Hello The issue of my identification in the click app has not been resolved for more than a month. The first time we received a call asking for identification, the operator asked us to send a letter to the management of click, we sent and received a response that the letter was accepted by the company on January 17, 2026 and they promised to call us back within 15 days. No one called, I called again this week to find out the status of the task. The issue has not been resolved again. Today is already February 25th, 2026. I have been a customer of Click since the beginning of the opening of this company and was happy to use the application before this issue. I ask you to help resolve this issue, as the issue has not been resolved through the call center and letters since January 17, 2026.

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khusan rakhimov

Level 4 Local Expert

Click was very disappointed, the transfer service between their cards was announced with a rate of 0%, they managed to place a click wallet in the their cards section, and on priority with a 1.5% payment commission from the wallet. I accidentally transferred money from my main card to my wallet, and in the end, in order to get it back, I was charged 1.5%, a predatory percentage. There is no desire on the part of the staff to understand the client , they even thanked him for his desire to switch to another service.

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