Good afternoon. I signed up at this salon for a highlighting procedure. My choice fell on the California highlights. The master looked at the photo, discussed with me what result I would like and started working. As a person who is not a hairdresser and only roughly understands how highlighting is done, I fully trusted the master. And only when we were already washing off the clarifier, the master bothered to inform me that she had decided to make me a complex staining, because such a result, as I showed in the photo, can only be achieved in this way. The price list indicates that highlighting costs from 60p. Complex coloring - from 180p.
I have a few questions.:
1. Why was I not immediately warned that the cost would increase by 3 times (and in fact by all 4).
2. Why did the master not inform me before the procedure that we would do something completely different from what I signed up for.
3. I found out the final cost (282p) at the very end. And what if I didn't have that amount with me?
I understand everything. Perhaps, indeed, the result that was in the photo could only be achieved with the help of complex coloring. Well, they would have reported it right away and offered an alternative. And they didn't start doing something for themselves.
I really hope that I will receive at least some kind of response from the salon administration, otherwise I will be forced to act differently.
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Полина Грекова
Level 6 Local Expert
July 5, 2023
I paid 60 rubles for the curls.
I showed the master the photo, which curls I want, - the master nodded her head affirmatively. And several times I focused on what I wanted, because I was extremely afraid to come home and wash my hair before my graduation.
I got curls like a first-grader on a school ruler, and they didn't look well-groomed at all. The hairstyle did not hold at all and by the end of the evening was already half alive. Although the master said that she would hold on for a few days.
In general, I could make the same curls for myself for free.
I was surprised that the salon set itself a price on a par with the cool studios.
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Виталий Тур.
Level 10 Local Expert
September 11, 2024
Excellent 25p haircut for men on 09/10/2024 . By appointment mostly.
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Sonnige
Level 4 Local Expert
May 29, 2023
I signed up for gel removal and nail treatment, as a result I got a sawn nail plate, a different nail shape and even a cut in addition. After the salon, I was in a hurry for urgent work, so I did not immediately pay attention to this "beauty" that master Olga gave me. The nail plate got very sick, I wrote on Instagram and attached a photo, they didn't answer me. Therefore, a couple of hours later I returned to the salon and showed my nails to the studio administrators in person, to which they replied: everything is fine with you, it's your nails that are so crooked and thin, apply a strengthening varnish and everything will be fine. We don't understand what your complaints are! In general, spoiled nails, spoiled mood, money thrown away, and even made a fool of me! Disgusting master and studio administrators! Take care of your nerves and nails, do not go to this WILD salon! Of course, I'm attaching a photo, judge for yourself if this is a normal manicure))
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АЛЕСЯ БОГДАНОВИЧ
Level 4 Local Expert
December 7, 2022
THE HORROR! I DO NOT RECOMMEND IT! I came to this place absolutely by accident - I urgently needed a manicure. The table is completely unsanitary, the table is dirty, not cleaned after the previous client, and also covered in hair. The master didn't even bother to brush away the whole nightmare! The instrument has not been sterilized! The master herself treated the cuticle badly and painfully and dissuaded me from doing the coating, of course, after what I saw, I was not going to do it, but it alerted me. After such salons and such masters, you don't want anything anymore. I believe that nowadays there should be no such "salons" in our country
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Мария Зинченко
Level 4 Local Expert
March 29, 2024
My favorite place, it has a homely atmosphere. Thank you 🌹
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Раиса Наумович
Level 6 Local Expert
February 26, 2022
7 hours and 313 BYN were spent to do a complex coloring in the salon and get the result in the photo. AND THAT'S NOT ALL!!!!
The master replied to all this that she still needed to take another dye, this one did not fit. It feels like they're experimenting on me. I was told to wash at home with a shade shampoo and everything will pass. But the shade shampoo did not help, so I had to go to the salon again, since I did not get the result, for which I paid with money and time. The master offered to fix everything. I came to the salon and lost another 3 hours, but the desired result was not obtained. The master asks you to come a third time. In addition, after the second visit, they stained my new shirt with paint. The shirt wouldn't come off.
When I came to the administrator with this question, she grinned and said that I had moved the wrong way, so they got dirty, and my coloring did not work out very well, because my hair is like that. They refused to give me the number of the head of the salon.
What I got as a result of visiting the salon:
1. Bad hair coloring
2. More than 10 hours were spent (I went there twice, but I also need to go a third time)
3. The cost of shade shampoo
4. The new shirt is ruined
5. Money spent (313p)
6. And of course the harm to the hair due to frequent coloring / tinting
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Иоланта Э.
Level 4 Local Expert
December 6, 2022
A good salon, I did permanent eyebrow makeup, I was satisfied! They made a very beautiful shape and the color that I asked for, I recommend
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Александр
Level 11 Local Expert
June 18, 2022
I like it! I've been getting my hair cut for over a year now and I'm absolutely happy with the result. Haircut and head massage at a height! I would like to mention Olga the hairdresser separately 🔥
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Виктория Свистунова
Level 3 Local Expert
April 11, 2022
I do not recommend coloring in this place. The request was to make a basal highlighting, as a result, the master independently decided to lighten the hair along the entire length and as a result burned the hair. To hide the yellowness on the roots, I tinted my hair with a persistent dye.
I got purple, damaged hair in length and pale yellow roots.
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Виктория
Level 11 Local Expert
March 26, 2023
A good beauty salon. Olga is a manicure master, the best master. I only go there to see her :)
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Роман Ш.
Level 2 Local Expert
August 7, 2021
For the first time in many years of visiting this barbershop, I was faced with the fact that the master does not know how to cut completely. I managed to stop almost in time and asked to call someone more experienced, and the second master more or less corrected the situation, for which I thank her very much! The moral is this: if you keep the price tag several times more expensive, then cut it at the level. And if you take a barber from a barbershop for 5 rubles, then the price tag should be appropriate and at least you need to warn and cut it under the supervision of an experienced master.
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Юлия Дейнеко
Level 2 Local Expert
April 11, 2022
This is the situation where if you want to do well, then do it yourself. The request was a simple straight square, but an outdated elongated one was made. They cut it crookedly, and I had to trim it myself at home. I don't recommend it
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Татьяна Рохманько
Level 8 Local Expert
December 25, 2021
I really like the salon.The atmosphere is friendly.Professionals work.
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Dmitro Zanc
Level 11 Local Expert
September 23, 2021
Good staff, high-quality work, at reasonable prices
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юрик_11
Level 16 Local Expert
February 12, 2020
The prices in this institution are sooo high...if you need to put beauty on your head, it's better to go to the hairdresser's across the street - there are more craftsmen there, and the prices are much more pleasant.
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Катерина
Level 14 Local Expert
July 8, 2020
I really like the place! I only come here because of Master Elena Shabala! He is really a professional in his field.
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Влад Поляков
Level 10 Local Expert
August 2, 2020
I really liked the range and quality of the services offered!