E-group

5.0

883 ratings

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MrMigas

Level 2 Local Expert

Good

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Vladislav Buyak

Level 2 Local Expert

I rarely write reviews, but in this case there is a reason. After NG, the motherboard crashed due to my crooked arm (and there was a suspicion that the processor had also cracked). In order not to aggravate the situation, I decided to contact the service for help. After the diagnosis, they found out that the motherboard was really kaput and offered a replacement. Already on 07.01, I took the system unit from the service, everything was explained, the system unit was cleaned, the motherboard was changed. Special respect to the dispatchers, because from 02.01 to 06.01 I called them regularly, worrying and constantly bothering with questions)

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Вадим Курейчик

Level 2 Local Expert

This is not the first time I have applied. They repair it quickly, there are no questions about repairs, everything is high-quality. I am glad that you can call and they are very accessible and politely answer all your questions on the phone and its repair. I advise you to contact us if you would like to remain satisfied and receive guarantees and recommendations on your problems. UPD. The problem was that the connection on the phone stopped working. I called and found out the dates. Everyone explained how the work was going, what the problem was. Also, shortly before the communication failure, the NFC module stopped working. However, after the repair, not only the connection, but also the NFC worked as it should, because there was damage to the processor, which was fixed and everything began to work as it should. I was very glad that we were able to fix two problems with one repair, I am extremely pleased with the result and will contact you again if necessary. The price is not the cheapest, but the quality is excellent. If it's a little cheaper, it's generally the best service, I hope I didn't offend the guys ;)

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Егор Х.

Level 3 Local Expert

I would like to thank the young man who provided the iPhone diagnostic service on Friday evening. I contacted the service late, but the person took it up, despite the late time, and most importantly, we were able to negotiate and made a discount after my Instagram subscription. Everything was done clearly, and I received an accurate answer about the condition of the phone, what was most likely happening to it, and further recommendations on how to use it.

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Дмитрий Ляпкин

Level 3 Local Expert

On November 30, in the evening, I took the old laptop to clean and replace the thermal interfaces, and there was also a problem with the case breaking out when opening the lid. I received the laptop in good condition 2 days later (the hinges were fixed at the same time, although the payment was only for cleaning), checked on the spot (I ran a stress test in AIDA 64), I am satisfied with the result.

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Ирина С.

Level 2 Local Expert

They quickly and efficiently resuscitated the phone, which I had already mentally said goodbye to. We replaced the display, offered a protective glass, consulted and gave recommendations. Master Alexander was polite, patient, and answered all questions competently. Thank you for your professionalism. I recommend.

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Anastasia Anikevich

Level 8 Local Expert

There are no questions about the repair. But there are complaints about the organization of the process. Initially, they said that the product would be ready on November 30 after 20.00, they promised to call and inform, but they did not. I called myself on Monday, it turned out that the repair was delayed and would be completed on 01.12 late in the evening, they promised to call again and did not call again. 02.12 I'm starting to clarify the situation myself, it turned out that there was another delay, and it will be ready again late in the evening. I insisted that the product be delivered on 02.12 to 19.00 at a convenient time for me. As a result, instead of the promised 4-5 hours, the repair was delayed for three days. To be fair, it's worth noting that they apologized and offered a discount, but I had a full prepayment. Also, on the day of acceptance, they clarified whether a film was needed on the screen, she said yes, but she did not find any film on the screen. I'm not sure if she was included in the receipt, but I didn't bother to find out. In total, the repair is OK, the process is not very good. And the problem is not the urgency, but the fact that every time they promised to call and did not call.

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Екатерина Фокси

Level 3 Local Expert

On Friday, 7.11, I took the laptop with the problem of "overheating and shutting down." She asked me to clean and replace the thermal paste. They called back a day later, told me what they would do, and I agreed. The next day, I received a text message that I could pick it up. I took 10.11 and paid 100 rubles. I came home, turned it on, it worked for 10 minutes and turned off with the same problem!!! The horror! Didn't they even turn it on to test it? Or did they not change anything at all? My impressions are only negative, I do not recommend the service! I am enclosing the proof in the form of a receipt and the remaining problem.

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Наталья М.

