'm completely disappointed.. Why should I pay a lot of money for stale cinnabons!? Our total check was about 47 rubles! It was impossible to figure them out... it seemed that they were 5 days old?! What is the attitude towards customers? I'm not buying sour cream in a store for 2 rubles (which will be fresh even then).
This is the first time I have encountered such a situation and from now on I will not even log into this network anymore! Thank you for spoiling the evening and the mood!
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Kate Bukina
Level 4 Local Expert
October 20, 2024
I join the last comments, I took 2 large cinnabons with me, they turned out to be not fresh at all. It's a pity I didn't specify this point at the checkout. However, there are also very big problems with serving visitors at the point. They answered me as if I had gone into some dark alley to get a cigarette for a promotion. The feeling after the conversation remained very bad. The buns didn't please either. Meanwhile, they are not cheap. We need to change something, gentlemen🙆
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Александр Гаврильчик
Level 29 Local Expert
January 15
Always when you arrive in Dana and start your journey through the escalator. You're passing by this point. And you realize that on the way back you just have to sit down and eat these beautiful sinabons. The main thing is to make sure that they are fresh - it is immediately visible in the cream. There were no problems with the service. The waiting time is standard, it all depends on the queues and the workload of the sellers themselves.
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Арианка Савастюк
Level 2 Local Expert
October 5, 2024
if it were possible to give a score of 0, I would do it. Because the service is TERRIBLE. I had to ask for napkins to be put on myself. The cashier also asked me if I needed synabon devices with me, I said yes. I'm leaving Dana mall, I'm opening a synabon and there are no appliances!!!!!It's not the first time that they don't put napkins and appliances on me!!! The service is terrible.
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natalia s.
Level 8 Local Expert
December 14, 2024
The cashier girl tried to deceive us. She stated that if you use the UDS application code, there will be no discount for shokobones with you. Then she started laughing herself. We immediately realized that she was mocking us!! We have been buying cinnabon for 8 years, the staff were nice and polite everywhere. This one should be fired right away, so that the reputation does not suffer
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Анна
Level 11 Local Expert
November 16, 2024
I bought two different large synabones. I was not impressed. The bun itself is firm, as if it had been in the window for a day. Whether this pleasure is worth the money is obviously not. However, I cannot say that the taste is terrible. Perhaps the fresh rolls are delicious + the fillings are not spared. After a failed purchase, you don't want to buy anything else there.
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Юлия Губенко
Level 21 Local Expert
March 3, 2024
An endless number of people 😁 the rolls are delicious as standard. The awesome smell of cinnamon and fresh pastries hovers nearby. There is not enough space for visitors, especially on a day off.
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Ринат Тимофеев
Level 7 Local Expert
May 16, 2024
The disappointment is complete. The cafe opens at 10:00. I come up at 10:10 in anticipation of my delicious favorite buns, and the cashier makes me happy that ALL the buns will be ready by 11 o'clock... And all the buns in the window are yesterday's... Let's put it this way, synabones are generally not cheap, even taking into account the promotion, and here they are also very expensive. And how long are these buns kept for the promotion? And there are, well, a full showcase of these boxes.
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Алиса Камейша
Level 8 Local Expert
July 30, 2024
They make the best sinabons in the world here, I recommend all the coffee shops of sinabons to everyone as their main lover😝💗
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Vadzim K.
Level 15 Local Expert
December 30, 2024
I always pick up a fresh sinabon, the flow of customers is large. There is an incredibly delicious smell around the point.
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Малина
Level 6 Local Expert
September 25, 2023
Buns are certainly top, but the service is so-so. It's not the first time I buy them in a pack of 2-4 pieces
There are always 3-8 boxes with the same type of filling in the window (like 1 shokobon and 1 synnabon, or the same thing, but 2 each). When asked if there is a box with, say, 2 shokobones, they always say no, only what is on display. Of course, nothing like that is visible there. But at the same time there are 30 boxes with different rolls on the refrigerator!!!! A couple of times the girls deigned to dig into those boxes and find the number of buns I ordered. It pisses me off that I have to overpay for their laziness. Then who do you collect them for on the refrigerator? For better times or what ?
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Алена Журина
Level 3 Local Expert
September 30, 2023
I used to buy constantly. I often bought synabones for shares. And I warm up with warmth . And today I 'm not happy with the purchase . My husband bought 2 glasses of cappuccino and 2 sinabons for the promotion, he asked to warm up. And in response, the cashier replied we are not warming up. Why? Why such an attitude towards us . I came up and asked again, we don't warm up on his own. What should we eat cold ? Not very pleasant. And even the forks were not given immediately , they are not attentive to customers .
