Del Papa
275 reviews
June 29
The best I've ever had.
July 4
Positive:
1) Excellent quality of some dishes. I really liked the salad with burata cheese and filet mignon steak (a great combination with gorgonzola cheese sauce)
2) Very polite staff, everything is at the highest level
3) the atmosphere in the hall is pleasant and inviting
In general, it leaves a good impression. Of the dishes I ordered, I liked pepperoni pizza the least, in my opinion, it did not reach the level of a perfectly cooked filet mignon steak, in which the combinations of flavors are optimally selected. Also, I would like to note that all the drinks I ordered (lemonades, teas) were just normal, without enthusiasm.
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March 18
An Italian place that I would not recommend
I'll start with the pros. The establishment has them.
1) Kitchen
There are zero problems with the kitchen. A good choice. Plus it's very tasty.
2) Interior
Del Papa is beautiful and cozy.
3) Location
The establishment is located right in the center.
But all these advantages are negated (for me personally) by poor service.
We have been to Del Papa 3 times. And all 3 times we faced poor service.
One day we waited for 15 minutes for the dirty dishes to be taken away from us. I could have ignored it if the place had a full house. But when 3 waitress girls just stand and chat about something of their own and don't even look at the customers... no.
I would give it 4 stars. But the service really leaves much to be desired.
If you solve this problem, the institution will be top
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3
1
January 29
Excellent cuisine in the traditions of Italy. Since I have been to both Northern and Southern Italy, there is something to compare it with. Everything is delicious, harmonious, rich.
But, there is one big but - it's coffee. The coffee is not Italian and it spoils the whole picture. Considering that there are a significant number of Italian coffee brands on the market, it would be good to choose one of them. Now the coffee is frankly bad - sour, rather in the tradition of Austria/Ukraine/USA, but this is not what you expect from an Italian restaurant.
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3
November 15
Great atmosphere.nice waiters..The food is amazing.delicious and satisfying.. Thanks to the chefs.. I would like to say a special thank you to all the staff.. clean and cozy.
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December 15
A delicious salad from the special menu, we ordered another pizza with turkey pastrami, mixed up the pizza, but then immediately replaced it, the service is excellent, the restaurant has a very cozy and New Year's atmosphere. Playlist 10/10
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October 12
A wonderful authentic restaurant with an understandable cuisine, pleasant interior and qualified staff. The best restaurant in the area.
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November 24
Del Papa, this is one of the restaurants where my children and I love to go, and if the children love it, then they cook flawlessly! This is the only place where I can get high and eat pasta al dente!
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July 20
Delicious, cool atmosphere, good staff, but very high prices, you can pay 5-7 thousand for coffee with a bun:(
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1
August 10
The feeling that you will get into the atmosphere of Italy
is really!!
You cook pasta and desserts very tasty!
I love you!!!!
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December 17
A good cafe!There are references to the audience of the opera house!It's good to go to a cozy place once again!
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June 15
we were given disgusting pastes, we asked them to fix them,
They apologized to us and said they would remove it from the account.
as a result, the bill with pastes was taken out.
they said that WE did not understand it correctly, we ate
the pasta, what's the joke?
Your tables put a puff on my new trousers, the admin said it was OK, antique tables. we treated teramis, "we don't want you to be sad." Teramisu is delicious.
it's nice that your tables put a puff on my new trousers, the admin said it was OK, antique tables. we treated teramis, "we don't want you to be sad." Teramisu is delicious. It's nice to be treated.
but I would like to fully pay for going to a restaurant, and not try to fix my food for the whole meal, wait for your plates to be taken away and returned, feel awkward from all this and SPOIL my PANTS
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1
August 27
Delicious food and fast service. You can perfectly sit on the outdoor veranda in the evening.
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November 4
A favorite place for a family dinner. Always fresh food and the most delicious pizza!
