Domino's Pizzeria is a place where I always get incredible pleasure from pizza. I am always amazed by their high-quality products, the perfect combination of ingredients and the unsurpassed taste of each dish. It's nice to note that the delivery is always fast and the pizza arrives hot as soon as I take it out of the box. The service is top-notch, the staff is polite and attentive. I often order at Domino's, and I'm always satisfied!Thank you so much for the wonderful experience and the delicious pizza.
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Анита Д.
Level 5 Local Expert
December 28, 2024
I rarely write reviews, but I couldn't get past them!
I don't even want to put one star.
Never make an online payment at this institution, but rather avoid it.
We ordered pizza on December 24, and the wait was indicated on the website (75 minutes). We agreed with this factor and made an online payment. The waiting time was more than two hours, the services did not work, the shared phone did not work, we did not receive any notifications, SMS and other things, so we decided to go ourselves to clarify the status of our order and make a refusal.
However, the pizzeria itself did not give us a clear answer on the status, except to wait another 20 minutes for them to make pizza on the spot for pickup, we refused, since the evening was already ruined and we no longer wanted pizza. They demanded a refund. And here's a more exciting attraction, do you want a refund? Wait for it! The refund is made within 14 BUSINESS DAYS!!! No one apologized, no one got into the situation, there was no compensation for lost time and frayed nerves, and they weren't even offered, they don't care about your feedback at all.
As a result, a spoiled evening, a bad mood, a hungry pastime, a very long wait for a refund, and vague consultations.
Don't want such problems? Do not contact this institution, you will be healthier.
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Алеся Забавская
Level 7 Local Expert
September 19, 2024
I was with friends . Everyone was satisfied. Great service .
Excellent staff. We completed the order very quickly . Everything was amazingly delicious.
Special thanks to the chef for the awesome delicious pizza. I will definitely come again.
I recommend it to everyone.
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Виктория А
Level 2 Local Expert
December 14, 2024
Yesterday, for my son's birthday, I ordered a set of 10 piz order 1372472.The delivery was at 19.45, the order had to be delivered to the address independence 58k11, I mistakenly specified 58k1.(The name of the institution was indicated correctly).at 19.50, the courier called me, I warned that the order needed to be delivered to Independence 58k11, the courier said that he would be there in 15 minutes.As a result, I called him back myself and found out that he had given our order to another address, to other people.Then something strange began to happen....Sometimes he said that he would bring it to me, then those people who mistakenly took my order should bring it to me...That I have to leave the kids and run to get my pizza myself....Then I called the call center to somehow help me deal with the situation, the rental time is running out, the children are waiting for pizza...The girl from the call center promised that the manager or courier would call me back....Unfortunately, neither one nor the other called me....Instead, I got a call from the people who took my order and said that somewhere in the dark I should look for them.I called the courier myself, the courier decided to change tactics ... and began to say that I had not told him any address, that if I needed it, then I should now run to look for my order.I dialed the call center again, and another girl said that another courier would bring my cold order in 10 minutes.Yes, this time the courier really brought Zack:cold pizza.Of course, I had to pick her up, because the situation was hopeless.Of course, they gave me a discount on the order.But after an hour of hassle associated with the inability to receive an order, the mood was pretty spoiled.And almost no one ate cold pizzas.In general, if you can't pick it up by pickup, then I wouldn't risk it for the holiday a second time.
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Андрей
Level 3 Local Expert
March 13
Good afternoon!
I highly recommend not using the services of Domino's Pizza Belarus (Dominospitza LLC), so as not to fall for lies, grandiloquence, as a result, nerves and spoiled mood and inviting guests.
In short, by the holiday of March 8, 25’, celebrated on 07/03, an order was placed for 10 pizzas in more than a day (03/06.25’), the day and time of delivery 07/03 12:30 was agreed.
On the day of delivery, at the specified tracking time, the order had the status "Order confirmed".
At the phone number 7717, they apologized and said that due to the traffic situation, they had to wait 15 minutes, and the courier was on the road. After the call, the track status changed to "Cooking".
At 12:50 p.m., the same operator informed us that the courier was about to arrive. The status was almost immediately changed to "Order on the way". From 13:00 to 13:15, the number 7717 and 8 044 532-77-17 were reset, or the machine reported that all operators were busy. At 1:20 p.m., the order status was changed to "Order delivered," although it was nowhere near there.
