Comnet

4.1

301 rating

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Abdunabi Ismatov

Level 5 Local Expert

The worst internet provider in the city! In terms of internet speed it is not bad. But the service and attitude towards the customer is the worst! They spend weeks for troubleshooting and solving the issues! And the issues rarely happen with their service.

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Светлана Ю

Level 14 Local Expert

That is the worst internet provider ever. Stay away from them. We were clients for 6 months. Then they lost a cable. They spent 2 months restoring connectivity. Now, I put an order to reconnect. They didn't show up. I put another order. And they didn't show up! I failed to see any logic behind that service. It's awful! It QC reads it, get in touch with me.

Екатерина

Level 28 Local Expert

on the good side: I am personally satisfied with the Internet provider. they connected quickly, it worked well, then I decided to try it offline, a month later I returned to the comnet, if there is an advance payment on the account, then there will be a discount. now about the bad news: they have been around for a long time, but they can't make a program for the iPhone... when they raise prices on tariffs, they don't notify subscribers, which is a minus, since I had no idea that instead of 88 thousand, I now owe 114 thousand. on android, the software push always gave out that there weren't enough funds, but then silence.

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Александр Дорогов

Level 4 Local Expert

Six months ago, I submitted an application for connection, a day was chosen, and the provider disappeared. Three weeks later, I got a call asking, "Are we going to connect?" He refused. Time passed, and I decided to submit an activation request again. We agreed on the date, called the coordination department on the morning of the appointed day, where I was asked to wait for a call from the master with the wording "you will be contacted soon." After a few hours, no one contacted. I call the same number, but they don't answer. I'm calling the number of the subscription department, they've accepted it, and they'll contact you. To the question "will there be a connection today, as promised," I get the answer "we don't know." It turns out that I just moved everything so that I could sit on my phone for a few hours waiting for the promised connection. The people who write that you have zero service are right.

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Nergis M.

Level 3 Local Expert

I'm not happy with the Comnet provider at all. From the first days of the connection, I realized for the first time what a bad Internet is. And now I'm changing the provider, despite the fact that I have paid for one month. Because it just stopped working. And they don't explain why it doesn't work. My money went down the drain. I waited three days for an answer. But that's enough.

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Gulomjon Ruziqulov

Level 10 Local Expert

I've been using Comnet for 3 years, if not more, in the beginning it was fine, but lately it's been working very poorly at my work, too, Comnet is also working very poorly, the Internet is not working today, the Internet is not working, it's not possible to get through 10 times I tried to get through to the telegram they don't answer. And they promise to hold Gpon for the second year, but they haven't held it yet.

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Диас Рахматуллаев

Level 4 Local Expert

Terrible provider! The operators are giving misinformation! "Change it to make it work better," they say, "change it again, and only the third time the issue is resolved. They say we only have routers for rent, not for purchase, you rent them and see on the website that there is a router for sale... technical support is just at 0. And I'm not talking about the cheapest tariff

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Честный Дима

Level 12 Local Expert

Perhaps one of the best providers in the country. Very polite, competent and professional installers, excellent support service, minimum loss of Internet at home and cool promotions

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Владислав Караулов

Level 7 Local Expert

In December, an unpleasant incident occurred. The old theme of squeezing the client out of the archive package by strangling the Internet. I don't know what has changed, but the quality has become worse and the operators seem to have switched from Sarkor - excuses and the router are to blame for everything. I had to switch to a new more expensive package, but some equipment is still slowing down.

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Хуршид Нажмутдинов

Level 2 Local Expert

The most disgusting provider in Uzbekistan. I don't advise anyone to work with them. There are always problems with the Internet. If your work or home vacation is connected with this provider, it means your day was not a success.

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Василиса Девятирикова

Level 3 Local Expert

I decided to become new clients and regretted it, after 13 days the Internet stopped working, the support is just disgusting, I do not know why such people are hired, so we have been sitting without Internet for more than 15 hours.

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Никита в.

Level 4 Local Expert

Terrible Internet, constantly knocks out. Impossible.... The wizards can't solve the problem. Support kicks you off by simply restarting the session. I call 10-15 times a day... While I'm writing the review, it's knocked out again.... Just a nightmare.

