E-group
79 reviews
June 4
I do not recommend this service as much as possible, I came with a problem with fast charging that was not working, they put up a price of 100 rubles, changed some kind of fee and as a result returned it with the same problem under the pretext of fixing everything, then returned it back to them, with a claim for which I gave 100 rubles, they took it away again, took it to another office, they kept it there the phone rang for 5 days, every day, asked what progress - the answer is one: "Still on diagnosis", as a result, after my desire to pick up the phone without repair, the master abruptly finished the diagnosis and unsubscribed that no defects were found, to my question: why then does the phone charge for 8 hours? I got ignored. I took my phone, but I wasted my time and money.
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1
September 17
Working with clients for a solid 5 stars, I really liked how the SMS notification was made. It is also nice that the final repair price corresponds to the stated one)
With regard to the repair itself, there are no shortcomings in the operation of the phone at the moment, respectively, there are no complaints about the repair either, everything is fast and it was very pleasant.
The staff is very pleasant and friendly))
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August 19
I do not recommend this resource center, I gave away a laptop with a warped frame, after the diagnosis they called and said that the price of the issue was 250 rubles. When I asked what the money was for, they mumbled something about a cracked screen and told me to come back in 2 days. As a result, when I took the laptop, I was informed that I had "everything native" and they did not change anything, although they said they would change the screen. I still did not understand what 250 rubles were given for
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June 9
Xiaomi redmi Note 6 pro was given for repair. It was repaired quickly and efficiently. We consulted on all the issues of interest. Good guys!
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April 29
I gave the Samsung M23 phone for repair (the glass was broken), when consulting on the phone they said that the repair would take a day (100%), I come the next day, they say that in another day it will be exactly ready, I call the next day, they say that in another day it will be 100% ready. I come to pick up the phone, they give it all in rubber bands and say let it stay like this (from this it can be understood that the phone was made on the same day). I signed the act and already at home I decided to take a closer look at the glass and it turns out that there is dust under it, or it is poorly glued, along the edges of the glass, a large amount of glue residues. As an apology for the long work, they offered to paste the film at a discount of 5p (it costs 20p, offered for 15p)
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1
June 16
Tablet repair has turned into an indefinite epic. I asked to repair the on/off button + replace the battery. The master named the amount of 70 re. The button was not repaired, there was no replacement. The Acc has been replaced. Acc 60 re, for the replacement of 60 re. I'm not greedy, but not fat, do you think? As a result, the new battery turned out to be discharged, and charging was already at home... 7 o'clock. A new acc. I couldn't turn on the tablet at home. I went to the workshop the next day. The new master turned on / on - turned on / on for ten minutes - turned it on with grief in half. He says: my colleague told you to turn it on now through the sound button. Well, what did I do the day before? I've been messing with him for a good hour and a half! And he says further: and in general, you are his (tablet) Don't turn it off! I ask: well, if it runs out, how do I turn it on then, do I now graze its charging level?! By God, it's funny. As a result, I returned home with the tablet again. I didn't turn it off. I take it in my hands - you can see what's on the screen.
I am not happy with the repair. I think that the total amount, frankly speaking, is not comparable with the final result.
June 16th. I have to make an addition. The day before, the tablet was left in sleep mode. The Acc is 96%. The time is 15.00. Today at 16.00, after returning from the guests, I found the tablet not working. I put it on charge and found an acc with 1%. The battery has been drained in a day! There are no words. I will write a complaint and demand the money back. Right up to the trial.
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April 22
This is not the first time I have come here. I am always satisfied. The screen and battery were last replaced in the iPhone 11.
We did the work quickly and efficiently. Thanks to Master Oleg 🤝
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July 14
We made a phone, but it took a long time. From Tue to Sat, but we did, everything is fine. But for a long time) it's not the first time I've applied, the screens change quickly, but the last time it took a long time, but, thank you!