When we got through at 13:20 at 7717, we were informed that the courier was about 5 minutes away from us. When asked why this happens: you have to call for an hour, the order status is "The order has been delivered", they briefly said that the delivery is not ours, but an external courier + the situation with the influx of orders – therefore there is nothing unusual in this, wait.
As a result, the courier arrived at 14:20, during the period from 13:20 no one informed about anything, the order was refused.
The claim is as follows: outright lies and disregard for the client. If they had said right away that the order would be in 1.5-5 hours, it would have been time to resolve the issue in some other way and calmly accept the situation, postponing the celebration, compensate for the purchase, etc.
there would have been a minus rating - I would have given a minus star.
As a result, the status is "Order delivered", but there is no order ...))) Game
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Сёма Петрович
Level 11 Local Expert
October 11, 2024
Previously, this pizza was in the top of the best, but now it's exactly the opposite. The dough has become not lush and sweet as before, but somehow chewy or something. I won't say anything about the filling at all, because there is practically none, 40 rubles for almost one dough, that's what I understand business. The pizzeria probably only lives off its promotions and promo codes.
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Александр Загавалка
Level 4 Local Expert
October 14, 2024
we ordered pizza on 10/14/2024 at 19.40, we didn't get it at 21.00, when contacting technical support, they said hello after 15 minutes, of course they refused.
The courier rang at the door at 21.30
We refused, we got
the evening is spoiled, there is no mood and the child is hysterical, from the fact that there is no pizza
very much in recent years, the
courier has called at 21.30
, the time is 1.50 - super
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Ксения О.
Level 3 Local Expert
November 23, 2024
If you don't want to get poisoned and have diarrhea, don't order pizza at Dominos! They were brought from a point near Uruchya. The disgusting attitude to the situation of the call center, stories about the presumption of innocence and how, first, prove that this is because of us, through an ambulance with a conclusion. On the offer to take the pizza for examination, the refusal and again the stories about innocence. Order better elsewhere, you will be healthier!
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Матвей Чуприс
Level 3 Local Expert
December 24, 2024
Today I ordered two pizzas at dominos at 18:40. I placed and paid for the order. At 7:30 p.m., after waiting on the line for 10 minutes while the operator searched for an order, it turned out that the order would be delivered within an hour. The attitude towards the client is outraged. No time compensation was even offered. With this attitude, you will lose all customers. I do not recommend it to anyone!!!
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Acgard
Level 10 Local Expert
September 19, 2024
You probably live in London or Rome, that your pizza for 42 rubles with a side and two additives arrives as usual without additives. The question is, what will be for 15 rubles? Is it dry? Or a cake. The filling was not added for our money in any way, it felt like it was removed and ours was added and sent. Pay twice as much and get a cracker. And yes, the price of education is just, well, just a kick. Cool drinks are cheaper in restaurants.
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Михаил
Level 7 Local Expert
October 24, 2024
We ordered pizza two hours before the required time, about 3 km to the address. According to the tracker, the pizza was ready 5 minutes before delivery. The courier was half an hour late, but no one contacted to warn about it. As a result, I arrived only almost an hour later
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Alin_A
Level 6 Local Expert
March 9
Fast service, delicious pizzas and a special bonus for the excellent music in the hall
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Данцов Виктор
Level 6 Local Expert
April 28, 2024
We haven't ordered food in this place for a long time. But I had to do it recently. And we were most pleasantly surprised by the improvement in the quality of all stages. I won't write much. Service is 5, speed is 7 out of 5, taste is 5+, price is more than affordable.
Well done. You are working in the right direction. Thanks!
I have been ordering for the second time in recent years and they arrive in exactly 23 minutes.👏👏👏
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иришка п.
Level 3 Local Expert
June 9, 2024
Terrible attitude towards customers, every time some kind of jamb. Today I ordered pizza and Cola through delivery, pizza was delivered, there is no Coke! I thought, well, the human factor does not happen to anyone, I called and reported that the coke was not delivered, although it was paid for, they said it would be delivered in 30 minutes, an hour passed and nothing was brought! I called the delivery service again to contact the administrator, the administrator did not get in touch! The evening is ruined! Cola was needed to dilute another drink, respectively, nothing was drunk, the pizza was eaten without pleasure! The mood is spoiled because of someone's inattention! We won't order anything else there, and we recommend this pizza chain too!!!
