It was the first and last time I went into this store and bought something there. I came for the foundation, the cream I needed was at a 35% discount, I asked the seller if it was valid, received a positive response, I would have taken it regardless of the discount, but it was nice. As a bonus at the checkout, I was offered to take a special hand cream with a 45% discount. I take everything in a good mood, they clarify the availability of a bonus card, of course I do not have it, after which they count the goods at full price without warning. I pay and realize that the amount exceeds the stated amount. The seller not only did not warn about this, did not offer to get a card, but also sniffed a "promotional" cream at full cost, deceiving me. My mother was next to me, she has a bonus card, When I offered to solve the issue, punch a check for her, or get me a card and try these creams, they refused me, although they had no right to refuse! I can legally return the product, but I was refused this. It's not that I overpaid, but the arrogance and incompetence of the sellers who violate the law and my rights as a consumer.
See original · Русский
Show business's response
Анна S
Level 8 Local Expert
May 18, 2024
Wonderful and responsive sales consultants. There is a fairly large selection of care cosmetics for hair, body, and face. There are pleasant bonuses from the store in the form of samples of creams or masks
See original · Русский
2
Show business's response
Галина Сацута
Level 12 Local Expert
December 1, 2024
Excellent assortment- for every budget, attentive staff