The menu contains errors. So the seasonal "twilight caramel Latte" is actually Raf. In addition, Raf Planet B612 lacks the ingredients that are clearly visible in the photo of this drink from the menu - whipped cream and syrup. When asked "where are the missing ingredients," the barista replied that the menu was wrong and she had a recipe. There was no mention of the "wrong menu", and no apologies either. Instead, they tried to convince me that I was wrong. We didn't pay for what we wanted, the mood is spoiled. It was the worst service in Minsk coffee shops.

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Мария С.

Level 3 Local Expert

It's untidy! The tables were not cleaned on time (the influx of customers was small, all the tables were dirty from previous visitors). Serving coffee and dessert is not "appetizing" at all. Eclair with cherries, alas, was not to my taste. The only three were the polite barista girls, as well as the short waiting time.

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Ольга

Level 8 Local Expert

I paid for two large ice lattes and only after handing out the drinks it turned out that there were no lids on the large glasses. I was planning to take the drinks in the car. I haven't figured out how to do this without lids. The seller doesn't care about the situation - it's logical, but not professional. I just left the coffee in the coffee shop. No one offered to return the money, nor did they share the task of finding a solution with me. An extremely unpleasant situation

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