Receptionist with insufficient knowledge, changeable character and behavior. I personally did not use the hotel’s services, that’s all my impressions from the front office. Shift 2:50. 12.19.2023
администратор с недостаточными знаниями, переменчивым характером и поведением. Лично я услугами отеля не пользовался, вот и все мои впечатления от фронт-офиса.
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Shokhrukh Rrr
Level 3 Local Expert
October 12, 2023
Very good hotel in Samarkand
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Ahmad Assaf
Level 3 Local Expert
October 21, 2023
Good
Kashif Husain
Level 3 Local Expert
May 27, 2023
Great 👍
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Анастасия Жданова
Level 9 Local Expert
April 28
A wonderful hotel where you really relax!
The rooms are clean, stylish, new and fresh. There are all bathroom accessories. Very helpful, positive staff who are ready to take into account any details and nuances, as well as create a good mood. A delicious varied buffet, where there is enough food for everyone — no matter what time you come (from 7 to 10).
There is a spa area with a Jacuzzi and a swimming pool. It is also always clean and after a whole day of walking you can relax comfortably.
In general, an unambiguous recommendation! If we are still in Samarkand, we will rest only here. Thanks to the hotel staff! We wish you development :)
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Nargiz K
Level 10 Local Expert
September 30
A very clean, cozy, bright hotel with a wonderful location on a green, shady boulevard, within walking distance from the main attractions of the ancient city of Samarkand.
The service is excellent, the breakfast is for every taste and hearty.
Huge rooms and very bright, which is not unimportant, unlike others where there is not enough light.
Another plus is access to the balcony and the door opens letting fresh air into the room.
There is no need to breathe air conditioning.
I recommend it and we will stay there many more times🤗
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Maria Panina
Level 7 Local Expert
July 13
The best choice for an unforgettable vacation in Samarkand! Ideal location: quiet center, walking distance to the main attractions takes only a few minutes on foot. Incredibly hospitable and attentive staff! Beautiful, luxurious, perfectly clean! Huge rooms! Great breakfasts! And a very decent spa! We really enjoyed our four-day stay here!
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Галина Наумова
Level 14 Local Expert
June 7
I highly recommend it, the staff is polite, you feel like a dear guest))! Everything is clean, tasteful, and a great breakfast. There is a hammam, sauna, swimming pool, gym! The main attractions are within walking distance.
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Светлана Симакова
Level 5 Local Expert
May 22
A pleasant hotel! Convenient location, easy walking distance to both Registan and Gur Emir Mausoleum and others. The rooms are spacious, cozy, everything is clean and tidy. Not a bad SPA. I recommend it!
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Александр В.
Level 4 Local Expert
June 23
Nice hotel, decent breakfasts, bathroom and room are clean. Very helpful staff, ready to help with any question. Unfortunately, there were some everyday difficulties. On the day of arrival, there were problems with the light, after which wi-fi was turned off in my room and it took the staff several hours to repair it
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Ekaterina T
Level 6 Local Expert
May 14
We stayed with a group of 8 people at this hotel from May 1 to May 3, 2024. 6 standard rooms . All rooms in the building have no elevator!!! (3rd floor) , complete lack of sound insulation . In my room, in the bathtub, there is a terrible smell of rotten sewage- as if someone died((. And the most terrible thing is the view from the window - to the construction site, all 6 rooms have this view and work begins there from 7 a.m. You can't open the curtains. It is not possible to sleep.It's a nightmare(. The breakfasts are very poor. On the first day, they baked rolls, on the second day there was not even any baking (4 stars, right?))). There are no cold pancakes with or without cottage cheese , and the cheesecakes are icy.. Of the advantages: the location and the pool with sauna are good. For a moment, we booked and paid for all 6 rooms in January. To my question - did you really give us all 6 rooms the most terrible - with a view of the construction site, although you have normal rooms, the employee replied - well, someone has to live there?)). We traveled all over Uzbekistan, all the other hotels were great and cheaper. This hotel is clearly overrated and not friendly to guests. For such a view, for such a smell in the room, the hotel should apologize and make some compliments , but here people forgot about hospitality. Only the thirst for profit..I do not recommend it!!!I am attaching a photo from the room. There are also videos with punches )).
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Руслан
Level 5 Local Expert
September 28
I wrote a review for a long time, but accidentally deleted it.
Briefly:
The staff is attentive and friendly.
The place is close to attractions and restaurants.
The breakfasts are delicious.
Stable wifi.
The air conditioner is powerful
Swimming pool.
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Михаил Степ
Level 11 Local Expert
June 25
Great hotel, great location, great staff. We enjoyed the visit. We recommend staying here!
Breakfast is European.
The pool is cool and so is the hammam.
