Hello, we were with a cat two weeks ago..Okay, we waited for the appointment for 15 minutes, the doctor was just talking on her mobile phone, it happens....When examining the animal, she did not even take a temperature measurement, listened to complaints-and injection of prednisone.Treatment at home-Stop itching, and that's it. I put the syringe open with a needle on my magazine and ran back and forth from the office for some reason, then shifted it to a dirty table for examination...the doctor was offended at my request to change the needle before injecting the animal, but she changed it.After that, the reception was completed.No differential diagnosis, no diagnostic lab, no normal examination of the animal, no prescribed treatment-even external additional therapy for already affected areas with weeping and crusts-nothing, one bottle of stop itching ((((Yes, by the way, the doctor did not even say goodbye to us, just left.This is our second visit to your clinic, and our last.Naturally, the cat got worse and the next day we started both examination and treatment with a competent specialist in another clinic.Vet doctor Inga Sergeevna, well, you are a doctor, why did you choose this profession and already work with complete irresponsibility to patients?
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Л К
Level 3 Local Expert
August 26
I came with my cat for a checkup. He's a tough nut to crack, so I kept him for inspection. As a result, the cat bit me hard, so much so that I almost lost consciousness. Neither the doctor nor the assistant were going to provide any first aid. Only after I asked for water, they brought me both water and ammonia. There was no question of any disinfection/treatment of the affected area. I give 2 stars for indifference to customers.
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Татьяна P.S.
Level 2 Local Expert
December 19, 2023
I would like to express my boundless heartfelt Gratitude to the Doctor of the Polotsk branch, MARIA IVANOVNA, who saved the lives of our three beloved cats (8 months, 1.5 and 2.5 years) with a deadly viral disease, when the survival rate in such cases is only 10 (!!!)%. The doctor quickly got into our trouble and, having established an accurate diagnosis, immediately determined the tactics and strategy of treatment, ensured the use of vital drugs, which ultimately led to incredible success in the treatment and recovery of our pets! I cannot keep silent about the fact that a few days before contacting the Center of Dr. Bazylevsky A. A., we lost an 8-month-old kitten, who had all the signs of panleukopenia and who "burned out" in 4 days during the "treatment" in the so-called "clinic" under the CUNNING name "Kolobok" (?!), where they did not take tests, did not establish (or hide?) the diagnosis was incompetently "treated" by pumping the kitten with water and pumping 280 rubles out of me (By the way, he fell ill a few days after castration in the same "clinic"). As a result, WITHOUT MY KNOWLEDGE AND CONSENT (!), he was BRUTALLY euthanized - he suddenly died in front of my eyes and hands in terrible convulsions (instructions were given by a young boorish employee named Roman). In contrast, I would like to emphasize the informal attitude of Dr. Maria Ivanovna, her penetration, sensitivity and real care, her professionalism and, despite her young age, sufficient experience and level of knowledge, undoubted human charm. Thanks to Dr. Maria for being respectful to us, pet owners, and affectionate to the pets themselves, who are created for love! I recommend that you trust Dr. Maria Ivanovna and carry out her appointments, because they are competent and honest, because even in a hopeless situation she will do her best! Thanks to the other doctors (Inga Sergeevna and Olga from the Novopolotsk branch), administrators and maintenance staff; and BE SURE(!) To the management of the Veterinary Center of Dr. Bazylevsky A.A. for high-quality recruitment and management, provision of appropriate equipment and drugs, for the fact that "You treat for real!" I wish the Center's team good health, success in treating our pets, success in development and prosperity! With great respect, Tatyana Petrovna!
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Егор М.
Level 7 Local Expert
February 22
I would like to express my gratitude to the dermatologist for his professional and sincere approach to pets and their owners. After the inspection, appointment, and professional advice, both we and our Frenchman left in a great mood. Thank you
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Сергей Крутов
Level 3 Local Expert
November 10
Very professional doctors. At the same time, they are friendly and respectful.
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Daria Pyshko
Level 3 Local Expert
January 17, 2023
Посетили первый раз эту ветклинику. Остались очень довольны, персонал грамотный, внимательно осмотрели кошку перед прививкой, объяснили подробно какая может быть реакция. Помогли скорректировать питание. Радует спектр услуг клиники и количество товаров для животных. После процедуры наша любимица даже пошла на руки к врачу, что для нее редкость! Теперь на профосмотры только сюда
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Иван С.
Level 8 Local Expert
February 8, 2023
Профессиональный поход к делу , вежливое обслуживание чисто окуратно все расскажут дадут внятную консультацию мне и моему собакену понравилось
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скрепыш валерчик
Level 2 Local Expert
July 26, 2022
здравствуйте!! обращались сюда из-за того, что мою собаку беспокоила зубная боль. к сожалению, ко многим ветеринарам и клиникам отношусь недоверчиво, учитывая то, что может произойти с питомцами, когда ты их отдаёшь в чужие руки. бывали ведь ситуации плачевные, где виноваты врачи, поэтому, на свой страх и риск мы решили обратиться сюда, так как отзывы хорошие, почему бы и нет? сразу хочу подметить, что люди, которым я доверила своё чудо, своего младшего друга, оказались очень, если так можно сказать, комфортными!! сразу чувствовалось, что это именно те, которые никак не навредят, а наоборот! и, к счастью, так и случилось!! всё прошло хорошо, общаться было приятно с ветеринаром, что лечил моего песика, никакого дискомфорта не чувствовалось, а это показывает то, насколько человек профессионален не только в области своей профессии, но ещё и в контакте с клиентами, если так можно сказать :D
если в общем, то всё прошло хорошо, в будущем, если ещё нужна будет помощь другу младшему, обязательно обращусь сюда, не беспокоясь о здоровье собаки и о том, что могут как-то нахамить, коль что-то не понимаешь
выражаю свою огромную благодарность за то, как тепло вы приняли нас и за то, как помогли и разъяснили!💗
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nikalaz@tut.by
Level 15 Local Expert
January 17, 2023
Тоже выскажусь, Сохаиб топчик врач. И объяснит все досконально, что почему и как. Да и с проблемами возникшими всегда справляется на ура. Побольше бы таких врачей. Да и в целом ветклиника хорошая
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zhanna buyevich
Level 2 Local Expert
September 25, 2023
Все врачи ответственные и приветливые. Профессионалы своего дела.
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Елена Мороз
Level 6 Local Expert
June 3, 2023
Центр прекрасен, работают профессиионалы, советую на все 💯.
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татьяна северинова
Level 5 Local Expert
March 7, 2023
Проблему с котом не решили, диагноз не поставили. Лечение на авось.