Level 2 Local Expert

Hello! I want to share my impressions about the phone repair service. I recently gave my iPhone away for repair, and I was absolutely delighted! Master Pavel did everything just fine — he quickly and efficiently fixed all the malfunctions. What I particularly liked was that the job was completed in just an hour! I didn't even have time to get distracted by something else, as the phone was already ready. Now my iPhone works like new! Many thanks to Master Pavel for his professionalism and efficiency! I recommend this service to everyone!

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Zhenya Lashkevich

Level 7 Local Expert

Good day to all readers I contacted the service with a problem, the phone fell into the water. Since the back window of the phone was broken and more than 7 hours had passed since the water got in, I was given a chance that I could only dry and clean for 100 BYN, but if the board or display was touched, then the replacement started around 500 BYN (analog) and up to 1600 BYN (original). it could have cost a normal penny on a budget, but the master saved the situation and did everything that was in his hands and cost cleaning. The phone is working, I'm happy) Service 10, Master 10, Location 10

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Денис Ш.

Level 4 Local Expert

Drowned the phone. The master explained everything in detail, diagnosed it within an hour, and after 2 hours he handed over my phone with the replaced display. Everything is fast, efficient and convenient. Thanks!

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нина л.

Level 2 Local Expert

This is not the first time I have applied.I am satisfied with the quality of the work, especially pleased with the promptness: repairs were made within an hour, as promised.I am pleased with this attitude to clients and attitude to work.I recommend.

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Дарья Котлярова

Level 2 Local Expert

It was necessary to replace the battery on the iPhone, it was done quickly enough for 240p, the next day the speaker did not work (it used to work and everything was fine), the staff communicated arrogantly and unpleasantly! I do not recommend contacting this service, the staff is unpleasant, they break the phones after repair specifically so that they can then look at the phone under "warranty" and charge another 100-200r for repairs

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Мария Губарь

Level 3 Local Expert

Good time of day. I want to thank the company's guys for their excellent work. I gave the phone to replace the glass. They are very polite and tactful guys from the moment of contacting to the moment of handing out the phone. I waited a little longer for repairs, but they explained to me for what reasons and I waited patiently, understanding that they were trying to do the best. And the result exceeded my expectations)!!! Everything is in its place and working professionally! Keep it up ! I hope that the management will not forget to reward the guys with a good bonus! Good luck to you!

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Александр Порошин

Level 8 Local Expert

I often turn to these masters and, if I have a choice, I choose them. They are always ready to help and give useful advice. Repairs are carried out quickly, while the quality remains at a high level. The prices are average and quite adequate.

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Елена Вербицкая

Level 6 Local Expert

They applied for phone repair due to a broken screen, the phone became buggy and almost did not respond to clicks. The master explained in an accessible way what the problem is and what options are available to fix the damage. The repairs were completed quickly, in one day. The phone was returned in a neat condition, everything is working

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Дарья К.

Level 9 Local Expert

I'm just shocked! I called in the morning, they politely explained to me where they were. I came with a phone problem, they took me for diagnosis, and an hour later they announced the problem. They named 340 white rubles for the repair amount. I needed it urgently and I agreed. On the way, I met a friend and told him about my problem. He hesitated and offered to look at the phone. We went back and got the phone. They brought it to the workshop , which is located nearby. I described the problem, they looked at the phone and said that the problem was not at all the one that was indicated to me in the workshop. The repair cost 0(!) rubles. It turned out that I just had a low-quality Charger!!! It is very unpleasant that they are trying to transport us out of ignorance! I do not recommend it! Pavel contacted me.

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Владислав

Level 5 Local Expert

The laptop was diagnosed as quickly as possible - I brought it in by the time the salon closed, and less than a day later they called and told me what and how. Considering that additional parts were needed for replacement, it was done faster than I expected. They give a guarantee for each part separately. I am satisfied with my work, you can always find out by phone at what stage the work is currently at.

