City Palace Hotel
375 reviews
September 19, 2022
The location of the hotel is excellent, the staff is friendly, cleaning every day, the rooms are clean. The hotel has 2 swimming pools, one outdoor and the other on the territory of the spa, there is a sauna and a hammam.
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3
August 31, 2023
The location is in the very center. The rooms are comfortable and clean. There is a kettle, coffee, tea in the room
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1
July 5, 2024
The windows don't open. There is nothing to eat in the morning. The kitchen is practically not working. Sour milk was served.
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December 29, 2022
Excellent hotel, spacious rooms, there is a bar and restaurant, as well as a swimming pool freely accessible to customers. I definitely recommend it.
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December 11, 2021
In general, the hotel is not bad, the location is good, the room cleaning is excellent. The staff is helpful. But because the hotel is old, there are problems with the operation of sockets in the room, TV, sink drain, air conditioner. Problems with the latter are very annoying because the windows in the rooms are deaf. If you check out/check in early, there is no place to have a snack or drink coffee.
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3
November 17, 2023
Normal, but not super. The room key didn't work. I would like a more varied breakfast
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July 23, 2023
Terrible support staff. Sleepy flies are faster.
Language skills are very difficult.
The only plus is the large pool area.
Everything else is a complete horror.
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1
1
January 22, 2024
I do not recommend it, the staff works very poorly.They promise but forget, they changed the price 3 times on payment, the safe was not brought to the room.
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1
May 6, 2023
The stay at the hotel was very comfortable, there were few problems, and even then with the organization. Every morning they brought some water, it was very pleasant🩷
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February 3, 2024
An old hotel in need of renovation, sleepy staff, trying to help in a human way, but the management is clearly saving on everything.
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May 14
Even 1 star is a lot.
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February 3, 2023
The 5-star service does not pull. 4 stars can be given with a stretch.
It is better to take a windham across the street (4 stars) or a nearby hyatt. Have more fun.
It was cold in City Palace on February 23, the restaurant was not working.... Well, in general, the hotel did not meet expectations
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April 28, 2022
A good hotel with an excellent location almost in the very center of Tashkent. Good rooms, good service, large conference room.
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November 27, 2023
Good rooms that were inherited from Charaton and a very bad breakfast - there is no desire to return
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1
April 27, 2023
Luxury rooms, elevator view, service! The breakfasts are great! However, cars park at the bench at the entrance - it is inconvenient to sit.
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2
2
July 23, 2022
Nice hotel in the city center. Excellent outdoor pool on site. There are sun beds, trestles with mattresses and tables with sofas near the pool... There is also an outdoor restaurant with European cuisine and live music on site.. The prices are expensive, but the level of service and the kitchen are worth it.
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April 21
The service is bad, they do not impose sanctions, they openly showed that they hate Arabs.
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June 17, 2024
A good hotel, a little upgrade required
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January 3
The old hotel is smelly
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December 15, 2022
Nice hotel, clean, cozy; beautiful mountain view. The staff is very hospitable and welcoming!
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3
October 5, 2022
This hotel has probably seen better years. However, as of October 2022, this is an expensive hole.
One of the advantages is a good water pressure in the shower. Good location. That's it)
The staff is not competent. They answer any requests with "yes, yes" and do nothing 😂
The restaurant is there as a room, but it does not work. Despite the fact that the hotel is packed.
Everything is broken in the room, which costs $110 per night. That's just it. The sink is full. Taking a shower means flooding the entire bathroom. Half of the outlets are not working. The air conditioner is not working. All the furniture is chipped. Etc., etc.
At the same time, the hotel declares that it is 5 stars😂😂😂
However, in the evening, only 3 stars out of 5 are lit on the facade 🤷♂️😆
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August 18, 2022
You expect a lot more from 5 stars. The reception is often empty, waiting for the concierge. The price tag in the bar is completely inhumane by Tashkent standards. The "representative" series numbers are quite simple.
But the staff responds to requests quite quickly. A big plus in terms of service.
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November 30, 2024
Great hotel, but the elevators work disgusting
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February 17, 2022
This comfort hotel will give a head start to all new private ones, when it was under the Sheraton brand. Every inch has been thought out for convenience and standards. The service is very lame due to the fact that the hotel is now on the balance sheet of the state. The absence of ATMs for tourists.
