Hello! We were at your cafe today (10/27/2024 at 4.20 pm). When ordering a set, they started preparing drinks after 10 minutes. And when they asked if the order was ready, there was no answer! Eugene and a girl with black hair and bangs were on shift.
The tables and surfaces were very dirty (there was someone's hair and crumbs from food and desserts).
Carefully select employees (staff) to your place of work! And have a conversation with your employees about treating customers with respect. And also about their main responsibilities and tasks in the workplace!
!!!Important: put a book of complaints and suggestions near the cash register.
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Show business's response
Ирина Колесникова
Level 29 Local Expert
August 24
A normal point, the child liked the cocktail, the coffee was a little stronger than in kindergarten, in general they were hungry, but apart from this point they could not eat nearby
See original · Русский
Дарья К.
Level 5 Local Expert
June 6
Today I took ice tea at the coffee shop, they made it warm, there was no ice at all (the drink was taken for the sake of ice). If the staff had warned that they did not have enough ice and they could not make a cold drink, they would not have had to throw money away, because it is simply impossible to drink the resulting cooled tea