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September 26
We wanted to eat pasta there, but we didn't really like it. You could add garlic there. A tea with ginger and honey is very tasty👍
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1
June 7
I have been a regular visitor for more than 10 years,the kitchen and food have a special form of approach to each client individually,the business card is an Italian flatbread,thank you very much
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3
September 4
we have been here many times — every time there is a delicious, varied Italian menu.
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1
October 27
Cozy cafe, delicious food, good selection of drinks, excellent service
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January 5
The service was good, attentive waiter, courteous hostesses. According to the food, pasta carbonara was upset by both the taste and the serving, guanchale is not finely chopped and fried to a crisp, but whole plates. The promise of pasta al dente was not kept from the word at all. The pizza is delicious, but too spicy with a jalapeno base. Overall, a pleasant place. The Greek was good
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3
May 25
It is very tasty, the dishes are brought hot, the staff is very polite. When ordering, they asked if the children have any food intolerance or allergies. Which is very important. The kids liked it, we'll come back for the weekend again.
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May 4
Great place! The breakfasts are hearty, the coffee is hot, the beer is cold and everything is delicious! We had breakfast every morning only here .Recommendation 🫶🏻
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1
July 31, 2023
OK, I'm ready to tell my impressions of the visit:
1. It is not much cooler indoors than outdoors.
2. Be prepared that by sitting on a chair on the street you will find yourself in a puddle from the irrigation system, and the waiter offering this particular table did not warn about the possible risks of wetting your pants. But when we started to get nervous, she kind of came to her senses and offered to move to the next table. Yes... The chairs were drier there, but dripping from the top.
3. I chose fish soup, the waitress tried to inform me for a very long time and not very clearly that it was very spicy. And that in fact: absolutely not a spicy soup.
4. The waitress was constantly trying to grab the plate, even though we hadn't finished everything yet.
To sum up: with such a price tag, there is a complete discrepancy in the level of service.
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1
August 15
Excellent cafe, very pleasant atmosphere, good coffee
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March 4
One of my favorite Italian restaurants. The atmosphere, the service, the food are all solid 4! Delicious, cozy, warm 🥰
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November 26
A heartfelt family Italian cafe in the historical center of the city
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February 9
Delicious as always. Alfred is the most delicious wherever we try, both in our city and abroad. Thank you for keeping the brand. Desserts are great too. The service is excellent.
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April 30, 2023
A very pleasant place for a family lunch. There were four adults and a child of just over a year old among us. Everyone was satisfied, the child was provided with a high chair and a porridge. A small disadvantage is the waiting for the order. We thought it would be faster.
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March 11, 2023
A great restaurant, with an Italian atmosphere. On 10 out of 10: buratta with pesto and the sweetest tomatoes (I'm trying to find at least some similar tomatoes in the city - so far I can't), salad with veal is quite bright and whole - excellent, pepperoni pizza is absolutely Italian, with the right tomato base, excellent dough. The rustic soup is crazy - on beef ribs, but it is absolutely not greasy, there is a lot of meat in the portion. Of the small disappointments - pasta with truffle - champignons are more audible and pasta, although homemade, is rough. In general, it's my own fault - I took pasta with white sauce in vain-in general, it's not my option :) therefore, I do not withdraw points for this. The espresso was great. Tiramisu is served directly from the tray. Just like I do at home! Bomb) A good wine list, Italian draft beer, a large selection of non-alcoholic drinks. For comparison, we were in the advertised cheese factory-restaurant Parmigiano- neither soups, nor, moreover, pizza can be compared to anything, despite the fact that the price tag here is democratic in comparison with Parmigiano. You have to be prepared that in order to sit at a table on the street you will have to wait, tables on the street are not booked. The food is not served quickly either. But it's worth it. The service is polite and attentive. Thank you, we got high and we will definitely come back many times :) P.S. Homemade limoncello as a pleasant compliment - the digestif is really delicious.
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April 11
They often visited, now much less often, on occasion. Prices have increased significantly, portions have decreased, and the assortment is not rich. The location of the establishment is good
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3
August 22
Only the advantages. Everything is delicious.The service and staff are all at the highest level!