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Татьяна Витковская

Level 5 Local Expert

I applied for a screen replacement, having previously contacted the manager, they said a replacement for half an hour, made an appointment, came in, said I would wait an hour, said I would not change, listened to which manager was bad, why he said half an hour, as a result, they tried to replace it in half an hour, with a lot of negativity and statements, they changed it and put "wild China" for 180 rubles the phone costs 650 rubles today, but I thought they would install the original because I was contacted by several organizations and apparently confused, but they did not specify what to install during installation, in the end, I said that I did not agree to take the phone because the screen is pixels, and not the original, they said wait 4 hours to remove the screen, but I have there is no time to wait and no desire to wait, at the time of acceptance they did not let me write that I was dissatisfied with the service provided, either I sign without any complaints and pay, or they do not give me the phone, wait it is unclear how long we will remove the screen. I wrote a complaint. They were rude, rude, and returned the phone almost by force.

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SERG.0037

Level 6 Local Expert

We replaced the display on the smartphone, quickly, efficiently, within the agreed time, plus a protective glass was installed, I am satisfied with the quality of materials and the work of the staff...If anything, I know where to contact, and where they will help with high-quality repair of gadgets.

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ваня грунтович

Level 6 Local Expert

I accidentally dropped my phone to a shallow depth in the sea. I took the phone for repair, they announced the cost of 80 rubles. for checking and cleaning, the time was 3 hours. I came to pick up the phone, the master said that there was no water or salt inside, sealed the phone and fastened it with elastic bands. When I took off the rubber bands, it turned out that they were glued together crookedly, the metal frame was scratched and the back glass lid was chipped. Before the repair, the phone did not heat up, after it began to heat up so that it was impossible to touch it. What is 80 rubles for? For a routine check and a ruined appearance?

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780033 Голодушко

Level 3 Local Expert

Samsung s21+ fast charging did not work. We quickly identified the cause and replaced the charger connector. Plus, the protective film was replaced. It took about an hour. Thanks to master Alexander for the promptness and high-quality repairs.

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Olga

Level 3 Local Expert

Excellent, prompt service when replacing the battery. We answered all your questions. The work was done in 20 minutes. They immediately called and informed me that they were ready.

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Светлана Нескажуникому

Level 3 Local Expert

There is a lot of one star in this office! The master is not able to handle the basic repairs. As a result of poor-quality repairs, my phone was completely wrapped. And it's all the fault of the master and his poor quality work. At the same time, the phone was held for almost three weeks without a replacement fund. If you want to lose everything, then feel free to contact this office!

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Oksana Voznyakova

Level 2 Local Expert

Everything is very cool! Quickly and efficiently!The prices are the best in Minsk! The specialists and operators are very polite and helpful! For repairs, now only here!

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Петр Шитик

Level 16 Local Expert

I gave my phone for repair, and after replacing the screen with a new one, it started to get very hot. The next day, the phone has completely turned into a brick. Everything that was on the phone flew off, without restoration. I had to go figure it out. As a result, I remained the last one. I sent it to another workshop. Everything was rechecked and everything was rearranged. Now it works fine and does not heat up. It's a shame that everything was deleted on it. That's how I went to the repair shop.

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Валерий Смоляр

Level 11 Local Expert

Master Pavel! A real master with golden hands, many thanks to him, he helped me for the second time, I see in him a real professional, thank you again! Good luck and good luck, all the best!

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юлия м.

Level 2 Local Expert

Quickly and efficiently .have you used the courier's services Friendly .attentive operator when ordering repairs Grateful customers! Thank you for the quality service

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Alexander Pikun

Level 8 Local Expert

Very poor service, the price is not clear where they get it from, they counted 500 rubles for my laptop, of which a simple replacement of thermal paste is 150 rubles) they probably have it gold) by the way, in Minsk it's 80 rubles for cleaning on the market, as a result, I took the laptop but paid 100 rubles for diagnostics, I do not advise going to them

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Елена Якубовская

Level 2 Local Expert

I often contact this service. I recently changed the protective glass on my iPhone, and today I cleaned the speakers (thanks to Master Pavel). Everything is fast, and there are no quality issues either. The guys are polite. The price is reasonable. You can safely apply.

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Северное Сияние

Level 3 Local Expert

Thanks a lot to the master, the work was done efficiently and in the shortest possible time. Special thanks for your understanding, participation and kind, respectful attitude. I recommend it to everyone, excellent service! If there are any problems, I will contact you only)

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brokeN gspd

Level 3 Local Expert

I am happy with the repair, but there is a nuance. When I arrived for the diagnosis, the master who conducted it said that everything was in poor condition and needed to replace the part for a normal amount of money and ordered a spare part for me. A few days later, I was received by a second master for the repair itself, who simply said that the phone needed to be cleaned for normal operation and they charged me 2 times less. It is worth doubting the competence, since when replacing a part, in addition to the fact that I could lose the original spare part, which would make the phone cheaper, I would also have given 2 times more money than I needed.

