I want to thank a girl named Alice, I've been to her for a long time, always high-quality service, the girl is energetic, positive, always helps in choosing a drink and dessert, everything is very tasty
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Show business's response
Полина Иисусова
Level 3 Local Expert
May 26
The staff is not performing their duties properly!
I came to get a drink at 9:43. The barista girl informed us that they were already closing and if we wanted to order something besides tea, they would not do it, because we need to close. To the question "why? After all, there is still a whole 17 minutes before your closing" there was no real response (again, "it takes time to close"). As far as I know, any institution has its own work schedule and is obliged to do its work exactly before the closing time. I do not think this is correct and I ask the moderators to pay attention and deal with this issue. Perhaps someone is in vital need of coffee 🫡
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1
Show business's response
Катя Воронькова
Level 2 Local Expert
May 24
the staff is not doing their job
. I bought two large drinks, for which many points should be awarded in the application
. The cashier quickly closed the receipt without even asking if I use the application.
then she accused me that I didn't remind her to do it
, thank you, I won't come again!