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April 14
Thanks to your company, especially Oleg, who worked today at 65 Pobediteley Ave., for a quick and high-quality repair of the Samsung A 52 phone. I also want to note that the master took a very responsible approach to finding out the cause of the breakdown and suggested finding a time-consuming and financially costly way to solve the problem. 5 stars!!!
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October 22
I liked the speed and quality, I gave the tablet to restore the battery, they did it in a day, I did not expect it so quickly.I will contact you if something breaks.
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1
April 8
I applied to this company for the first time.
A guy named Oleg had a decent conversation with me. After a little testing, a problem was found, which was soon fixed.
After all, I was also given a receipt for a 6-month warranty!
I left happy and in a good mood. Thank you very much!
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May 29
This is not the first time I have applied and I am always satisfied. The masters very competently and responsibly solve all issues in the shortest possible time. I recommend it!!!
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July 21
The battery was replaced on the iPhone on the weekend within less than half an hour, all the nuances were checked beforehand. Everything is great. We will contact you again.
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May 3
A very high-quality repair of a mobile phone was done to me today at this center. I found out about this center from an advertisement. And I came here without hesitation. We did everything quickly and efficiently. Thank you very much.
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June 13
Yesterday we made a poco f 5pro phone, we did it on time, at a very good price
I am satisfied with the work done.Thank you very much!!!
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July 13
They promised to make a phone in three hours. They didn't do anything. They gave me a substitute that turned off without charging every 10 minutes. I wasted my time
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September 29, 2023
Disgusting! Last summer I handed over an iPhone 11 - the screen crashed. The master said that it was necessary to change the glass and the screen module, counted 400 rubles. After the repair, there were oddities in the work - the sensor worked strangely, and the phone lived its life on wireless charging - it randomly pressed buttons, launched applications. Appeals under the guarantee did not solve the problem, the masters refused. This summer, the phone itself began to spontaneously press the sensor, go crazy. As a result, in another repair they said that they put the wrong module and fixed everything for 150. Egroup is an expensive disgusting and low-quality service
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June 3
Excellent service, this is not the first time I have applied.the work is performed at a high level and in the shortest possible time
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September 27
The apple watch battery was started after a long shutdown. We did it on time. The price of the service is acceptable. I recommend.
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June 14
I changed the battery in the phone, in the department of the shopping center the Lock, the guy did everything quickly, the result was a long time ago.
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August 14
Thanks to the master for doing his job efficiently and quickly. 😀😀😀
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June 12
The only ones who took it upon themselves to look for a screen on my tablet. We searched for a long time, but we found it. I recommend.
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January 6
I repaired the laptop, did everything quickly and efficiently, the master who sits at the counter was polite and carefully transferred the laptop, explained everything and told
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November 30, 2023
I handed over a video card for repair (the cooler did not work well). But I waited a week, and when I received it, the sheet indicated that there were scuffs and scratches on the video card, although this is not really there. And so, in principle, I am satisfied
with P. S. I write a review a week later as I took it from the repair
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October 16
I changed the battery to 11 pro and the screen to a redmi laptop 12 pro. No comments. Promptly
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January 25
We did our job quickly and efficiently!I recommend it!
The staff is competent and responsible.
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January 11
I handed over a laptop for repair (cleaning, replacing the battery, adding RAM). We did everything quickly and accurately.
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August 7
I liked the job! Good luck! The master in the Castle is super!
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August 7, 2023
Принес ноутбук что бы проверить что не работает зарядка или разъем. Итого не дало зарядки у них и то чем можно проверить напряжение зарядного устройства. + Ко всему работник играл на ноутбуке в доту когда пришли. Организация большая и вроде солидная, а толку 0.
November 7
Thanks for the great work and speed!!
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June 25
We promptly changed the battery on the iPhone
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September 23, 2023
Перестал заряжаться телефон Sony. Нашла их быстро, мне перезвонили после оставленной заявки, почистили разъём. Быстро, вежливо, дешево. Рекомендую
July 11, 2023
Сдали в ремонт телефон. Меняли модуль. Сделали все быстро и качественно, а главное оперативно. Спасибо!
