I think that my polyclinic deserved a grade of 4. There are many complaints, but in general, it is quite tolerable. Difficulties in obtaining the necessary drugs, making an appointment with specialized specialists. The appointment to the therapist is only on the 15th and 30th. But most importantly, computers are always "hanging" and you have to sit out huge queues, because the equipment does not work. It's every time you come to get medicine.
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Zhazira Myrzamet
Level 5 Local Expert
August 13
The best clinic in the area. Everything is clean and tidy. There are a lot of highly qualified doctors who know their business, especially the Head, Laura Zhaksybekovna, is a kind-hearted person. Nurse Gulnara Kadyrsyzovna is a wonderful medical worker. Thank you for having us
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Айжан Н.
Level 3 Local Expert
October 1
On October 1, Aidan Muratkyzy's doctor was scheduled to see a therapist at 8:30 a.m. When I went to the appointment, the doctor informed me that my insurance had not been paid and sent me to another office to sort it out, all this in a rough form. She didn't even listen to me. I came there with kidney pain... For a second, all taxes, including CSHI, are paid on time, no later than the 25th. And of course everything was paid for by me. She even asked to double-check her daughter, just in case, while she was standing in the hallway. I have a question: why can't the doctor correctly check whether it was paid or not? Secondly: why do they send a patient who is not feeling very well to sort it out in such a rude way??? This is not the first such incident in the clinic! There is no doctor at our site, recording is not available through the LADY, we have to constantly call, and the operators also respond rudely. When I made an appointment for this appointment, I got on the cameraman Nazerke Aigibai, who did not hide her rudeness, although it seems that the conversation is being recorded... The question itself arises, if YOU don't like working with people, why did YOU go to study medicine and doctors.... I hope the clinic's management will see this review and take action. But I will not leave the case today and will send a complaint to the Health Department. Maybe at least this way our attitude towards people will improve....
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Патима Тастанова
Level 7 Local Expert
October 28
It is very convenient since it is located in a one-way street, it is good that there is no traffic jam, it does not happen this is my clinic, so I like the doctors who work there who are very qualified in my opinion because when I feel bad they always help me out and treat me in good faith
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Алия Б.
Level 7 Local Expert
October 28
The heads and Deputy heads will not be able to help you. They are defending their territory. the ENT doctor there is harmful, and scandalous. She won't spare anyone. She kicked the disabled child out of the office!!!! She did not examine or prescribe treatment. And the child has pus flowing from the ear for more than 6 days. I cried and begged her, but she doesn't care about you or the baby. And the disabled child was crying from the pain in his ears. Here is such an ENT in the 5th polyclinic. And ent is a young woman, she is not 40 years old.
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Саламат Минасипов
Level 6 Local Expert
August 19
The laboratory is working very well, the pharmacy is working well, the registry is working well. --- nurses from our area, including Ayim, Ulpan. Since 2023. THERE IS NO FIXED, PERMANENT THERAPIST, THEY OFTEN CHANGE, this creates difficulties.The emergency service is working well.
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Дана Абжан
Level 2 Local Expert
October 2
The best hepatocenter! There are good specialists Kuantai E.K., Aizhan Kuandykovna, endoscopists Sabyrzhan Muratovich and Raisa Andreevna , nurse Venara are the best in endoscopy😍
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Наталья Магера
Level 2 Local Expert
October 16
I am satisfied with the clinic as a whole. The LCD is very good, the doctors are competent, the tests are always on time, the therapist in the LCD will also always make an appointment. I am glad that I am registered for pregnancy right here
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Простой чел
Level 6 Local Expert
September 7
I don't know what you can write about the hospital, like all hospitals, to come to a therapist you need to wait ~ 3-6 days and then get treatment you need to take tests, it takes 1 week to a month. Because there are no doctors who do not have a work schedule.
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Владимир Смоляков
Level 6 Local Expert
August 2
I visited.The first time was when it was just built before the WHO World Summit in the Soviet Union. It was held in Kazakhstan. Then there was medicine. Then there was no show-off. Now it's better to show off in calculations. And most importantly, it's all theft. Insurance medicine... There are no words, then only mats.
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Нургуль Карабалаева
Level 9 Local Expert
November 13
Good! I'm being treated there, one bad thing is that doctors are constantly changing, you just get used to one doctor, they immediately leave, the nurses are good, they at least hold on, the doctors are very young. They need to gain experience.
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Олеся Кононова
Level 7 Local Expert
November 6
The doctors are wonderful, attentive, they will always help with both business and wonderful treatment. Doctors have everything.
