E-dostavka.by
59 reviews
June 18
The attitude of the OPS employee leaves much to be desired! I came to the point to send a parcel, not only did I stand in line for 30 minutes to hear later that they would not accept my parcel, because they work until 20:00, so also to my question "where is it written?" she answered rudely "on the website!" Sorry of course, but I believe that I am not the only one who does not visit the site every time to find out what changes have been made at Euromail points. For additional information, we could hang an A4 sheet in front of the door that they are temporarily working from 12 to 20!!!! I'm just shocked by the attitude towards customers!!!
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1
January 31
Awesome I would like to express my special gratitude to Yanushko Tatiana. She is very attentive and respectful. Thanks
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2
June 12, 2023
Good service. It is very convenient that almost everywhere there are branches. For sending small parcels, one of the best grids. One of the disadvantages of the queue is the need to fill out shipments in your personal account.
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3
April 15
I am very pleased. I order a lot of things and I am always satisfied with the terms and quality of service.
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1
September 5, 2023
The service is so-so. It felt like a European Post employee was doing me a big favor by packing my parcel. I answered the questions reluctantly, packed the parcel the same way. She spoke softly, and if I asked again, she got annoyed. To be honest, I'm not sending parcels for fun either, you can somehow be more polite. I'm not talking about the queue at all.
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March 5
Quite quickly and cleanly. I was satisfied with everything. Plus the prices are good.
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December 19, 2022
I received the package, but where should I put the box? - Nowhere to go! Why would I take this box somewhere to look for where to throw it away? And what should I carry a package home in? Do they give you packages? Are they selling? Did I come here without a package? :) There are even several urns on Belpost. They would put a booth next to it for waste paper. Or the staff offered to pick it up. I avoid receiving parcels here in every possible way. Only from hopelessness. Ozon pick-up points - you can leave boxes. Wildberries - without boxes at all, they give everything in a beautiful bag. Enter an SMS authorization or a barcode of some kind already. The IT country is 2022, I'm filling out and signing something.
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October 7, 2023
One woman from the staff is extremely unfriendly. Answers questions with dissatisfaction, does not greet the client, does not say goodbye. I ask you to conduct a mini-training on ethics of communication with clients.
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October 26, 2022
At the moment, I am very unhappy with Euromail. There is always one person on shift, there are queues in the evenings. One woman is very sweet and pleasant, even in the evening she remains responsive, thanks to her for that, the other, with dark hair, is always unhappy with everything, works slowly, and unfortunately, I constantly get on her shift.
A very unpleasant situation also arose. Once I came to pick up a transfer, and they tell me that there is simply no money. I was very surprised and confused, I did not expect this. The amount was relatively small (60p). I asked the woman how to find out if there is money or not, so as not to go in vain, she hesitantly told me to call the call center.
And then another embarrassment. Your call center is just a voice robot that tells you what and where to find on the site. Then why do we need it at all? Zero benefit.
Now I need to collect more money (180p), I don't live very close, how can I guess if there will be money today or not?
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February 17
Good department, fast service. A convenient place
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1
February 22, 2023
A very polite and attentive operator girl gave out the order. Only great impressions.
It would be nice if there were two operators, one at the delivery, one at the reception of shipments.
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3
March 11, 2023
I visit different departments and therefore have something to compare it with. This is the best! The girls work best, politely, attentively!
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2
July 17, 2022
I rarely use the services of this mail, but 2 times, I picked up parcels there. In principle, there is no strong queue there, it happens only before the holidays. The staff works quickly and accurately, you can pay for the parcel by card or in cash.
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2
August 4
Fast, affordable
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1
November 5, 2022
I love this European post, always friendly staff! Always fast and efficient. I recommend it!
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3
July 20, 2022
A normal pick-up point....unless you get stuck behind a wholesale sender. Two people work, of course there is very little space, both for clients and for staff. An electronic queue is not provided.
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2
January 6
The girls are very polite) they work fast)
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2
July 11, 2022
The attitude of the staff is appalling. There is no norm of behavior. We kindly ask the management to let us study and check the ethics of behavior, attitude towards the client, as an exam. This concerns Goshkevich str., 3. I will raise the issue of control!
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June 28, 2023
Quickly, clearly, the girl will explain everything and show and tell.
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3
March 8, 2023
Just like any other item. Corporate service standards. All right
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May 21
Clean, good compartment
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1
September 4, 2021
Excellent department, spacious,courteous staff, close to the house, there is a corner for children, a place where you can wait sitting on the couch!
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3
January 14, 2023
Polite staff, fast work,convenient location
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March 27
The service is fast.
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1
August 23, 2022
The service is fast, the waiting time is minimal, the staff is friendly
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3
January 26, 2023
There is clearly not enough staff, kilomental queues as the middle name of this European post office.
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August 2, 2022
High-quality service and fast delivery. I constantly receive shipments here.
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3
July 19, 2022
The staff is disgusting, rude, needed help, no one even batted an eye, disgusting department, I will never contact you again.
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4
January 27, 2022
Good. Quickly.
In principle, even when the queues are large, they manage to destroy everything quickly enough.
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1
September 12, 2021
Well done. Everything is fast and clear! No need to stand in line. They will always help if you have any questions.
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March 5
Always there
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March 11, 2021
He asked for information on tariffs and services, shrugged his shoulders. She pointed her finger at certain conditions nailed to the wall- read it. On the wall in the Soviet observation board, it was more like saving the "red caps" in case of fire. What are the problems with a bar code, booklets to give information about the services offered and their cost?
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3
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January 10, 2022
The staff is polite, they will always help if necessary. Thank them very much)
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October 4, 2021
Everything is fine, the polite staff will help, they will tell you everything in detail.
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3
July 18, 2021
Convenient, cheaper and faster than Belpost! I always use their services!
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1
March 28, 2021
Your mail is good and convenient. There are no queues, the staff communicates politely. I will try to contact you now.
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3
July 8, 2021
Excellent department, no queues, polite staff. You can't even compare it with Belpost.
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3
July 3, 2023
Good service!!!!
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July 31, 2022
Everything is fine! Only queues are annoying)
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3
December 21, 2022
Good location and staff
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4
February 28, 2023
Fast service
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February 16, 2022
There is always a queue, I even managed to lose a parcel, and be rude
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2
March 20, 2021
It's very wonderful, the branches of this post office are WORKING - the progressivist is behind them!
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1
December 15, 2021
Spacious, several operators.
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December 6, 2021
Well, very slowly. We need more staff!!
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February 19, 2021
Queues. Cramped space. Discomfort.
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December 22, 2021
They work very slowly.
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June 21, 2021
It was fast and, as it turned out, not so expensive
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December 20, 2021
Fast, convenient
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August 19, 2021
Quickly, without queues, without rudeness
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