Good day! Today I applied for a passport replacement. It took 20 minutes!) It came in 10 minutes. Before lunch. I assumed that I would take the ticket and wait. At 13:02, a guy came out and asked: who is there to serve. There were 2 people. I was invited first, when I came out, they invited the next one. I left the building at 13:10! All thanks to Klimuk (unfortunately I do not know his first name and patronymic)), an employee of the Brest region. A wonderful young man during his lunch first accepted everyone who was there, and only then left for lunch. And they could have waited an hour.) Thank you very much for your empathetic attitude towards people!)🤗

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Диана

Level 6 Local Expert

We made passports for three people. To get them at the department, I spent: On the first day: 3 hours, On the second day of issue: 2 hours, On the third day: 3 hours. In total, I killed 8 hours to get the passports!!! This is darkness! Why? Answer: you come in, take a service ticket. And you're waiting for your turn. If your coupon number has not come up by the end of the working day, it's okay, you can come get the coupon the next day! And again, you have to wait for your number again. You think that everything is simple, you can take a ticket and go about your business, since the queue is so huge that people are even standing on the street. But no! I hasten to disappoint you. The queue goes in some God-knows-what order. That is, if number 23 is on, and you have 105, there is no guarantee that you will not be called later than number 50. That is, you stand for 3 hours, because you can be called at any moment. And if you are not in place, your turn is simply skipped. Of course, this is all during the working hours of your day, for which your management at work will skin you. Darkness. It's just darkness. I thought mail was slow (it used to work, now everything is fine), but no! 8 hours is a record. It's a pity that this is a record breaking the bottom(((

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Юлия Н.

Level 3 Local Expert

Good afternoon! From the bottom of my heart I want to thank the specialist of the passport office Nazarova Ulyana Andreevna! In a difficult situation, I helped to find a solution and everything was resolved in the best possible way! Thank you so much

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