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Александр Андронков
Level 13 Local Expert
July 18
Normal. There are better ones, but there are worse ones. The room is quite large. The balcony is 30 cm wide. Cleanly. Everything is there. The pool, sauna, etc. were included in the price of my room (deluxe). I liked everything except the footman, whose services I highly recommend!
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Aleksandr Andronkov
Level 12 Local Expert
July 11
Nice hotel. There was a deluxe room with 1 large bed, the only thing missing is a lounge chair with a table, for $ 95 per night, you could think about it. Otherwise, everything is fine. There is a balcony with a view of the alley, bathrobes, shower accessories, everything is there. The breakfast is good, there is a choice. The pool is small, not for passing the standards, but it will cool down enough, there is also a sauna, in my room it was all included in the price. The street teeming with different cuisines is about 15 minutes away slowly. The staff is super friendly.
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Lilianna li Takmazian
Level 5 Local Expert
October 3
The hotel is generally excellent, but there are drawbacks!
1)Such as draining the water does not work well in the shower, you have exactly 2 minutes to take a shower and not drown yourself.
2) The window was unlimited, if there had been a drunk, she would have fallen out of the room window. 😅
3) The rooms with access to the city are gorgeous. And there is a bathtub and the view is good.
4) The sauna has not been monitored yet. "The light was turned off, the Jacuzzi was not turned on.
5) When there was a wedding, the whole 4th floor was cracking, chairs were moving, it was impossible to sleep.
In general, whatever we asked for was done. ✔️ try to fix the flaws, it will lift you up a lot!
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Инкогнито 1251
Level 6 Local Expert
January 12
The hotel is stunningly beautiful. Modern. It is located in a very convenient location. The main attractions can be reached on foot. We lived in a suite! Wow! Wonderful atmosphere 👍Lived for 4 days, of course it would be possible to change the bed, but the towels were changed daily. The breakfasts are delicious, the choice is small, but there is. The feeling of the hotel is the best 👍
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Ирина Гуреева
Level 8 Local Expert
June 29
Everything is great! Cleanliness, good breakfasts, very polite and courteous staff. My husband and I are delighted with Uzbekistan. Prosperity to the country!!!!
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Елена П.
Level 3 Local Expert
October 15
We stayed in hotels from October 11 to 13, we were very sorry! We booked for two, the room had three beds; the carpet in the room was very dirty, the plumbing was rusty, it smelled of sewage; there were no shelves for a bag or hooks for outerwear in the room; my husband opened the balcony on the first evening, and there was an abyss!!! We have the second floor! There are NO lights, THERE is NO balcony!
We have three phones, they were charged in turn., because there is only one outlet, there is no cabinet or shelf under the outlet!! To turn on the kettle, you need to disconnect the refrigerator from the network, but first move it away!There's also one outlet; It's a shame to talk about breakfast at all!! The food is disgusting; the coffee machine is hidden behind the bar! The toaster was plugged into the socket themselves; at full boarding - two waiters (if you can call them that), who, when cleaning the tables, openly ate fruits, food from the table! Shame, the staff is hungry, not professional! My husband went out to smoke in the morning, the ashtray is full of garbage, but there is a red carpet!!! I will not recommend it to anyone!
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208899 Наумов
Level 3 Local Expert
June 18
A wonderful hotel! Very clean! The staff is friendly! The breakfasts are excellent. All the sights of Samarkand are within walking distance.
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Дмитрий Коптельцев
Level 13 Local Expert
March 23
Of the advantages:
The location is ideal, near the park, near all the sights and near the best places in the kitchen.
The architecture of the building is very beautiful and the rooms are huge.
The breakfast is delicious and is updated every day
They always put some water in the room
The pool bowl is made by very cool craftsmen.
On the downside:
The rooms can hear sounds from the hallway on the ground floor.
The sink and shower were clogged, done the second time on the second day.
The saloon with a swimming pool is open from 8-20:00 at the same time, if you do not warn in the evening, they will not even turn on the light; The saloon will be cold, and the hammam will only start to give steam.
The pool water is too warm +35
In the pool showers, do not undress, everything is visible in the middle, and there is no latch in the toilet.
Room passes are given one piece, if you ask, then the second one will be given reluctantly from a pack of new cards.
The coffee machine is broken at breakfast-this is the answer you can get, but if you ask politely, you can always get delicious coffee.
The cleaners may not say hello.
I put 3 tk the price and quality did not match.
The owner who spent a lot of money on location, design and materials probably doesn't even know how many mistakes the builders made, ruining almost everything (
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Гришин Григорий
Level 10 Local Expert
February 25
Excellent hotel, convenient location, helpful staff. Excellent large rooms, Ivi, Kinopoisk, okko are installed on the TV. There is a small swimming pool, hammam and sauna, after a day tour it helps a lot))) a good enough breakfast, everything is fresh. I recommend
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Илья Добкин
Level 7 Local Expert
May 29
A fairly comfortable hotel with a European level, but there are small local features that, I must say, do not spoil the overall impression. As it is, everything is at a good level, including the work of the staff.