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Олег В
Level 6 Local Expert
September 2
Reviews of medical institutions are a thankless task. But I'll check in anyway. The office of the pre-medical and examination rooms do not work until the end of the schedule, interruptions due to quartz are very frequent. I witnessed a quarrel between medical staff among themselves. And then they ran over me in the queue, but the sick ones are already on your heels)) In general, they give directions, but reluctantly. As if at their expense. Blood donation is ambiguous. One time there was a queue for an hour and a half, the other time there were no people at all. I understand the hard work, but you have to stay human- especially with colleagues.
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Айгуль Мусабекова
Level 6 Local Expert
March 18
There are no complaints about the Antenatal Clinic, they do their job normally. But I have a lot of complaints about pediatrics! When my daughter was one year old, she was treated for 2 weeks for the type of "enterovirus", without tests and without a normal examination! In the end, only a private clinic was diagnosed with JVP! And our doctors with GP 5 have only one diagnosis of enterovirus for all diseases!!! In the end, we quarreled with them, and I no longer trust them and stopped vaccinating after this incident!
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Аккенже Нурмагамбетова
Level 4 Local Expert
September 6, 2023
Hello!I would like to express my gratitude to Laura Zhaksybekovna for her professionalism, kindness, attention and indifference to each patient. Baysakova Aigerim for a qualified and very attentive reception. And I also want to mention the kind and sensitive nurse Akmaral.I sincerely thank these wonderful people for your kindness of heart and responsiveness.Special thanks to the management for training such personnel. Sincerely, Nurmagambetova A. B.
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Камила Ивалатева
Level 4 Local Expert
September 23
The doctors are good. But I'm tired of waiting in very long queues, to be honest. As it is, everything has become much better than a couple of years ago.
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Materik29
Level 7 Local Expert
April 9
Parking, under the windows of the clinic, for 50 cars, is empty and closed. There is nowhere to park the car next to the clinic. You have to park very far from the clinic. When you have a broken leg and you have to walk very far. And opapno. You can fall again, or get hit by a car. Why does the clinic's management see its patients so well?
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Меруерт Касымова
Level 10 Local Expert
November 20
Endless queues, very rude people at the reception, doctors spend "their" patients without queues. Rude staff.
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Нургуль Карабалаева
Level 9 Local Expert
December 5
I visit every week, nurses are more experienced than doctors, young doctors do not know their business, we still cannot solve the problem.
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Надежда
Level 8 Local Expert
February 29
I really like the clinic. Clean, warm, you can always get through to make an appointment with a doctor.
But.... The medical staff in the form of nurses is killing with their incompetence.
The managers here are very competent, the doctors are from God. But the nursing staff leaves much to be desired.
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Kalzada Uisimbayeva
Level 2 Local Expert
February 17
I would like to express my gratitude to Sayzhan Kenemovna. I had an ear operation and a good relationship with great responsibility until I was discharged from the hospital. He was distinguished by such qualities as humanity, modesty, care. Be healthy, long-lived, dignified and grateful to the people. GREAT VRACH 🙏 👍 👍 👍 👍 👍
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Данияр Исмаилов
Level 10 Local Expert
February 26
The clinic is like everywhere else, there are good internists, and there are so cleanly going to work. Well, in general, a normal polyclinic, if you feel bad, do not be silent, then they will quickly help you and save you. There are a lot of people there, the staff is generally responsive, they will always help. Only
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Lavendersky
Level 5 Local Expert
May 1
Therapists' offices are constantly changing, there are not enough specialists in a narrow profile. In general, the organization of work in the clinic is in chaos . The laboratory works best in the clinic ( blood sampling and OAM )
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Кадыр А.
Level 4 Local Expert
March 9
The head of the department, general practitioner Laura Zhaksybekovna is a very competent doctor, nurse Nazgum is also responsible for her work, she is always ready to help patients.
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марина гмеринцева
Level 10 Local Expert
March 8
I put a three for the fact that it is not always possible to achieve what is necessary without a scandal! There are very good nurses on our site! Karlygash and Zhanara have been working very conscientiously lately! Self-admission office - Bekzat, you are well done! Thanks!
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вячеслав дробот
Level 5 Local Expert
November 4, 2022
I express my gratitude to the medical staff. The staff is very polite and caring. The room is clean and tidy everywhere. There are doctors of specialized care: Pulmonologists, gastroenterologists, neurologists, surgeons. The clinic is also equipped with equipment for various diagnostics. The reception is held by appointment or in the order of the queue. A clear, well-established mechanism for receiving patients.
