Dveridom
Address
Business hours
Closed until 11:00 AM
Directions
Akademija navuk
1.9 km
Surhanava
113 m
Features
Credit card payment
Parking
Production
Interior partitions
Measuring
Delivery
Guarantee
Pickup points
Glass furniture
Type of doors:steel, sliding, wooden, glass, interior, entrance, iron, metal
Petfriendly:allowed with all animals
Payment method:discount system, prepayment, cash, payment by card, cashless payment
Promotions:discounts, promotions, special offers
23 reviews
June 2
The doors look high-quality and stylish, but they encountered defective platbands (5 out of 8 installed), which cracked from the floor three days after installation. We have not found out exactly what led to this outcome, since the sealing of the ends of the platbands, which was paid for by us under the contract, was also not carried out during installation. Advice to future buyers: check the work of the master installer; carefully read the clause of the contract concerning the warranty (from the beginning, this clause protects the Seller as much as possible from all problems that you may have with the doors). It was announced to me that "swelling and cracks" is not a warranty case!!! I will also note the disadvantages in communication with the company's staff: manager Anastasia, with all her friendliness at the initial stage of the transaction, demonstrates complete detachment when problems arise with the buyer in the future, delegates questions to the management, who in turn tries politely, but still "put you in your place", pointing to the hierarchy, and again redirect to Anastasia. As a result of the whole process, I had to retell my problem 5 times and call different people. It is good that an intelligent manager (perhaps) works in the complaint department, with whom it turned out to resolve the issue relatively quickly. The platbands were eventually replaced with new ones for free. But the aftertaste from this whole situation and communication remained unpleasant.
See original · Русский
3
May 4
A beautiful salon. The service is at the highest level. Separately, I would like to mention the amazing work of Anastasia's manager. Of the additional ones, I want to note the presence of a cooler with warm water
See original · Русский
1
May 15
dveridom or dveridom is expensive and of poor quality. As soon as you give them the money, they forget about the contractual obligations. Moreover, this is the position of the director. A month and a half after installing the doors, some hinges began to creak and pour out work. For 2 months I tried to get the problem fixed - to no avail (and no one refuses, but at the same time does nothing). In the end, they gave the director's phone number, who confirmed in a conversation that the warranty for the fittings was 1 year, but refused to do anything. Says: "Take it yourself, lubricate what problems" or there was another option from him, "Maybe you open and close them too often." In general, he refused to solve the problem in a pre-trial manner.
The last photo speaks about the quality of the door installation.
See original · Русский
3