Maps • Minsk • Shower cabins

Domoy by

4.5

55 ratings

Closed until tomorrow

Minsk, Dziarzhynskaga Avenue, 131

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Minsk, Dziarzhynskaga Avenue, 131

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Petfriendly:animals are prohibited

Wheelchair accessibility:unavailable

Payment method:payment by card, bank transfer, cash

Promotions:gifts, bonuses, special offers, discounts, promotions

Panorama

4.5

55 ratings

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Анна Мат

Level 2 Local Expert

1. The work of sales consultants They are overly talkative, giving the impression that the main goal is to sell any product, preferably more expensive. • The phrase is often used: "I won't advise you badly," but in reality, the recommendations are far from optimal. 2. Quality of consultation • It seems that it is more important to sell than to help the client make an informed choice. 3. After-sale service • After the purchase is completed, the customer is effectively left without support. • If you have any questions or complaints, you are sent to an "aunt" who behaves rudely and unkindly (as if she is being paid extra for rudeness). 4. Overall customer orientation • There is a desire to sell the product, but the concern for the customer ends there. • Customer orientation level: 0.

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Аля

Level 4 Local Expert

This is not the first time we have contacted this plumbing store — and every time we remain very satisfied! I would like to thank Igor's consultant separately. He always helps with the choice, answers all questions, suggests the best options — he feels experience and a sincere desire to help The service is top—notch. The goods are of high quality, the selection is large, the prices are adequate

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Александр

Level 11 Local Expert

I do not recommend this store. I bought a River VITIM 120/80/24 MT cabin. Firstly, the delivery time is 10 days instead of the stated 1-3. Secondly, the store does not want to be responsible and resolve issues of marriage and guarantees. The store sends you to a certain service center, where an "Olga engineer" who works from 11:00 to 17:00 and not a second more, does not want to bother with the problem at all, calls you a handyman in disguise, says that professionals should be involved in the assembly and sends you to the manufacturer. By the way, she flatly refused to send her professional collectors (even for a lot of money), apparently she found a joint, but she wanted to put the brakes on. And the store recommended disassembling the cabin, "hiring some builders" (c) and paying for reassembly, because "professionals should do the assembly" (c). As a result, with God's help, I managed to reach the cabin manufacturer in Russia and he agreed to replace the defective part without unnecessary hassle. Conclusion: as soon as the seller receives money from you, you will immediately become an empty place for them. If you value your time, nerves, or health, choose any other store, but NOT domoy.by,

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Domoy by

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22 reviews