I came to the store for a specific Bioderma cream. I asked for help from a consultant to find out where the brand stands. I saw that I didn't have what I needed. I thanked her and wanted to leave, but the female consultant was very intrusive: she offered uryazh, aven. I say I need a specific one, she doesn't care. I had to wave it off and leave, because there was no time to listen out of politeness. Maybe they wanted to help me, but..If I say I don't need to...why?
See original · Русский
Show business's response
Наталья Суша
Level 6 Local Expert
January 11, 2023
Poor service. My sister and I went to the store for a long time, but no one came up to us, although there was one customer in the store, and we, and three sales CONSULTANTS who were doing their own business. After our indignation, the seller did not even immediately come up to us, saying we have a re-accounting, but the store is open and there is no sign " closed or " re-accounting ". We chose a set with toilet water +...+... , not cheap. At the checkout, this sales girl was reminded about a 20% discount on her birthday, and asked about the gifts of samples that I have been receiving in KRAVT stores for 10 years using my discount card. But not this time!!! The seller said that we do not give samples with kits. I said that they always gave it in all stores. To which she replied that there were different managers in the stores and they had a TERRIBLE manager who forbade them to give samples to customers who buy kits. After such a service, I don't want to go to this store anymore. MANAGERS CHOOSE THE BEST PERSON. OTHERWISE, THEY NOT ONLY RESPOND RUDELY TO CUSTOMERS, BUT THEY DON'T REALLY SPEAK ABOUT YOU EITHER)
See original · Русский
1
Show business's response
Елена Ш.
Level 2 Local Expert
February 2, 2022
02.02.2022 I came to buy perfume.I turned to the sales consultant for help.Unfortunately, I didn't pay attention to the name)The guy helped with the choice, paid due attention.We picked up exactly what we wanted.Thank you very much!!! Very nice staff!It's nice to visit you!I was also pleasantly surprised that there is a 20% discount for card holders two weeks before and after the Birthday) Now only for you!
See original
2
Show business's response
Екатерина П.
Level 21 Local Expert
August 18, 2022
A large selection of all kinds of cosmetics. Different consultants came up several times and offered their help.
See original
1
Show business's response
Виктор
Level 7 Local Expert
April 29, 2023
A 20 percent discount on others, a good assortment