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Шохрух Гаипназаров

Level 2 Local Expert

terrible service! we have been waiting for your master for 4 days in a row, two days ago one master came and fixed it again in half an hour, tomorrow is already 5 noon, why is this happening?They said no one would come this morning, then they called and said they would come by 15:00, and now we're calling, he resets, and then what? it's almost 18.00, then he will say that working hours are over, believe me, this is a terrible company that I met, the operators do not help in any way, SHAME!

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Hurshida Yuldasheva

Level 11 Local Expert

There is no service. The network is constantly disappearing. I have to call support many times. And the last time they accepted my application, they said that they would come within 24 hours to see what was the matter, and the next day the operator said that it would take 24 WORKING HOURS! And how long will it take for this network to work?! If you want to connect Wi-Fi, it's better not to choose Comnet!!!

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Умид Худайбердиев

Level 2 Local Expert

I have been using this provider for a year, much more stable than other providers, the quality is excellent, especially those who like to watch anime movies, play online games or often spend time on social networks, I advise you to connect with their gpon router

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Диляра Стасова

Level 10 Local Expert

A bad provider . When the equipment was being installed, the workers installed it on the roof and it started snowing, which led to equipment failure. And it also snows here once a month. The workers didn't even think through what to install under the roof. Not on the roof. They can't climb onto the roof because of the snow. This happens while you're sitting without an Internet connection. This is a spyder. Shame. A complete failure

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Альберт Оскарович

Level 3 Local Expert

The disgusting quality of the Internet and the attitude towards users. Constant interruptions, I called the "masters" 8 times in three months of use. They came only 2 times. All promises and lies on the hotline. I strongly do not recommend it!

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Ёсмина Мухамедова

Level 2 Local Expert

The Internet is full of bullshit! It works with failures, it shuts down periodically! When you call a call center, they say, "You probably use a lot of it, so it's overloaded," Sorry, of course, but the excuse is so-so.

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Azizbek Mirzakolonov

Level 2 Local Expert

The Internet has not been working for almost half a month, support says that officials have removed the cables at his address and do not give permission to connect. I don't know how much of this is true, or why my neighbors have an Internet connection (Uztelecom) when I don't. I wanted to return to the old operator, but due to the fact that the installer from Comnet removed the cables from the old provider, I cannot connect. It seems like the Internet is normal, the promotions are interesting, the overexposure is normal. But because of such incidents, they lose customers.

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Евгений Ли

Level 8 Local Expert

The Internet speed is good, probably because we have good competition from providers and therefore only a couple of people sit on Comnet)). But there is a disadvantage that their GPON cables are so thin that they tear due to a slight breeze. Because of this, you often have to sit without the Internet and these inconveniences are not compensated in any way. Of course, I understand that they pay their masters for calls, and if, for example, I have 3 or more breaks in a month, then because of the calls of the masters, the company is already suffering losses to pay for these very calls. Well, we talked, that's what I said - look, it's not profitable for you and it's not profitable for me and on your part what claims there may be against me, so you need to decide, not me, but if you are not satisfied, then we can terminate the contract. Well, while they're holding on, they're sending craftsmen to fix my Internet connection).

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А У

Level 2 Local Expert

on the 4th day, the Internet does not work in the house, every day they promise to fix the equipment and every day they promise that it will work , but nothing is fixed and if they fix it, then nothing does not work! I don't have the strength to talk to them anymore, just nerves!

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Aleksandr Zenkin

Level 5 Local Expert

The Internet is disgusting, the speed very often drops to 0, they do not respond to telegram requests, they will have to look for another provider, it is not clear what the subscription fee is charged for.

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Sukhrob Islomov

Level 4 Local Expert

They were very upset, the Internet disappeared at a very necessary moment, they referred to technical work. Who is planning the technical work on the night of the Champions League final? The evening with friends was ruined, I do not recommend this provider.

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бахтиер мирзаджанов

Level 2 Local Expert

The Internet has been turned off for the whole day for 3 days now. I called support and they can't solve the problem. Because of this, I am writing a review here, and I will change the rating if the problem is solved. upd: The Internet has been fixed

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Серега Серега

Level 4 Local Expert

The most terrible Internet provider, I strongly recommend not using their services, do not torment yourself and your loved ones. They came at the very beginning, recommended their services, disconnected us from the old provider, offered much better conditions, in fact, everything was fine for a while. Then it began to get worse and worse all the time, it was impossible even to send messages in a telegram. Getting through to the operator is a whole quest lasting from 40 minutes, so you can still expect the pleasant bonus of being simply dropped off by the operator at the other end of the line. If it were possible to put 0 stars, I would put 0. It's all cons, nerves, wasted time and money. They are not going to change anything, in general, it is not surprising even

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Станислав П.