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Ivan Tereshko
Level 9 Local Expert
March 8
The kid just pulled a hair out of a pizza in front of me, right out of the dough. I didn't expect it, so I didn't take it, and there's nothing to prove. But for myself, I realized that this is a shameful office with a piggish attitude towards people.
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Денис Павлов
Level 4 Local Expert
July 8, 2024
It's a pity you can't give negative ratings. My acquaintance with this company began with the fact that there were about 50 leaflets in my mailbox at once (although there is a sticker on the mailbox that you do not need to throw ads there). In their nearest institution (independence 179), the administrator commented on this only by saying that this could not be and he did not need to fool his head with stupid claims (a neat pack of leaflets from the drawer did not convince him), but he gave the book of complaints immediately. Two months later, there was still no response to the remark.
Personally, I have never set foot in such an institution.
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Настя
Level 9 Local Expert
February 3, 2023
Not a bad pizzeria, polite staff, often. The prices are average, the pizza is not bad, but there are certainly better ones. On Tuesday, a cool promotion is two pizzas for the price of one. There are also many different promotions on weekends and with a cream promo code. Bonuses are credited when downloading their application, each bonus can be used when buying pizza in monetary terms (I bought a small pizza for 2.5rubles)
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Сергей М.
Level 4 Local Expert
December 6, 2024
Ordered in 5 hours. Upon arrival, it turned out that our pizza was given for delivery, which is why we waited another 40 minutes. Horror, not service. I don't advise anyone.
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Вероника Шкленская
Level 3 Local Expert
October 19, 2024
The tables are dirty, the filling was unevenly distributed in the pizza "4 seasons", 2 pieces were without filling, 2 stars for fast service
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Kiryl Nikalayenka
Level 10 Local Expert
February 8, 2024
It's also an average pizzeria. Pizzas turn out to be quite dry, not very full in appearance.
The main advantage for me of this pizzeria are good extras in the form of sweet rolls with chocolate, chicken. If I take it, I don't take it because of the pizza, but rather something to go with it.
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Кирилл Тороп
Level 8 Local Expert
September 17, 2024
I went here with a girl, in principle, not a bad pizzeria, they cook delicious, the tables are neat, but there is little variety of pizzas and dessert, including
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Ангелина Сушицкая
Level 5 Local Expert
March 8
Well then…
One star is cool! I left a review about unsanitary conditions at the end of February and eventually came across insults from an employee: they say, what the hell, I also work in this field (as a bartender) and I know how it all works, and I know that employees do not have the right to vent their anger because of bad things. the review. Therefore, I ask the management to pay attention to this. I will write a complaint against Eliza Ozhigina (if she is your employee), as she was offended by such messages!
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Дмитрий Жур
Level 2 Local Expert
March 13
order No. 1815979, we ordered for ourselves and the child, it is impossible to eat, the pizza is dry, there is no filling at all, the dough is raw
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Валентин
Level 4 Local Expert
September 30, 2024
We drove at 1:20 , did not apologize , did not take the phone in the interval , brought an oak Just super service order number #1027311
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Ярослав Т.
Level 2 Local Expert
April 22, 2024
19.04.2024. We ordered pizza 50 times. It doesn't matter that I've been waiting for her for more than an hour. And here's the fact that I have to heat it up in the microwave afterwards...It's absurd!!!! The pizzeria from the house where it is prepared is less than 2 km away. they take one hour and 25 minutes. and bring the last one. Thank you, eat this pizza yourself. I don't want to order anymore!!!!! For the administrators, the order was from a pizzeria on Korzhenevsky Street.
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Ксения Михалевич
Level 5 Local Expert
May 7, 2024
05/07.24 time 21:00 there are dirty tables in the hall of the institution (with that all), to which you tell the cashier, and he gives you napkins and says clean up yourself, the floors are dirty, the cashier is sitting on the phone in order to perform his direct duties and look after the cleanliness in the hall, the attitude is zero.
Waiting for pizza in the hall for more than 15 minutes.
Question: where is the filling around the perimeter of the pizza, why is there no filling at the edges, where are your standards?!
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766420 Фомин
Level 13 Local Expert
January 25
A place where you can relax and eat your favorite pizza.
