Good afternoon, after reviewing all the reviews and starting from them, I decided to record my cat for sterilization, according to the reviews of the others, the clinic is good, but the doctor Artem Alexandrovich is not very good at his job at all.
The following situation occurred, I called the clinic's phone number, initially a pleasant female voice greeted me on the phone, the girl was polite and pleasant in communication, explained and prompted everything, recorded us, but at the end of the conversation I asked the following question "who will operate on my cat" to which the girl replied that my cat would operate The animal will be the head physician Artyom Alexandrovich.I refused, because according to reviews, I cannot entrust my cat to this doctor. Literally a minute later, they call me back from the clinic's number, I pick up the phone and the voice is already male, and they tell me that my recording has been canceled, I asked to name the reason for canceling the recording and who canceled it, to which the man replied that "Artem Alexandrovich canceled your recording"
Honestly, I did not expect such behavior, not just of course, excuse me for my directness, but this is not a joke, not a kindergarten!!!
As I understood that an adult, the head physician was offended by my refusal of his work.
I think it's stupid, incompetent on his part!
In connection with this whole situation, I concluded that I would never contact this clinic again!
See original · Русский
3
1
Ольга
Level 2 Local Expert
February 15
There are no advantages in the vet clinic Dr. AI in Donetsk. Pets are treated as a way of earning money and no more. And it's very rude to the owners. Our puppy was examined for seven months and actively treated with antibiotics for various diseases that did NOT exist. They paid a lot of money for examinations and consultations and noticed us. And when we came to pick up the biochemistry result, Artyom ignored me for 40 minutes. And he also shouted in a rude tone that he had patients. Although it took 2 minutes to give the result. An important point is that the results of the analyses are uninformative. BE CAREFUL! This can save your pet's life. Due to an incorrect diagnosis made by Artyom in early childhood, the animal is now on medication for life. A biochemical analysis performed at Dr. Ai's veterinary clinic showed that all indicators are normal. They did it in two more vet clinics. Critical deviations in the liver. ALT, AST and Bilirubin are elevated. Exceeded by 400%. WHY DO THEY CHARGE SUCH MONEY? In which basement are these tests checked? I do NOT recommend it!! Take care of your pets and don't trust THIS vet clinic! You'll be wasting your time. And in another clinic, they can save your animal. They also have a vet store, the prices are sky-high. Don't rush to buy anything there. Overpay two or three times!
See original · Русский
2
Вера Красникова
Level 2 Local Expert
February 7, 2023
Врачи от Бога. Вытащили мою кошку с того света. Взяли на срочную операцию после окончания рабочего дня. Внимательный, вежливый персонал клиники очень порадовал. И сама клиника - приятно находиться в помещении. В общем все на высшем уровне. По ценам: очень даже вменяемый прайс.
Всему мед. персоналу огромная благодарность.
2
2
Маргарита Савина
Level 3 Local Expert
July 30
Artyom Alexandrovich is a rare boor. The attitude towards animals is lousy. The disease cannot be detected. The maximum can be given an injection
See original · Русский
2
Максим Астанин
Level 3 Local Expert
October 29, 2022
Ужасная клиника, выкачка денег. Собаку угробили. У второй собаке были точно такие же симптомы ( поставили диагноз в доктор ай) обратились в другую клинику на яме. Собака выжила и чувствует себя отлично. КЛИНИКУ НА КУПРИНА НЕ РЕКОМЕНДУЮ. На яме обошлось гораздо дешевле и собака живая.
2
Егор О.
Level 2 Local Expert
October 28, 2022
Качество обслуживания испортилось. У некоторых врачей грубое обращение с животными и хамское отношение к людям . Раньше всегда там лечили своего питомца, но после последнего визита, когда нам Артем Александрович не оказал нужной помощи и даже не проконсультировал, больше туда не пойдем.
2
Елизавета Храповицкая
Level 4 Local Expert
May 13
They saved the cat ! I recommend the clinic
See original · Русский
1
2
Яна Че
Level 5 Local Expert
April 17, 2021
Хорошая клиника, квалифицированные специалисты. Особо хочу отметить Артема Александровича,самый лучший врач, самый добрый и внимательный. Все мои животные его очень любят.
2
2
юрий т.
Level 2 Local Expert
December 24, 2021
Роман Алексеевич чудесный доктор,неоднократно спасал мою кошку,низкий ему поклон,побольше бы таких людей!
1
3
Егурнов Михаил
Level 7 Local Expert
July 6, 2022
Отличная ветклиника, профессионалы своего дела!
3
Алексей
Level 6 Local Expert
October 10, 2021
Очень хорошая клиника. Очень хороший доктор Роман. Очень внимательный.
2
2
nonna kamano
Level 6 Local Expert
September 3, 2019
слишком дорого. И врачи " зажравшиеся" особенно Артем .. Николаевич (кажется). На первом месте деньги, а уже потом животные
4
1
Сергей Авдеев
Level 5 Local Expert
November 17, 2019
Всё хорошо .... просто отлично ... но нет парковки
3
2
Житель Донецка
Level 11 Local Expert
January 5, 2019
Ветеринары очень хорошие.
Профессионально обслужили.
Думали собачка не вычухается, все закончилось благополучно.
СПАСИБО.