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Елена В.

Level 3 Local Expert

Thank you for the quick and high-quality repair to replace the phone's camera.Very polite staff, discounts for regular customers, it's a nice bonus.

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Дима Б.

Level 5 Local Expert

08/19/2024 I contacted this service on Timerezev for reasons of failure(?) a laptop (I did not see a gaming video card) was taken for diagnostics , an hour later they said that the repair would cost 700 rubles, to my question what was the reason, the answer was unclear , we will figure out expensive spare parts since the laptop is not cheap (although they estimated it at 200 rubles in the acceptance certificate) , but they knew the final cost , I refused and I paid 65 rubles for the diagnosis. I am not from Minsk and the next day I applied for repairs at my place of residence , where I received a software repair for 80 rubles

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Елена М.

Level 3 Local Expert

Very conveniently, one of the offices is located in Dana Mall right behind the entrance doors to the Green. You can make an appointment for a specific time by changing the battery in your iPhone in 30 minutes.

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Евгений

Level 4 Local Expert

Where does such an assessment come from?! Are you screwed? The service is terrible. For 2 weeks, the phone was cleaned, which was diagnosed there. Not a single call during this time. An erroneous SMS message about readiness. And the cherry on the cake is to pick up the phone. I rested on the sign for a technical break, from what time to what time it is not written, just a phone number that cannot even be reached is indicated. The background was given a drowned phone for 2 weeks that everything was diagnosed there without even calls, this is already 2 times the phone sank. The first time I gave it to another repair. Everything was ready in 3 days.

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сабрина м

Level 3 Local Expert

It's a hoax, they said you need to change Apple Watch for 150 rubles , there's supposedly no other way.In another place, they helped for free in 5 minutes .There is no human factor, just to fool the customers

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Павел К.

Level 3 Local Expert

This is not the first time I have come here. In the current case of a broken matrix, a compromise solution was found in a rare RB phone model at an affordable price (an analog from another model). We did it well and quickly. I recommend.

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Валентин С.

Level 5 Local Expert

At Dana Mall, I was changing the safety glass. The price is higher than the market price. The master searched for my phone number in the database for a long time, asked for my full name for mailing. I think I won't apply anymore. The glass is pasted poorly, a large air bubble has formed on the edge. In addition, there is a scratch on the glass, it may have been scratched immediately after pasting, which is unlikely. I don't see any point in redoing the ride, since taking into account the parking time and the workload of the shopping center, it's a big waste of time. I do not recommend it.

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Lil_ R.

Level 2 Local Expert

First of all: when I handed over the device, they said that they would do it within 20 minutes, as a result, I passed 2.5 hours, but that's okay ; Secondly: when replacing the display, the master deceived that the speaker was allegedly broken and needed to be changed. As it turned out, when checking the house, the speaker and microphone, in principle, everything works properly and does not need to be replaced. And the master is not the most pleasant person : when you ask questions, he sighs heavily and rolls his eyes. Horror, in a word

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Валентин Б.

Level 4 Local Expert

How can I trust the masters after that? He carried a laptop. Reason:it was constantly heating up, turning itself off. They said severny bridge, replacement + spare part. They took 300 rubles. After a couple of weeks, I started to slow down again. Switch off. But not so often. I thought I rarely use it, it's okay. As a result, I had to carry it for repairs (to other craftsmen) they opened it in front of me, and proved that the severny bridge is my native one, and a fresh fan was replaced) and they also filled it with glue. Thank you, I'm not going to the e-group anymore! I don't recommend it to others either.

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omodanov

Level 4 Local Expert

The laptop was repaired fairly quickly, literally in 2 days. But I am lowering the score for the fact that employee Alexander communicated quite arrogantly and unprofessionally, I would even say rudely. After communicating with him, you no longer want to apply for repairs, at least at this point. Another master conducted a telephone consultation well, but they offered unnecessary services (most likely they are forced by the regulations). I also didn't really like the fact that I received a notification on my phone that I needed to make an appointment at a completely different address, and no one called me themselves - I had to find out about the repair process on my own.

