We stayed at this hotel for 5 days, and the impressions were the most wonderful! The room was cozy, simple, with a view of Bayterek. It is clear that the hotel is not young, but this gives it its charm. The breakfasts were included - a very varied buffet, my family was satisfied. There is a currency exchange at the entrance, which I find very convenient.
Separately, I would like to mention the Maryam administrator — a true professional in his field! She was incredibly friendly, helpful and always ready to help. Thanks to her attention and care, all issues were resolved instantly (SIM card, travel documents, delivery, etc.), I felt like a welcome guest.
Overall, the atmosphere in the hotel is calm and relaxing. For your first visit to the capital of Kazakhstan, I recommend it! The hotel is within walking distance of many attractions.