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Олег Титов
Level 18 Local Expert
May 19, 2023
Гостиница в центре Самарканда. Чистый номер, отлично оснащен - халаты, тапочки, гигиенические принадлежности, все есть. Отличный кондиционер. У нас номер был на первом этаже. Выходил на дорогу. Шума совсем не слышно. Завтраки чуток подкачали - ресторан не работал и нам показалось - их привозили уже готовыми. Но еды было достаточно - колбаса, овощи, фрукты, жареное яйцо, сосиски жарились в автомате. Очень отзывчивый персонал - готовы помочь во всем. Нам очень понравилось.
Надежда Йылмаз
Level 5 Local Expert
July 15
The hotel is clean, the staff is helpful. I really liked it here. The location is excellent. Registan is within walking distance.
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Андрей Сорокин
Level 7 Local Expert
April 30
A good hotel in the city center, which needs to be "brought to mind". The overall impression is somewhat spoiled by numerous small things: sometimes not good enough room cleaning, occasional inattention of waiters at the restaurant at breakfast, lack of an elementary cafe or lobby bar, etc. If you don't pay attention to it, then
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анастасия половникова
Level 8 Local Expert
April 30
The staff is very attentive. Cozy rooms, convenient location... additional comfort is a sauna and a small swimming pool
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Ирина L
Level 14 Local Expert
May 23, 2023
Замечательная гостиница. Соответствует заявленным звёздам. Большие, комфортные номера с удобной кроватью, чайными и ванными принадлежностями. Все чисто, уборка каждый день. Окна нашеготномера выходили на бульвар, но шум машин совсем не беспокоил. Завтраки вкусные и достаточно разнообразные. Персонал вежливый и доброжелательный. Добавляет плюсов расположение гостиницы, на бульваре рядом с замечательной парковой зоной и историческими достопримечательностями. При выборе гостиницы в Самарканде рекомендуем. Сами обязательно остановились бы здесь в следующее посещение Узбекистана.
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ПроБагги
Level 23 Local Expert
May 6
They are trying very hard. But.... The toilets are wobbly. So that they do not fall, they put stops under them))). There are rooms that have a window only to the corridor. Do not open to ventilate, nor can the curtains be opened. There is a supply ventilation, but the control system does not work normally.
Breakfasts are fine. The rooms are large. It's all clear. The staff is good-natured and friendly.
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Светлана
Level 6 Local Expert
March 21
The hotel is great. The pool is very warm, the sauna and hammam are super. Everything is included in the price. 4* exclusively for the cramped bathroom in the room, while the room itself is huge. If there is a pool and bathrobes in the room, there are only two uncomfortable hooks in the bathroom, there is nowhere to dry things at all, and the bathtub is leaking, a puddle on the floor. If it wasn't for that, it would be 5*. The breakfasts are excellent.
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Снежанна Н.
Level 4 Local Expert
January 15
A super hotel! The staff is very polite and helpful! Everything in the hotel is expensive and rich☺ We were pleased with the pool and Jacuzzi. The sauna and hammam are hot and clean. The breakfasts are not bad either, but if you stay late, the food will not be hot.
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Мария Михайлина
Level 7 Local Expert
January 3
The most comfortable and pleasant hotel, super polite and contact staff, settled in ahead of time, helped as quickly as possible at any request. I liked the hammam, we went for 2 days in a row.I will definitely come back here again 🫶🏼
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Дмитрий Юрченко
Level 18 Local Expert
May 10, 2023
Отличный отель, новый, чистый. По стилю -классика. Большие номера, соответствуют звездности. Отзывчивый персонал. Завтрак разнообразный, все было вкусно. Удобное расположение. Есть достопримечательности в шаговой доступности: Регистан, Медресе Тилля-Коримавзолей Гур- Эмир, Рухабад,
konstantin k.
Level 6 Local Expert
March 29
the hotel is excellent and the staff is helpful. he responds to all requests instantly.I noticed a minus only for the spa, it does not always work, it is turned on when you come there and the hammam heats up quickly, but the Finnish sauna does not. And it has not risen above 72 degrees in the long time that we have been there. but I was satisfied with the hotel itself.
Мне очень отель понравился. Все идеально чисто, уютно, комфортно. Сауна, Хамам, Бассейн, Завтрак,Сам Номер, Подушки, Постельное белье - приятно впечатлена. С улыбкой встречают и провожают. Благодарю Вас за отдых. Рекомендую. Расположение очень удобное.