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June 1, 2024
The price is consistent with the quality, very clean
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August 7, 2022
There are no complaints about cleaning the room, but as for the restaurant, you come a little later for breakfast there is no food anymore. You have to fish in the pool to order something, since there is always no bartender in place, or they splash around in the pool :). There is also no one in the bar from time to time. The working staff comes to breakfast at the same time as the guests and apparently eat everything :)
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2
September 15, 2023
The rooms are old. The TVs are small. The sockets are far from the bed. The pools are cold. The surrounding area is depressing.
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January 27, 2024
I really liked it, it's very comfortable and cozy!
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2
December 17, 2022
Not a bad, interesting hotel.
It is conveniently located in the city.
The rooms are clean
The staff is friendly
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3
May 1, 2022
Nice Hotel, located in the city center. Near the market , restaurants . The rooms are nice and cozy. The breakfasts are decent .
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April 16
Nice hotel
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November 30, 2024
Clean, cozy,comfortable
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1
June 22, 2023
Wonderful! Great breakfasts! Polite staff, no need to repeat it 100 times
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1
June 2, 2022
I recommend a wonderful hotel. Comfortable, clean, conveniently located and has a swimming pool with sauna and hammam.
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June 10, 2023
A decent hotel, although the price is quite high. However, this is a problem with other hotels in the city.
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December 13, 2022
Very slow Internet, weak Internet signal, regular Internet interruptions. The room is good. The location is excellent
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June 13, 2023
Terrible hotel! Not worth the money! The air conditioners don't work, the staff is never there. Everything is old, the mattresses are crooked. The refrigerator is moved from room to room
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3
1
May 1, 2024
So-so tired in need of repair , the restaurant price quality is not very good
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July 7, 2022
A good practical hotel! Everything is there, in the city center! The breakfasts are normal! The numbers correspond to the star rating.
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December 13, 2022
The rooms are well maintained and clean
The breakfasts are not bad
The cleanliness is excellent
The staff is polite
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May 21, 2023
A large and spacious hotel in the center, but not cheap and requiring cosmetic repairs
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July 9, 2022
The rich interior, the rooms are beautiful and clean. Not a bad breakfast. But:
- spa center with terribly dirty pools
- there is no TV in Russian.
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3
May 2, 2023
The hotel is not bad. But it doesn't pull for real 4 stars. It is quite dilapidated. The restaurant can't cope with a heavy load.
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December 14, 2021
During Lent, it is an important stage for Orthodox believers to provide for lean food.
I liked it · I have been staying at the Hotel City Palace since 2017. I am glad that it is growing by all indicators. The service, restaurant, fitness room, cleanliness in the room have improved significantly (which is important for me).
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3
October 14, 2022
The whole hotel is the epitome of Uzbek hospitality and service! The spa area is closed at least half an hour in advance, and in two hours it is already cold in the sauna and the floor cloths are drying! The windows don't open in the whole hotel! The pool water is cold! Icy! We lived on the 9th floor, there was not enough water pressure, we had to wash our hair in the spa area! One of the advantages is the location and breakfast! They are quite satisfying! Of the cons, almost everything! Including the work of the reception, only one employee is responsive, the rest frankly did not hesitate to twist their faces at the simplest questions, for example, how to get to the spa area! This is the first time I've seen such a combo of unsuitable factors for staying in a supposedly expensive hotel!
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January 5, 2022
Not a bad hotel, but the Wi-Fi in my room was very bad. Perhaps because he was far from the router. At first they moved into another room, but it turned out to be sooooo hot and it couldn't be changed (in winter, the climate works only for heating). The windows don't open. I was forced into this other room, where the climate was not turned on, it was cool in it.
The food in the restaurant downstairs is normal, the breakfasts are really good.
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3
August 5, 2022
A stunning outdoor pool and very friendly staff, always help, always meet you halfway
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3
November 25, 2022
The bottom of the bottoms... still from the USSR. There are no pills at the reception, banal for headaches, nothing....
The windows don't open, the kondei is working on its own wave and smells rotten. The entrance door has a finger-thick gap, there is no sound insulation
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1
May 24, 2024
Everything is decent, but the interiors are tired
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November 30, 2024
An old but clean hotel Jul,
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