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Елена Стишова
Level 5 Local Expert
October 22
It's not the worst clinic in the city, but if you get sick, you'll have time to die before you wait for your appointment with a therapist
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А Н
Level 5 Local Expert
January 15, 2023
An excellent clinic, competent doctors, but the most important thing is that everything is competently and clearly organized, especially the process of passing tests and the work of nurses, which I think is a great merit of the chief nurse Galmanova Vasimi, who does not sit in the office, but constantly walks around the building and controls everything. I think that this is all the merit of the chief physician and her deputies.
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Irina Irina
Level 9 Local Expert
July 12
A wonderful clinic, they helped me a lot to get medicine, they helped me out.
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Дмитрий Николаевич .
Level 7 Local Expert
August 27, 2023
Recently, I have just been pleased with this clinic, new renovation, it has become quite beautiful and clean inside. You can not stand in line with the temperature, but go to the filter and there the polite staff will help
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Елена Эдуардовна
Level 11 Local Expert
August 2, 2023
Even if you're on the record, even if you're not, you'll still have to sit and wait in line. The manager on the third floor threatened his official position in a dispute with a woman because of the queue. They talked to him politely and he was like, don't forget who you're talking to when he was asked who he said I'm actually the head of the department. But this does not negate the fact that people who were signed up for a certain time had to wait until those who took turns to pass.
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Azhara Azhara
Level 8 Local Expert
October 5
It was not a bad clinic, the medical staff often changes, it can be difficult to get to the doctors ,
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Турсынай Н.
Level 5 Local Expert
July 6
Zv, which I like the most.VR."I don't know," he said.
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Ольга Н
Level 4 Local Expert
August 1, 2023
It's terrible, there are practically no doctors with experience. They prescribe the same thing, even a virus, even a bacterial infection. I went to the mammologist a couple of years ago, a terrible rude woman. He doesn't say hello.I felt it and sent it to look for a paid doctor. I did so, because I don't even want to get free treatment from her. Soon polyclinics will turn into treatment rooms, doctors with experience do not want to work there, and those who work have bought diplomas, young interns
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Руслан Алмен
Level 2 Local Expert
June 17
Мен №5 полекникада невропатологта Д учетта турамын,м/с невропатолог Марфуга Турганбековна мын алгыс ответсвенная!Жумысна табыс отбасына амндык тилеймин.
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Венера Райхан
Level 6 Local Expert
October 30
No water, no cups. you go to be treated until Zaris comes, but we heal ourselves
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Аян О.
Level 5 Local Expert
December 9
Excellent clinic! Wonderful doctors and medical staff!
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Зухра Мифтеева
Level 2 Local Expert
December 6, 2023
A good clinic, it is clear that the heads.the doctor treats his work responsibly.The medical staff is polite.The only bad thing is that competent young specialists are leaving.
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Лейла Мердалиева
Level 4 Local Expert
June 6
The best therapist is Baby Roland and pediatrician Ayaulym I apologize I do not remember the patronymic ❤️🔥❤️🔥❤️🔥❤️🔥❤️🔥😘😘😘😘😘🤗
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Анатолий Богашев
Level 13 Local Expert
March 14
It seems like a regular clinic, but everything can be done remotely. Make an appointment. Getting results through dammed. And there are practically no queues .
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Nurzhan A
Level 3 Local Expert
August 16
The paid department, the appointment of a hepatologist-gastroenterologist was just terrible
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Сания Сагналиева
Level 2 Local Expert
April 6
It is not possible to get through . The reception is not responding . The call center was on the line for 10 minutes , and they did not respond . Then why did they write this regulation !
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Яна Неважно
Level 12 Local Expert
March 21
Surgeons, Mavlyud and Ruslan, dermatologist Aza,urologist Azamat, ultrasound specialist Maksatovna are very strong specialists who are really in their profession.
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Наталья Бат
Level 6 Local Expert
July 6
I go to the 5th polyclinic to narrow specialists, I like everything.
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Марина Гмеринцева
Level 8 Local Expert
January 12
So-so! Something is good, and something is bad. The other day, they refused to make an appointment with the doctor they wanted to see. By law, we have the right to choose a doctor. However, everything is not so in the 5th polyclinic.
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Сауле Садыкова
Level 4 Local Expert
May 17, 2022
The staff is very polite, the specialists are qualified, there are all medical services. The clinic is clean, bright, and the corridors are large. The hepatocenter accepts all patients of the city in the direction of polyclinics for consultation with gastroenterologists, as well as for liver examination on a Fibroscan device.
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Ирина Авхимович
Level 7 Local Expert
September 21, 2023
A good clinic for people with liver diseases. The hepatocenter of Almaty is located there. doctors take appointments by appointment, but strictly on time. You don't have to wait.
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Луиза ким
Level 12 Local Expert
October 2
I was there and I liked the way the ultrasound doctor takes it