I could have given you 0 points, but I would have. Arriving at the hotel on Saturday at 12:30, it was no longer possible to get a ticket. Terrible service. There is one specialist sitting at the 16th window of the Moscow district. The service of each person is long. We were standing without a ticket (because the machine no longer issued a ticket) and they took a queue (that's what this specialist said). As a result, at 13:00, she accepted everyone on a coupon and told the rest that she would not accept them anymore. It would have been fine, but the girl who was standing behind me really asked for it and was accepted. So if you don't accept people already, then don't accept anyone already. As a result, when I went to get the girl, the lights went off everywhere and that was it. Neither hello nor goodbye. It's a terrible place. If only it worked like that in medicine or in other fields.......

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Natalia Костенко

Level 6 Local Expert

Terrible attitude towards people! To get a ready-made passport of the Republic of Belarus of the Moscow region, you need to spend from an HOUR to TWO in the queue!!! On average, 10-15 minutes per person!One person works for the whole area!!! It's easier to live without a passport than to get one!

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Влад ......

Level 2 Local Expert

I would like to express my gratitude to the staff of the OGIM of the Moskovsky district for the fact that the staff reacted with understanding to the situation, clearly explained the list of necessary documents and the procedure. Despite the heavy workload, the reception was conducted without unnecessary delays.

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