I was lucky enough to get here while I was on a business trip. I like the price/quality ratio, but the last visit was disappointing. I ordered a signature burger with mozzarella as in the picture on the menu, there is a brioche bun and you can see a lot of mozzarella.
First, they brought me a burger with an ordinary bun where there was no cheese at all, I asked if it was exactly mine, they said they were wrong, apparently, and went to redo it.
Then they brought me all the same burger filling on a brioche, which had cooled down. I asked to find cheese for the burger, because it is still not there (the waiter is silent and agrees, apologizes).
The admin girl comes, asks what's wrong, I explain everything, she apologizes and says that the boss will come up now, she leaves.
It takes another 5-8 minutes and she comes with the same burger with only a slightly warmed cutlet and explains that mozzarella is already in the cutlet (although it is not visible, just the cutlet is a little more tender).
From this I conclude that either their menu misleads guests, or they just ran out of mozzarella and this is such an excuse.
The sinful burger in the photo.
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Наталья Костевская
Level 2 Local Expert
June 22
I bought a flat croissant at a coffee shop yesterday, which I've been wanting to try for a long time. I would like to share my opinion that the Croissant does not look very good, but it tastes divinely crispy, the most delicate milk chocolate, with delicious crispy balls. I took citrus, did not regret spending 1600 tenge. I also took Tom Yam to take away, well packed, very tasty, saturated. I do not understand what people are not happy with when visiting this coffee shop, for me it is cozy, bright, and a pleasant living atmosphere. There are always a lot of people, however, this does not prevent the team from doing their job well, I will come again not once
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Феликс Ботвин
Level 9 Local Expert
July 5
A good coffee shop, you can have breakfast and lunch, drink a cup of cool coffee or tea, a pleasant atmosphere and attentive staff, but in Almaty on Gogol the best coffee shop where I was