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Илья Зайцев
Level 4 Local Expert
December 27, 2024
Everything is great, it would be better if you could see the entire menu.
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Anonymous review
January 14, 2023
There are always queues! This is an indicator of the deliciousness of the dishes! In fact, trying out the products of this brand, you just enjoy and fly into the clouds! Delicious and soft, warm buns, yes, calories, but it's worth it to experience the incomparable feelings of taste! I recommend it!
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Настя
Level 3 Local Expert
August 9, 2024
The sinabon was given almost cold and with a minimum amount of gravy
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Алекс Летрак
Level 10 Local Expert
June 13, 2024
They were blindly deceived by the question "should I add more or less almond petals?", although they were not asked at all, the price for coffee went out of space
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Анастасия Школик
Level 8 Local Expert
June 26, 2023
I love shokobones! I always take 2 with me in a box. It's cheaper this way, very tasty, lots of toppings. It is not possible not to get dirty)
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Даниил Т.
Level 4 Local Expert
August 8, 2023
There were 3 employees working, we wanted to place an order, at about 20:45 everyone was busy. We asked "is it possible to place an order?" to which the employee replied "no" in a rude tone and turned away, I ask you to have a conversation on how to communicate with customers correctly. You could have answered politely and we would have waited.
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Илья Шевченко
Level 4 Local Expert
November 6, 2022
They served at the highest level, (in particular Anna and Anastasia) with a smile and politely, they help to determine the order
The desserts themselves are divinely delicious
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Александра Антонова
Level 3 Local Expert
January 15
Boorish cashiers
Cocktail 10/10
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Светлана Иванова
Level 2 Local Expert
October 19, 2022
The attitude towards customers is indifferent. The girls are in no hurry at all, they may forget to put something in the order, the buns are abundantly watered with topping so that not only the taste of baking is not felt, but the tray is all in this topping. As a result, after visiting the cafe, I had to clean my coat.
In combination with not the cheapest prices, cafe employees could at least be more careful and friendly.
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Юлия Ф.
Level 3 Local Expert
January 25, 2022
Good evening! I really love Cinnabon, so I often buy them. Today, around 18.00, I once again bought buns at Dana Moll. After waiting for the order, I took the girl's closed craft bag with my order (4 mini shoko -bons)(by paying in advance at 23.20). Unfortunately, I did not check the contents of the package, but in fact there was a small box with 2 buns in it (( I first encountered this in your bakeries. I understand that it was necessary to check without leaving the cash register (no matter how banal it may sound), but the sediment remained. I wish your staff would be more attentive. Thanks!
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Kiff_Leek
Level 4 Local Expert
November 30, 2021
First, about the good things. The sinabones are really delicious, as many people have already said. But still, I don't like that very often they punch a shokobon, as I ask, and try to put a cinnabon. They work like sleepy flies without mood, but I won't say that they are slow (although many people feel that they are slow, in fact, not everything is so simple, I understand). I often came across a fucked-up facial expression, but come on, that's half the trouble. When you ask to put ice cream topping to a sinabon, they punch it like some kind of ice cream at a higher price (and the mass, respectively, is greater), but put the mass that goes as topping and at a lower price. They are constantly trying to cheat for money in some way. Of course, I understand that it is necessary to somehow cover the disadvantages of the products that are coming, but you can't do that and it can fly in if you go where you need to
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Alina Subbotina
Level 5 Local Expert
September 8, 2023
It's very tasty! Probably a more exquisite dessert has not yet been invented
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Алика хильман
Level 2 Local Expert
April 25, 2024
I give 3 stars for the buns, I give 1 for the service
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Александр Гаркуша
Level 7 Local Expert
August 9, 2024
This is probably my paradise)
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Ольга Крюкова
Level 11 Local Expert
September 20, 2022
Very tasty buns, keep the brand! You can comfortably have a snack at the tables, sitting on comfortable sofas and armchairs.
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Борисова Кристина
Level 4 Local Expert
September 19, 2022
I was on Sunday evening, bought two buns, saw that the nearest buns were almost without glaze and asked the seller to put a more beautiful one, to which I was "ignored", they said that there were cameras here.
I pay 7 rubles for a bun and I have to put it down because????
