E-group

5.0

264 ratings

Rate this place

Andrew

Level 6 Local Expert

Well done, excellent service organization!!! The polite guys at Expobel explained that the replacement of glasses is done only on Timiryazev and were ready to deliver the phone by courier. I need my phone very often, so I went there myself. They let me sit on a cozy sofa and wait for three hours until the glue starts to set... The battery and glass were ordered earlier by phone, no failures! The phone doesn't stop ringing at the reception.. laptops, tablets, and phones... Good luck to you guys and good luck! Thank you for prolonging my beloved Samsung's life!!!

See original · Русский

Show business's response

Анжелика Станчик

Level 4 Local Expert

Excellent service The laptop battery swelled up at night, they wrote on Instagram e-group - in the morning, as soon as working hours began, they immediately received an answer and advice on the problem. The laptop was given away before 12 p.m., and returned with a new battery at 8 p.m. Fast, high-quality, everything is cool

See original · Русский

Show business's response

Екатерина Дубоносова

Level 2 Local Expert

Late in the evening, I poured coffee on the MacBook keyboard. I called this service, as they were the only ones working at the time. After receiving a competent telephone consultation, I went to them. The guys did everything quickly and efficiently. Friendly staff and pleasant prices.

See original · Русский

Show business's response

сеня ?

Level 2 Local Expert

The MacBook broke down, I found the e-group on the Internet, read the reviews and decided to apply. The craftsmen carried out diagnostics, told the repair price and, after approval, made repairs. I am pleased that I asked for repairs to be made as soon as possible, and in connection with my departure, we agreed. Thanks)

See original · Русский

Show business's response

Сергей Станкевич

Level 5 Local Expert

In my mac laptop of the 16th year, the screen went out, everything turned black and I already started collecting money to replace the matrix, but the guys in the E-groups advised me not to hurry, conducted diagnostics, found the problem, fixed it. I gave the computer away in the morning and took the worker in the evening. Everything is perfect, thank you. I recommend.

See original · Русский

Show business's response

Валерия Анацко

Level 5 Local Expert

I didn't read the reviews before contacting this organization) now I'm looking, there are a lot of negative ones and I'm surprised, because I personally remain very satisfied, I changed the display on my mobile phone, the chat on the site works quickly, I quickly placed an order, the courier came to my office tomorrow, picked up the phone, the courier brought it back in the evening 6 months warranty, let's see how the screen will work, I believe everything will be ok. I recommend this organization.

See original · Русский

Show business's response

Анастасия Жолуд

Level 5 Local Expert

I handed over my 3-year-old Asus laptop for repair due to broken hinges and the need to replace the matrix loop. Everything was fixed quickly and without problems. Now it works as before before the breakdown. A huge plus is that the guys have delivery (they will pick up and bring it and you don't have to drag yourself anywhere if you don't have time for it). The prices are quite reasonable. In general, I recommend it

See original · Русский

Show business's response

Александра С

Level 4 Local Expert

This is not the first time I have contacted the egroup for the repair of smartphones and tablets, mainly replacing the screen / display. They do it quickly enough, efficiently, they can send a courier to pick up / bring the device if it is not convenient to go yourself. They work seven days a week. I will contact you again when the next screen is broken)

See original · Русский

Show business's response

Анна Езерская

Level 14 Local Expert

They do everything well, quickly, there are no questions! This is not the first time we have contacted you. The first time we changed the akum in the appwatch, everything works, there are no problems. This time, we dealt with the back cover of the iPhone. We did it quickly, as promised.

See original · Русский

Show business's response

Радмила Урбанович

Level 2 Local Expert

Polite, correct communication. They quickly made a diagnosis and offered a different way out of the situation, depending on the ability to pay. Repairs were also carried out quickly. Thank you.

See original · Русский

Show business's response

Кирилл А.

Level 4 Local Expert

Excellent service. Replacing the thermal interface on a laptop in literally an hour. I would give 6 stars if I could for the returned cap propping up the cooling tube If anyone is interested in what kind of cap The cooling tube did not press down a little because there was no thermal pad. When new thermal pads were installed, it was naturally removed. And they even returned it in a bag

See original · Русский

Show business's response

Вероника Ладутько

Level 3 Local Expert

Due to disgusting circumstances, I had to look for a service to unlock my phone (iPhone 15 pro), but it happened because of a broken display. More precisely, when they bought the phone, according to the seller, it was almost zero) but in fact it turned out that everything was changing there. I consulted in three services and settled on the e-group. They inspired the most trust and hope appeared. Unfortunately, I had to lose all my data. But after agreeing with us, the phone was brought back to life, repaired and wished for long-term use with a half-year warranty. Everyone is very friendly, they advise, listen, and help with the choice! I advise you as excellent specialists!