June 10
Everything is fast and high-quality
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September 13, 2023
Замена экрана в телефоне. Быстро сделали. Цена средняя. Если что-то случится обязательно обращусь снова. Рекомендую
August 31, 2023
Менял батарею , все сделали быстро, качественно, мастер вежливый и внимательный
March 7
Thanks, everything is great.! I am grateful to Master Nikita)
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May 23
Thank you for the fast and high-quality work.
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July 19, 2022
Приносил утопленный ребенком телефон, быстро оперативно и недорого разобрали/просушили/собрали. Все быстро качественно и недорого в принципе
July 4, 2022
Быстро решили проблему со смартфоном. Большое спасибо. О качестве буду судить по результатам пользования. Ребята приветливые, вежливые. Все хорошо!
December 1, 2022
Были два случая обращения...
в первом плохо работал разъем зарядки в Iphone - оперативно достали мусор, бесплатно. был счастлив.
второй. принес почистить подтопленный iphone. были следы испарины, но работало все. По итогу убили экран - разводят руками, мол бывает. faceid после них конечно тоже умер.
больше не обращусь.
November 17, 2022
Сын-подросток напустил в телефон вирусов, стал бесконечно приходить спам, так что пользоваться телефоном стало невозможно. Ребята в ТЦ Замок устранили проблему + установили антивирусное приложение. Огромное спасибо!
December 2, 2023
Everything is fast, high-quality, professional
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February 20
Repaired quickly and efficiently
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March 5
Everything is fast and very polite,
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April 26, 2021
Исходные данные: планшет леново, рабочий, треснуло стекло. Всё работает, заряжен.
Процесс: позвонил, узнал возможность ремонта и цену (95р. 2-3 дня). Привез планшет на точку (Замок). Прошла неделя. Позвонил узнать, как планшет. Со слов: заказали 3 экрана, все оказались "браковаными". Забирайте планшет, мы не можем починить.
Возврат: забираю планшет, подписываю акт на 0 рублей, где написано - претензий не имею. Планшет выглядит так, как и был изначально. Но он разряжен полностью (не включается).
Результат: планшет дома зарядил - тачскрин не подаёт признаков жизни вообще (а был полностью рабочий). Но я же уже подписал, что "претензий не имею".
Был планшет с треснутым экраном - теперь нет планшета.
"Спасибо" за работу ))
Акт Z15830 от 11.04.2021г.
July 13, 2023
Профессиональные ребята. Быстро,качественно 👍
June 28, 2022
Уже не первый раз обращаюсь в этот сервис, а именно на точку, которая находится в Шибанах. Менял модуль на xiaomi 9t. Утром принёс, а вечером забрал телефон. На данный момент не имею претензий
April 29, 2021
Поставил как-то заряжаться свой старенький айфон 6 у друга на ускоренную зарядку, спустя пару часов вспомнил про него. Когда взял его в руки, чуть не выронил ибо он был очень горячий, а на экране была надпись, что его срочно нужно охладить т.к. температуры критические. Когда он остыл, решил его включить, но к моему сожалению он не подавал признаков жизни. Решил поискать решение проблемы в поисковых сетях, но результата никакого не было. Тогда решил отвезти в ремонт, на часах уже было почти девять и работник уже готовился к уходу, но к моему удивлению он все равно оформил мою заявку на ремонт, в тот момент я решил заменить стекло на экране, т.к. оно тоже было разбито. Мастер сказал, что неизвестно на данный момент, что с моим телефонов и выживет ли он. Какого же было мое удивление, когда на следующий день, мне сказали, что мой старичок сделан ! Я уже начал искать новые модели. Спасибо егруп, что дали еще пару лет жизни моему устройству, особая благодарность тому самому мастеру, который все же остался и оформил мою заявку, хоть и уже уходил. Обязательно вернусь!
January 29
Everything is done promptly, as agreed
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