I would like to thank the courier service of Uralsk DPD for prompt and accurate delivery! I ordered a package from another city, everything arrived on time, the package was not damaged.The courier called in advance, specified the time - he arrived accurately, polite and friendly. I will continue to use DPD.I hope the quality will remain at the same level. Thank you for your work!

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Елена Демидович

Level 2 Local Expert

02/21/2024 I made a request, the order number is BY0920**523. The girl said that the order would be picked up that day and delivered the next day. During non-working hours (we work until 17:00), the answer came that the order was not picked up due to the fault of the operator. I dialed and talked to the young man in the morning, he did not apologize, did not help solve the problem and said that he would not be able to guarantee the pick-up of the cargo today. It is a pity that you have lost a client in our person. Your employees are absolutely not customer-oriented. We deliver a large number of deliveries throughout the Republic of Belarus within a month. we work with a huge number of companies. We will definitely share our experience of working with your company with them!

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@tolkopro

Level 3 Local Expert

For a very long time I could not figure out where the exact place was - in Google maps until recently it was marked incorrectly (there are all buildings 14, only one 14a), but in the office itself.the site is not clear, only here in me.The maps show the exact entrance. Maybe the location of the office is changing... If you have to walk, and for the first time you can't figure out the terrain in this backwater, there's not even a pedestrian road there! Therefore, it is necessary to get to the Caravan market on foot or by car. In general, you need to go through security (street post) and go straight to the end, there is an iron door without identification marks and without signage, behind which there is a DPD warehouse inside. To hang a sign for those who "walk", apparently they did not consider it necessary! This is especially true when ordering bulky goods as an individual, for example from the Russian Federation, where delivery from the store's website is only to the warehouse, and not to the house. Unfortunately, for some reason, the goods delivered to the DPD warehouse in this way cannot be reassigned and sent to the address, although this is included in the delivery fee, as far as I understand.

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