Level 3 Local Expert

The service leaves much to be desired, a reboot is constantly required, but most of all I did not like that after installing the comtv the employee did not explain that this number of channels was temporary, as well as it was not in the advertising booklet it says 90 channels that no one watches and all the others in the block

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Maxim Marchenko

Level 5 Local Expert

One of the best providers in Uzbekistan. They quickly connect and respond to problems. I've been using it since 2010. There are no complaints.

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Алик Нуримбетов

Level 3 Local Expert

If you want to become one of the clients of this company, think about it, because they are still babblers - they promise a lot, but they can't do anything. They promised me compensation for the connection (because before that I had another provider) by transferring the rest of the days from the previous payment to the current traffic, but in the end they did nothing, but only charged me twice as much as they were supposed to for the tariff. Their head of the compensation department is an incompetent man who is not capable of anything that falls within his duties. As for their managers, who accept applications, they also promise you mountains, but you will not receive any of the promised. As for the guys who connect, they will really connect you, but they are not able to keep their word (they promised to bring me the cable that I was supposed to connect, because they themselves used the cable that remained from the previous provider, but they did not bring it). So, don't believe their words and think twice before connecting to their provider.

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РУСЛАН А

Level 5 Local Expert

I do not know what kind of Internet, when applying, the mantagers came who do not have a drill and other tools, when asked why not, they replied that the customer should make a hole and lay the cable himself, complete nonsense!

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Boburshoh A.

Level 3 Local Expert

Absolutely not a competent provider! I don't recommend it to anyone!!! They have been processing the request for several days and there is no result!!! The speed is not stable at times!

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Oleg Olegovich

Level 12 Local Expert

I got involved in the Bring a friend promotion. The flight was excellent for 4 months. I took the cheapest tariff for verification. A TV set-top box, a phone and a PC are connected at the same time (I play tanks) everything works without problems.

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Сергей

Level 4 Local Expert

Don't mess with me, you'll regret it. Accidents are endlessly their fault. Technical support will be waiting for 1-2 days. It's faster to make a new connection

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Artyom Kogay

Level 2 Local Expert

I have not tried other providers in Uzbekistan, but I can compare them with Moscow ones. The quality of the Internet is very poor, the specialists are illiterate and cannot give any advice except: "change the router", "restart the Internet". To summarize, on weekdays from 21 to 23, you can forget about online games, an extremely high ping will not give you rest, apparently, the provider's equipment cannot cope. My friends are ok, they have uzonline, I think I'll also try it. The rest of the time, failures also occur, albeit not so often, in fairness. If the company wants to deal with the problem, then write, but I need a specialist who can connect a few words, have at least some knowledge. PS. Update: the company has not been contacted, the problems are still the same.

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Bexruz

Level 5 Local Expert

I am extremely disappointed with the services of the Internet provider "Comnet uz". My expectations of their services were high, based on the advertising promises of a stable connection, but the reality turned out to be extremely far from what was stated. From the very beginning, problems arose: the operators misled me, assuring me that I would have an uninterrupted connection. In fact, the Internet is regularly disconnected, and this happens several times Every time I try to call the support service, another disappointment awaits me. Either I can't get through to them at all, or when I do manage to, I get vague and contradictory explanations from the operators. They can't really explain the reasons for the constant outages and offer solutions that don't work. As a result, the problem cannot be solved either the first or the second time. The quality of Comnet uz's services leaves much to be desired, and their attitude towards customers causes confusion and irritation. Several times they even tried to convince me that the problem was with my equipment or location, although everything works fine for neighbors using other providers. It feels like they just don't want to admit their mistakes and correct them. In the months that I have been using their services, the connection quality has not only not improved, but even worsened. Frequent disconnections make it impossible to use the Internet normally, even for simple tasks. As a result, Comnet uz is a complete disappointment and loss of money. I do not recommend this company in any way. If you want stable and high-quality Internet, look for another provider so as not to repeat my mistakes.

