Cross Keys Pub
Business hours
Closes in 21 min
Directions
Pushkinskaya
224 m
Malaya Dmitrovka Street
49 m
Information verified by owner
Customer traffic and business hours
05:00Usually not very busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
907 reviews
June 3, 2024
We went yesterday, we sat outside and ordered beers. Were waiting and waiting.. After about 10 minutes I went inside and politely asked about our beers... the waiter barely looked at me saying "ok".. the place was absolutely empty which made things even stranger... Came back outside, and waited again, in the end she came.. and I said: "Well, where are our beers"? she answered: "Sorry which beers have you ordered?" She'd forgotten!! Are you kidding??!!.. There was a manager right there, sat outside, I complained and told him about it, how is it possible, we were the only clients in the pub and still couldn't be served??!.. And what did he do? Just nothing, showing absolute indifference, didn't even say a single word. We obviously ran away and went to the bar next door where they had better and cheaper beer.
If they at least had apologised and tried to adjust the situation ok, we probably would have stayed but nothing.. The ABC of service, really, unbelievable... So, they obviously lost the only 4 clients they had last night. Elementary.
3
April 26, 2024
Probably the best pub in Moscow. The staff is incredibly attentive and friendly.
1
January 5
Классное место! Очень атмосферно! Классический уютный английский паб. Нашли здесь любимое пиво, и моё, и мужа. Кухня на высоком уровне, обслуживание тоже. Официант Дарья - очень приятная, доброжелательная и просто профессионал в своём деле. Когда будем в следующий раз в Москве, обязательно зайдём в этот замечательный паб. Рекомендую
1