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Макс Веренич

Level 4 Local Expert

The battery was replaced quickly and promptly, literally within 30 minutes. Polite master, explained everything, told me. I recommend.

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Givi Hiah

Level 2 Local Expert

I approached them with the processor blade on the xiaomi pad 5. Three days of diagnosis, agreed, and two days later I took it away. The guys are working well, the information about the breakdown was conveyed from A to Z. The prices are average for repairs.I recommend it!

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Алексей Маньяк

Level 5 Local Expert

I brought the laptop in after the flood, at first they said that one thing was broken, then another, and after that the third. They told me to find the motherboard myself. I didn't find it, I asked them to find and order, to which I received the answer that we couldn't order, I took the laptop and after that I discovered that the chip they were soldering off and called it (the video card) was actually the south bridge and when they were soldering off, the motherboard was damaged so it couldn't be repaired. I know for sure that the battery broke before or after them, but the fact is that it is also broken. Later I found out that the service is famous for its bad repair history. Yes

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Павел Мантана

Level 4 Local Expert

My first appeal, they worked at the highest level and the phone was taken away and the substitution was given and repaired qualitatively. I was satisfied. After a while I came to them for old times' sake I asked them to make the phone earlier, the time was agreed that they would cope before 17.00 pm As a result, they held me until 20.00 They couldn't glue the back cover! In general, the phone was taken away Well, I didn't see how the phone was under the case That the lid was not glued to the end I came to them again, I had a warranty left, they said that I needed to change the battery, so I allegedly had the back cover peeled off Replacing the battery would cost 150 rubles But since I have a guarantee, they will make me 110 rubles They didn't give me a replacement The master offered to do it at their branch, but in another workshop he called me and agreed that when the battery arrived they would dial me Approximately until 17:00 pm As a result, no one dialed me, I approached myself, to which I was surprised to the master, I said that no one had given him anything instead of Shabanov, Green was transferred to Momo This is all to the fact that over time people improve, but here, on the contrary, they did not initially work for the client and now they are not very interested It's a pity that such a good company has deteriorated so much

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Елена

Level 2 Local Expert

NEVER CONTACT US!!! Wasted money, rudeness, threats, but there are NO guarantees and obligations in fact! I applied to replace the battery, they persuaded me that you can only install the original one at a high price, 1 year warranty. I picked up the phone from the repair, but it couldn't stand for half an hour, I just called, made a transfer and went to the store. I look at the warranty - it says 6 months, the warranty is only for work, there is no information about the battery and there is NO warranty for it. I come back and talk about the problem, to which I receive an answer - go for an independent examination, I threw away the documents! And you are not obliged to provide me with anything and show that you have delivered, to hand over the phone for verification with the words for 14 days according to the LAW! At the same time, the contract on the website says that they are not responsible for the delivered phone!!! They don't give you a complaint book, and the management also sets conditions, no insurance, that the phone will be returned in good condition. NO questions were answered.I asked for the documents to be processed correctly, and the accusations from the head of Artyom Vladimirovich began again.From the second time, they only gave me a book of complaints. I've never seen such game!

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Nikita Danilov

Level 6 Local Expert

Terrible service. I left my laptop with the problem of disconnecting charging and turning it off spontaneously. The receptionist said that the power supply would not be needed. After 3 days, the operator calls me and says that the master requires a power supply. I gave you a ride. The next day, the operator calls and says, they say, the master did not detect a case of turning off the laptop with my power supply. I took the laptop and looked at the list of events - the laptop did not turn on at all on the day of the check with the power supply.

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Алесь Мойсейчук

Level 2 Local Expert

I left my phone and tablet. The phone was resuscitated during the day, the tablet turned out to be unusable. It is worth paying tribute to the specialist, he honestly said that he could do it, but the probability of a repeat breakdown is extremely high. I recommend it to anyone who doesn't want to be deceived :)

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Танюша

Level 5 Local Expert

Cool and fast. I changed the battery on the iPhone- 20 minutes and everything is ready. I also left my iPad to replace the battery. Efficiently and accurately. The guys are cool. Recommend

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E-group

411 reviews