Detskaya poliklinika
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Univiermah
249 m
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80 reviews
December 13, 2024
There are no questions for the staff, but the recording system itself is not much improved! It is almost impossible to order coupons online... And in the queue to the pediatrician, as a result, there are those who have coupons, and those who are on a first-come, first-served basis. Doctors have a load, people with coupons stand for an hour and go into the office far beyond their time. They would not take a first-come, first-served basis at all, and online coupons would be added, which reduces the time for receiving patients and, accordingly, everyone would have time to come in on their own time. The system for passing the commission to schools and kindergartens has not been finalized. If you came to schedule doctors for the commission not according to the time of your site (and it often happens because of work schedules and parents' employment), then you will simply be asked at the registry. Although it would be possible to send to the pre-medical office for this particular case. This is logical. Parents come without children, just to describe which doctors need to be examined for the commission. And if a person has already come, stood in line at the registry, then why not give him directions for tests, etc.?
Often, those who only need to sign up for a certificate are in line to see a therapist. I understand the lack of staff, but if possible, this could also be done in a separate area, an office, for example, or - all by coupons!
Doctors and staff are professionals in their field, but the workload due to the live queue is enormous! With a good IT specialist registrar, it was possible to add coupons daily so that people would confirm the entry-make a newsletter and only upon confirmation- go to the reception. The idea of an online recording is good, but terribly unfinished. Both parents and doctors suffer from this.
See original · Русский
October 8, 2024
I want to write a lot, but hardly anyone from the management will read the review and think about what would change something. They don't have enough personnel, they made a ticket queue, but they couldn't get a ticket. You can't get to a cardiologist, ophthalmologist, otorhinolaryngologist, neurologist, surgeon, orthopedist. And my favorite place is the reception desk. Guys, you work with people, learn how to talk, otherwise you get the feeling that you were taken on farms and put to people, a terrible attitude. Even calling the manager doesn't help.
See original · Русский
3
1
October 17, 2023
For two years of treatment, on the positive side, I want to note the politeness and goodwill of the girls at the reception, it is always nice to communicate and will prompt and go to a meeting if you ask well.
I really liked the attitude to the work of the pediatrician Petukhova, a good doctor and specialist.
BUT this whole review is about how the doctor Shapik is careless about his duties. Prescribes medications to a small child with a temperature of 38.5, without even conducting an examination and sends him home (initial admission). When you ask to listen to the lungs, he sighs and just does an examination with his hands.
I thought that this fact, the human factor. But it turned out that two more friends had a similar situation. The question is, why engage in such a wonderful profession, if the process of examining children is so disgusting? How many pneumonias can be undetected after such a reception?
See original · Русский
3