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Виктория Волчек
Level 6 Local Expert
December 24, 2024
We placed an order for delivery.After 2 hours, there was no pizza (
The website is not working, there was no response to the phone number(
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Виктория Зыгмантович
Level 6 Local Expert
September 11, 2024
Everything is just gorgeous! Very nice, delicious pizza. There is nothing more to write, this is the most important thing
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Аня Новикова
Level 15 Local Expert
December 11, 2024
I don't really like their pizzas, but the place is beautiful, spacious
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Влад Скороход
Level 10 Local Expert
March 11
We were unable to order an order by courier on Tuesday evening. We were advised to order a pickup. We ordered it. The website showed 15 minutes. We arrived at the restaurant in 15 minutes - and there are 37 more on the scoreboard in the restaurant!!!! Minutes. I had to cancel and go home. The service is through the roof. What's the problem with writing on the website what will be ready in 50 minutes. We would have come, no problem. But waiting for the order for another 37 minutes is already absurd.
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Олег П.
Level 4 Local Expert
August 3, 2024
I will never order there again. Ordered in the evening, delivered in 3 days!!!! an hour, cold. For anesthesia, they gave a coupon for a free small pizza, but in order to use it, you need to buy a large one first)
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Денис Фёдоров
Level 12 Local Expert
April 15, 2024
Delicious pizza, they make it fast, the staff is pleasant, there are a lot of pizzas to choose from and enough promotions
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Андрей Шарандо
Level 11 Local Expert
April 3, 2024
Not a bad pizzeria. They cook delicious and fast. And there is also a place where you can just sit in the company.
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Olga
Level 3 Local Expert
June 9, 2024
To be honest, waiting for an order to be accepted for 20 minutes is inadequate despite the fact that there was absolutely no queue. It can be seen that there are catastrophically not enough employees in the institution. The management needs to study the word service
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Kristina Karabash
Level 2 Local Expert
March 19, 2024
They work disgustingly, slowly. There is one person at the checkout and at the checkout. I waited for the strudel for 20 minutes, came to pick it up, so it turns out it's not ready yet. Everything is terribly slow, the queue is 15 minutes long, there are not enough employees. Please correct and hire the right number of employees
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Spring
Level 13 Local Expert
February 3, 2024
We often buy pizza here. They cook quickly and tasty. The staff is always attentive and polite. Prices are average in the city. I recommend it as an option for fast food.
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Анна Барышева
Level 7 Local Expert
September 14, 2024
13.09 evening . They came with the children . To the question of salty cheesecake or sweet, the answer is: how do I know. Disgusting customer service. No one sincerely apologized.
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Владимир Пушкарёв
Level 10 Local Expert
January 25
Fast, tasty, friendly.Keep it up !
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olga pavlova
Level 5 Local Expert
February 3
02/03/2025 I ordered pizza at 3:40 p.m., I've been waiting for almost two hours!!!! Are you serious??? Write an announcement on the website in large letters that you have a busy schedule. You are not the only pizzeria in the city to make such delivery sacrifices.
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Ihar
Level 4 Local Expert
June 25, 2024
When ordering pizza, it does not matter how long it is being transported, because in any case you have to heat it in the microwave. They may also bring it in not the best condition, as, for example, in the photo.
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Елизавета
Level 4 Local Expert
October 5, 2023
Everything is super, the cashier Tikhomirova Alexandra is a very nice and kind girl, good service for this kind of institution
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Тимофей М.
Level 7 Local Expert
June 22, 2023
I often buy pizza there. The staff is polite and orders are made quickly. You can also order online. But as for me, it's better to buy on Tuesday, there is a 2 promotion for the price of 1
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Doberman S.
Level 5 Local Expert
August 10, 2024
Raw dough, it's in the institution itself, I ordered it on the spot, before that everything was fine, this is it. I will not order any more!
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Tbotravel
Level 7 Local Expert
June 7, 2024
It's not tasty, it's inconvenient to place an online order, all the pizza to which onions are added smells (stinks) of boiled onions
The promo code is sent only for an online order
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Какава
Level 6 Local Expert
May 19, 2024
The pizza is delicious. The only drawback was that they couldn't get to the toilet in any way. And they didn't let me out of the children's corner.
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Пётр Русецкий
Level 9 Local Expert
May 14, 2024
There is a lot of dough and very little of the filling itself. It makes sense to take only 2 shares at the price of 1st and then, this meaning is controversial.
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Александра Тихомирова
Level 5 Local Expert
March 14, 2024
Many thanks to the pizza maker Nikolai! Makes the best pizzas and domsters!
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Алексей
Level 11 Local Expert
June 28, 2024
Ignoring comments on delivery: indicated that they should be left near the apartment door - the courier rang the bell👎