Dear Dr. Aksholpan Sharapkhanova,
I am very grateful for the kind of care you have provided to my father during the course of his treatment at Hospital number 12.
I thank you and your team, all the nurses, cleaning ladies and helpers for their care and dedicated service.
Dr. Aksholpan has been very attentive, approachable and very supportive. She was always there to discuss any doubts or questions we had and helped us in the treatment of my father, Mr. Baldev Singh who unfortunately had a stroke on the 22nd of January and was immediately hospitalized under care of Dr Aksholpan.
Thank you again Dr. Aksholpan for being there, and doing everything you did. My father was really in good hands under your care and a very big thank to your team.
We will always be grateful to you
Best regards,
Dr. Varinder Singh
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Анна Плоткина
Level 5 Local Expert
August 29
The receptionist is kind and responsive. But the doctors, I don't know about everything. But we came across a surgeon on duty on Wednesday or Thursday evening who refused an examination and appointment. Simply because the person is not a local (not a citizen of the Republic of Kazakhstan). And the other, a black man, was left in the corridor without examination, not to mention that the pregnant woman was sent to put an IV drip reluctantly in front of her eyes. It is possible to have a human attitude towards people. Doctors took an oath, no matter what nation. I think if you came to ask for help, then the doctor should provide it without sending it at night: it is not clear which area or call an ambulance. And whoever the person was, my friend or roommate or brother, but the next night he had a fever. And it doesn't matter how the temperature was raised. The main thing is that this person is already running on Thursday. And I'm still shocked that free doctors don't care about visitors.
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Елена Волкова
Level 3 Local Expert
September 20
I, Elena Volkova, express my great gratitude to the staff of the gynecological department. For high professionalism , sensitive and attentive attitude to the patient .Your sincere care and support meant a lot to me. I wish all employees of gynecology good health and well-being at work and in life.