Dilijan Park Resort & Villas
Directions
20 reviews
May 28
Disappointing stay – poor maintenance and no assistance
The surrounding nature is truly beautiful, but the hotel itself left us very disappointed. The entire facility is old and poorly maintained:
• Many bathroom fixtures didn’t work – some taps didn’t provide water at all.
• Water from the second floor started leaking into the lower level.
• Part of the flooring was literally held together with duct tape, which felt both unsafe and unprofessional.
Around 10:10 PM, water started leaking from the ceiling downstairs. I called the reception to report it. The staff member said they were not aware of any current issues, even though the ceiling had clear water damage marks, suggesting this had happened before.
When I asked for someone to come and clean the mess, the receptionist told me there were no staff members available at that hour and that nothing could be done.
While the location is lovely, I wouldn’t recommend staying in a place where clear issues are met with no support or resolution.
May 27, 2023
A great hotel with excellent service! Located in the mountains, fresh air, beautiful villas. Beautiful territory with a Playground, Parking. The girls at the reception are very responsive and polite. I liked it so much that I returned there for the second time) and if we visit Armenia again, we will definitely stay there!
See original · Русский
1
September 6, 2024
Great place! You rest your soul there. Stunning mountain views, a cozy and peaceful place. The bungalows are comfortable, the breakfasts are good.
See original · Русский