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Михаил Поденко

Level 7 Local Expert

I have been a subscriber of the Comnet Internet provider for three years, there are no complaints.Stable Internet,affordable rates, attractive bonus system

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Лариса Малицкая

Level 6 Local Expert

Disgusting. Just nerves. There is never a normal internet speed. And most importantly, we are always to blame: either we have a bad TV, then the wires (which are installed by their workers), then the set-top box is again bought from the komnet company, then our router overheats and has few horns, which was also installed by the workers of the komnet. We change everything at our own expense again in them and the same song continues. We took a new router from your guys, four horns and again there is no Internet: we call, and in response to us, "the device is new, it heats up from our side there are no problems" Went to the neighbors. The same problem and everyone has noodles hanging either on the ears or on the legs of the router. I highly recommend it! Problems, nerves, and money costs will not turn around! And most importantly, you will always be guilty.

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Max E

Level 7 Local Expert

They work disgustingly, why are you breaking into people at 10 p.m. with an offer to connect your Internet

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Jurayev Muhammadali

Level 3 Local Expert

The best Internet provider in Uzbekistan, the speed is much higher than stated. I pay for 100 Mbps and get 480-500 mbps per second. Tech support is available 24/7. Everything is fine, low pings, high speed, I did not find any disadvantages

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Мухаммад Жураев

Level 2 Local Expert

The best provider in Uzbekistan. I pay for 100/200 mbit 169,000 soums. I get much more than promised after 00:00 to 12:00, consistently always more than 300 Mbit/It works for a second, but during the day it is 150-250 mbit/sec. almost twice as much as promised. The rates are cheap, but the quality is the best

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Sardor Abdulazizkhodjaev

Level 3 Local Expert

I have also been using this company for many years and I really like it, they have a very stable Internet for a normal price, Super for your money.

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Muhiddin K.

Level 3 Local Expert

I highly do not recommend this provider. Connected to the tariff at a speed of 150 mbit by gpon, gives no more than 10 mbit. The first month after the connection, the speed was according to the tariff, and then it was reduced. The technical support is not adequate. Think a hundred times before connecting to them. I regretted that I switched from uzonline. I'm waiting for the end of the tariff and go back to the previous provider

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Максим Максим

Level 3 Local Expert

We conducted and connected everything quickly and professionally. The speed is good. Thanks

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Тим гафич

Level 8 Local Expert

I liked the service very much, the prices are also steep, especially if you take into account their constant promotions and discounts, I really liked the fact that routers immediately offer good ones and can be rented

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Андрей Игоревич

Level 18 Local Expert

***. I connected the maximum tariff with them. They laid a cable for me, through which such a speed is impossible. They did not warn about anything, they took a fee for the maximum tariff in the absence of the physical possibility of providing it. They require additional money for reconnection, they do not recalculate. I highly recommend it!

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Катаев Юлиан

Level 7 Local Expert

I highly do not recommend this office. I pay 199k sum for 100/200 mbit. Installed GPON. There is still no declared speed. Rather, it has become even worse: previously, Wi-Fi speeds reached 80-90 mbps. Now it's 15-25, at best 30-35 in the early hours. Calls to the service cause the operators a storm of indignation (they have to work). They do not help in any way, they talk like stupid garbage, they are rude. Calling a specialist costs 50k soums to measure the Internet. They won't do anything without it. If the management reads the reviews (and they sometimes respond), you can consider my review as an intention to terminate the contract.

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Diana E.

Level 11 Local Expert

Internet - 1 Maintenance - 1 Staying without Internet for a day is easy, and staying for two days is even easier. They can't work, but they can negotiate. The developer (or management company) does not let anyone into the house except the room. I used to think that Sarkor was the bottom, but Komnet was the leader of the anti-rating of providers in Tashkent.

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Александра Камилова

Level 7 Local Expert

The best provider today. A very loyal approach to customers! Even if you don't have time to pay on time, they will never leave you in trouble. You can take a trust payment for 2 days, and the technical support is just great. It is clear that professionals in their field are working. Good luck and prosperity guys! All providers would look up to you!

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Афоня Ким

Level 6 Local Expert

Terrible customer service for "subscribers" problems of one hour are not solved for several days. The BOTTOM service

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Nikita Pak

Level 2 Local Expert

The worst provider I've come across , the Internet disappears , the support service is called for 40 minutes, I give applications every other day, it's just terrible , I've been using it for 2 weeks. I'm changing my provider

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Паро Б.

Level 2 Local Expert

The most irresponsible company. For four days they called and asked...Am I sure I left a request?...and on the day when they had to come, they call and say that there is no room in my house. And so the whole day is lost. Something like this.

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Comnet

146 reviews