There is no heating, the room is cold, a small oil radiator is used for heating, which is useless. I had to sleep in jackets, hot water in the morning is only on the 2nd floor, we lived on the 3rd floor, as we asked for a refund for the remaining day that we did not stay (we paid in advance for the 2nd day), the administrator Elena refused to use hot water that was on another floor because we were moving out,

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Владимир Решитько

Level 14 Local Expert

Wi-Fi in the room catches, the TV is ancient, there is hot water. Situation. I didn't know about the eviction at 12:00. He left the room at 2:00 p.m. I apologized, but it turned out that the cleaner had already cleaned the floor. I apologized to her for the inconvenience. For which he allegedly received some kind of fine in the amount of 1,000 rubles. I paid by transfer, apparently to the card of the cleaner herself. There was a residue of deception. I ask the management to pay attention and introduce more loyal rules in relation to the situation when the client is delayed in departure. I DO NOT RECOMMEND visiting this hotel yet. By the way, the products also accept payments only to individuals' cards, bypassing taxes.

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Анастасия Лауэр

Level 5 Local Expert

It's a terrible place, we had to stay there, standard room, 2000 rubles with mold on the wallpaper and springs coming out of the mattress, which dug into the side! Well, at least the water was hot in the boiler.

See original · Русский

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