Firstly, the price of creamy Rafa on the menu is 7.50rubles (size L), the barista broke through for 9.50rubles. Is it worth saying something about the external similarity of the drink in the picture and in real life? The photo shows that half of the glass is just empty, the raf is diluted with water, it doesn't even taste like raf at all, but an ordinary latte with a lot of water, it's just disgusting

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Сергей Нескар

Level 3 Local Expert

We came to the coffee shop with a friend at 19:50, the opening time is until 20:00. The bartender refused to make coffee, as she indicated that the coffee shop was already closed. I repeat, the opening hours are until 20:00. The bartender indicated that she had already cleaned and washed everything. Dear administrators of this coffee shop, I ask you to pay your attention to this, as it is not right to refuse a customer 10 minutes before closing. The coffee takes 3 minutes to cook, there was no queue. I was disappointed, because there was enough time to prepare the order. I wonder how often this happens, and do you have a policy that allows this? I expect that this will be taken into account in the future to avoid similar situations.

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Анастасия Голубь

Level 4 Local Expert

We waited for coffee for about 30 minutes. Already, on principle, I did not want to leave, because we waited a lot. After our order, the man ordered Americano. They gave him the coffee, he even managed to drink it safely, but they never gave us the drink. It was then submitted incorrectly and redone, but the basis was done wrong. Funny. Kofix, why did you leave a poorly trained person without help?

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