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Ирина Кайкова
Level 8 Local Expert
March 20
A new, beautiful, clean hotel. Good location. Comfortable beds, friendly staff, sauna and swimming pool. We had a great time
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Лидия
Level 5 Local Expert
January 10, 2023
Все очень - очень понравилось ! Недостатков нет . Отдыхали в новогодние праздники со 2 по 6 , все супер . Большой номер , уборка каждый день , отличные завтраки . А самое главное - душевный , отзывчивый персонал ! Большое спасибо за хороший отдых . От всей души желаем Отелю успешно справиться с наступившими холодами . С сердечным приветом из Москвы )).
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Мария Исаченкова
Level 11 Local Expert
March 24
The location is amazing.
The hotel is new, beautiful and clean
Nice spa
The staff is polite and friendly
Cool
I recommend
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Павел Буров
Level 7 Local Expert
March 26, 2023
Новый отель. Сервис - очень хорошо. Гибкий подход к бронированию без формализма.
Звукоизоляция не удалась. Оформление номеров весьма оригинально: ночники на уровне головы высокого человека и в метре - полутора от кровати (как и выключатели с розетками). Санузел тесноват, а гидрозатвор стока в полу неидеален.
В подвале есть бассейн и spa, но не пробовали, а площадь не позволяет расчитывать на что-то особенное. Завтраки тоже не пробовали - напротив парк с Согдианой.
В моменте - лучшее на бульваре, не считая movenpick, который, всё-таки, из другой ценовой категории.
Искандер
Level 8 Local Expert
September 3
The hotel is super, and especially the hammam, the staff is at the highest level, very friendly and hospitable.
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Тарият Капиева
Level 5 Local Expert
September 9
The best impressions of your stay in Samarkand! A wonderful hotel, the Continental.Ce rice is at a high level! FORTUNATELY, I GIVE IT TO YOU!
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Ирина Кудрявцева
Level 3 Local Expert
January 4
Very convenient location, right in the city center. The staff is very friendly and attentive. Cleanliness and order. Cozy rooms. The breakfasts are wonderful.
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Алексей Ильенок
Level 6 Local Expert
April 7
A great new hotel in the center of Samarkand. Friendly staff, clean rooms.
Of the cons: there is no restaurant yet and the rooms are soundproof.
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Ал И
Level 18 Local Expert
December 26, 2022
Гостиница построена к саммиту ШОС, т е функционирует с осени 2022г. Все новое, но местами немного недоделанное. Отличные по площади и дизайну номера - пустоваты. Например, отсутствие вешалки и какой-нибудь тапочницы при входе объяснить сложно. Так же неудобно отсутствие ресторана и лобби - место под них есть - на посл этаже, но пока ничего из этого не работает.
А так - расположение хорошее, номера просторные, завтраки нормальные.
P.S.: на завтраках не стесняйтесь обращаться к официанту - и кофе сварят и яичницу пожарят и блинчики разогреют)
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Елена Ряскина
Level 9 Local Expert
April 4
Nice, new hotel. Convenient location, many places can be reached on foot. The breakfast is delicious. Everything is clear ☺️
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Геннадий Поленов
Level 11 Local Expert
April 15, 2023
Ставлю 4 за многие мелочи, которые создают уют. Вначале о хорошем. Отель новый, ещё сохраняется запах новой мебели. Отличная кровать. Телевизор с выходом в интернет. Большая площадь номера, огромный шкаф. Унитаз-биде, очень удобно. Завтрак приличный. Из недостатков. Нет зеркала на входе, жена сказала что ей это важно, нет подставки для чемодана. Номер пустоват, можно было добавить кресло с торшером. Из мелочей- мало вешалок в шкафу, нет щетки для одежды и для обуви, нет лопатки для обуви, мало розеток,
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Владимир Л
Level 10 Local Expert
April 8, 2023
С претенщией на роскошь. Ресторан-только для завтраков. Номера просторные, а санузел тесноват. Явно не хватает мебели в номерах. Одноразовые зубные щетки и принадлежности для бритья ну очень низкого качества-использовать по назначению невозможнр. В нашем номере болтался кронштейн для крепления душевой лейки, не было одежной щетки и рожка для обуви, подставки для чемодана, один стул на двоих. Мелочи, котрые портят впечатление. Персонал доброжелательный
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Татьяна Борисова
Level 8 Local Expert
April 28
A magnificent hotel . All locations are within walking distance. I recommend it!!!
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Любовь Титаренко
Level 10 Local Expert
February 8
Nice hotel. The rooms are spacious. Kettle, refrigerator. Cleaning every day. A decent breakfast. The hotel has a spa, do not forget to bring swimsuits
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маша л
Level 6 Local Expert
February 27
A good hotel. But I give 3 stars, not 5, because after check-out we were denied access to the spa for only 1 hour. They offered to pay. In other hotels, you can use the hotel's services after check-out for free. Don't be so greedy