Terrible attitude towards customers. The mood was ruined.
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Денис Ш.
Level 9 Local Expert
January 26, 2024
They began to make little white spread. This is the second time we've taken it. There is no White sauce inside
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Александр М
Level 11 Local Expert
September 19, 2022
5 points, just because Saul Goodman works here. And so micro-tablets in phones that don't order anything are constantly sitting at tables. Well, personally, I don't really like a loaf in a ton of condensed milk)
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Евгений К.
Level 6 Local Expert
September 7, 2024
Cappuccino and Cappuccino Cinabone are 99% barely warm milk, they did not drink worse coffee…
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Yoon Mint
Level 5 Local Expert
December 19, 2022
Complete unsanitary conditions, terrible product quality, aggressive sellers, do not issue orders. There is one price on the window, but they say more at the checkout. If it were possible to go into negative territory, they would have already left
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Валя Стальмачёнок
Level 11 Local Expert
March 29, 2023
The buns are very tasty when they are warm and fresh, you can take them not quite fresh at a discount in a box, the coffee is not delicious, plus syrup + 2p of which is not felt at all
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Ekaterina Bogacheva
Level 7 Local Expert
May 4, 2024
I love your buns, thank you
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Милана Турулина
Level 6 Local Expert
February 26, 2024
Very weak workers , can 't count the change
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Иван Иванов
Level 7 Local Expert
October 30, 2022
Mmmm... Cinnabons are better than any cake! A very tasty dessert.
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Бажена Стащенюк
Level 7 Local Expert
May 16, 2022
The synapac was not fresh, there was no production date at all, it's a pity that they noticed it at home. And they calculated not at the promotional price for a synapak, but at the cost of two buns from the showcase, which turned out to be more expensive.
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slutskaya_im@mail.ru
Level 13 Local Expert
January 25, 2021
We really love the products of this brand, but today there was an unpleasant incident. We ordered a box of classic synabones from Europolis. The delivery took 2 hours and 50 minutes. The courier lied and said that he would arrive in 15 minutes, as a result, he was an hour after our call. And the courier couldn't use the intercom, so he had to pick up the order from the street. When unpacking the box, they realized that the order had not been prepared, since the production date was 10:52 a.m. on 01/25/20. But even here there are not all surprises, after trying the sinabon, we realized that it is stale, so that we understand, we take the sinabon at this point and they have always been suitable, but today. This angered me. I wrote a complaint, namely: misinformation of the user on the web resource that the order is being prepared, violation of the delivery time, product quality is not appropriate. And what do you think, after the complaint, the money was returned to the card in full. So this company is fooling its customers and this is a minus. Users of delivery resources, I ask you to buy these products personally, so as not to have such incidents.
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Владислав Стальмаков
Level 7 Local Expert
October 24, 2023
It is simply unrealistic to find a free table, as well as a full menu
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Лола Тишкова
Level 4 Local Expert
February 10, 2023
Very polite staff, and very tasty buns
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Лизочка
Level 12 Local Expert
June 7, 2022
Delicious. But sometimes there are no places to eat. I was waiting for a pie, they said it would be ready in 4 minutes. As a result, I waited 25 minutes. It's a little expensive.
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Анастасия
Level 3 Local Expert
March 23, 2022
I came with my aunt , ordered two combos . The buns are very tasty , but you can't even call it hot chocolate. horror. She didn 't finish it . You can count 20p for two buns .
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Kyrdxb
Level 5 Local Expert
November 30, 2022
Hot baking from the oven - there is no such thing anywhere. And branded cold drinks are also on the level 👌👍
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Пневмотроник Минск
Level 30 Local Expert
December 20, 2023
Delicious coffee and pastries
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Hew
Level 8 Local Expert
August 22, 2023
Delicious buns, can replace the cake with others
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Артем Поварешкин
Level 11 Local Expert
July 21, 2022
Delicious, not very fast. A little boorish service
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евгений дементей
Level 8 Local Expert
September 17, 2021
Good afternoon
Once again I take coffee and ask you to make it as hot as possible!! As a result, I get warm coffee every time.
Therefore, next time I will give preference to another coffee shop
The buns are excellent!
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Stndr
Level 6 Local Expert
September 22, 2024
We warmed up the sandwich for 5 minutes
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Natali
Level 8 Local Expert
September 12, 2022
Something happened to the recipe of the buns, it was not tasty at all today and even look different.