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August 7
They carried the order for a very long time, in order to accept the order they did not come, we had to look for waiters, the service was terrible
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August 14, 2023
Very tasty! For 9 years now, upon arrival in the city, we have been eating only here) the staff is at the highest level! There is a children's menu, the choice of dishes is very good. Don 't lower the bar 🙏🏻
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2
January 29, 2022
A good place to eat quickly and deliciously, a choice for the whole family, both for children and adults. Clean, cozy, friendly. They cook quickly, there is a good view from the windows, in summer there is a summer terrace. I especially recommend good desserts to panakota (although I liked her previous recipe better) a large selection of drinks. Minus- this is not a meat restaurant (do not order mutton!) They don't know how to cook it…
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November 3
It is convenient that in the old center, however, the cost and quality expect the best
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November 8, 2022
Mm, this is a top!
I love Italian food and everything related to Italy.
The entourage in the establishment is interesting.
The food is delicious. Curiously, not even all Italian establishments in Moscow can cook like this.
2 pastas, eggplant, pizza. All this came out at 20,601 tenge (about 3,000 rubles).
I liked it!
I'll be happy to come back!
Be prepared for a short wait (20-30 minutes), the place may be sold out. Tables are not booked in advance.
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3
October 27
A great place to visit , especially with children 👌✅
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1
November 19, 2023
Delicious Neopolitan pizza, there is a children's menu, children like it... The variety of other dishes is not so great, but the service is usually good.
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January 24
Excellent staff, top-level food. The style of the exterior and interior decoration is consistent with Italian cuisine.
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August 2, 2023
Pleasant staff, delicious pasta and delicious lemonade. Vintage atmosphere, it was very cool. When the pasta was brought to me, we could say they staged a "mini-show".
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1
February 2
It's a cool restaurant, atmospheric, the pasta is delicious! We visited it more than once. If we are in Almaty and you want pasta, then only delpapa))
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January 13, 2023
The service is excellent, the menu is decent, according to my Italian friend the spaghetti is not too good, but the pizza is decent. There was a stone in my dessert (semifredo), but the manager decided everything correctly, replaced this dessert, excluded it from the bill, apologized, for this I remove only one asterisk. In general, I recommend it (except for semifredo, this dessert is not too authentic without a stone).
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July 20
The cuisine is very tasty, the service is also excellent
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August 30, 2023
The place is popular, with a good interior and helpful staff. When we were with the team for the last time, we did not like the serving of cheeses with wine, everything seemed to be cherished and boo, the slicing looked shabby.
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March 24
Delicious food, good service, friendly staff. I want to be there again and again …
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1
February 15, 2023
We had lunch at this restaurant in early December, when we came to Almaty with my husband on business. We were pleasantly surprised! Little Italy ❤️ cute interior, white tablecloths, delicious dishes and lots of parmesan! I would like to mention the excellent service separately! The friendly staff of the restaurant is very polite and attentive.
Highly recommend it!
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1
1
October 20
I like this restaurant! I am happy to visit it.
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November 25
Very cozy veranda, no complaints about the kitchen
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January 2, 2023
A wonderful New Year's Eve with delicious food and good wine :).
It was ruined!
When paying for the order, I was asked to use the application, where I saw the final price different from the price in the menu.
I wrote to the support service asking them to pay attention to the different prices (assuming that the menu is not relevant).
It happens that way.
But no, everything is more elegant.
I explained what was going on for a long time and tediously in the application, they promised me feedback.
I was hoping to hear it from the customer service manager (service manager).
But no, the receptionist contacted me, offering to throw 200 tenge into the caspi, and apparently closed the conflict.
I was extremely outraged by this.
My steps were not taken for that.
Result:
Spoiled mood, 40 minutes spent on proving the topic of the question (apparently 200 tenge).
My favorite restaurant failed me this time.
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3
March 28
It is delicious, cozy and friendly. I definitely recommend it to all my friends!
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2
September 2, 2023
The atmosphere is pleasant, everything is beautiful and the waiters are polite. Very tasty ice cream! And, in general, I liked everything!
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