See original · Русский

Show business's response

Andrei Morehod

Level 5 Local Expert

This is not the first time I have contacted this service, I am completely satisfied with the attitude towards customers. At that time, the battery in the old Samsung Tab S2 tablet was replaced promptly.

See original · Русский

Show business's response

Дима Б.

Level 5 Local Expert

I contacted this service. The laptop did not see the video game card. A polite administrator took over the diagnosis, after 40 minutes I was told that my repair would cost 700 rubles, and to my question what is the reason, the answer will be repaired. The diagnosis cost 65 rubles Result: I am not from Minsk and in our Maryinogorsk Alex service , the laptop was taken for repair, a day later everything was ready. The cost was 80 (EIGHTY) rubles It should be a shame . If a person is not from Minsk , it does not mean that he is a stupid collective farmer

See original · Русский

Show business's response

Наталья Солонович

Level 2 Local Expert

I thank the whole team. Very well-coordinated work. Starting from the receipt of the order. Special thanks to the wizard for setting up and cleaning the laptop. Quickly, efficiently, plus competent consultation left only pleasant impressions. It is very valuable when a person is well versed in what he is doing.

See original · Русский

Show business's response

Артём Пасечник

Level 8 Local Expert

I recommend it to everyone. The phone was promptly diagnosed and repaired. I handed it over at 6 p.m. and picked up the repaired one the next day.

See original · Русский

Show business's response

Татьяна В

Level 2 Local Expert

Thanks for the quick replacement of the glass and battery in the phone. The phone has become somehow delicate and nimble, the purchase of a new phone is postponed)))) Thanks!

See original · Русский

Show business's response

Никита Букатко

Level 2 Local Expert

I decided to somehow install a radiator on the second ssd in my laptop, I did not calculate the size of the radiator a little, and as a result, after assembling the laptop, the radiator sold out and something shortened on the board, after which the slot for the second ssd stopped working, otherwise the laptop remained in working condition. I brought the laptop to one of the points of this service located at Prytytsky 156, there is no acceptance there, we looked only at the external condition of the case (scratches, scuffs), while only the fact of their presence, although it is necessary to photograph everything in a good way, so that later there would be no questions about which scratches were before delivery, and which they could have appeared later, but that's still okay, they didn't even bother to minimally check the technical condition of the laptop, whether it turns on at all or not, not to mention the fact that the laptop was not delivered as standard with an additional 2 TB ssd and 64 GB of RAM, this would also like to be fixed at acceptance, these components are nowhere they did not disappear after the repair, but still I would like this to be recorded in the acceptance certificate for peace of mind. I handed over the laptop on 05/17.24, with the result of the diagnosis, I received a call on 05/20 and announced the repair cost of 280p, they also said that the laptop needed to be serviced for 80p, although it was serviced half a year ago with high-quality thermal interfaces, refused maintenance, but I will return to this a little later, they said that a few days would have to wait, after that no news, I called them myself on 05/31, they said that they were waiting for the part and everything would be ready soon, and on the evening of 04.06 the laptop was ready, someone might probably think that it was unacceptably long, but I think it is acceptable, I would certainly like a little faster or that initially I was told that spare parts were not available and would have to wait a little longer, but I still think the breakdown is quite rare and the necessary spare parts were not available, so I have no complaints about the timing. I have already gone to pick up the laptop at their central office on Timiryazev 121/4, so that if I have any complaints about the quality of repairs, solve them on the spot, and not drive the courier, but everything was done qualitatively, the case was slightly stained with liquid thermal padding and after their sticker there is an adhesive trace, in any case it is solved for 3 seconds with an alcohol wipe, but they could have done it themselves, but come on. I will return to the moment of maintenance, at the time of delivery the laptop had no problems with temperatures, after repair it godlessly overheated and dropped power, and this is a fairly natural result, I understood that this would happen, it could not be disassembled once and probably was stored these 2 weeks in disassembled form, the question is why I did not we tried to explain or even why maintenance is not included in the repair cost in such cases, when the specifics of the repair itself and its timing do not allow us to preserve the properties of thermal interfaces, fortunately I understood this myself so I bought thermal paste with a phase transition in advance, I had everything else and immediately serviced the laptop myself. From what I wrote here, it may seem that this is a terrible service, in fact, no, specifically the repair itself is done qualitatively, and the result is the main thing, the staff of this service communicate very politely, and everything else is not quite significant quibbles, if suddenly there is a need, then I will turn to them, I would put 4.5 stars out of 5, there is still a lot to work on, but I am satisfied with the result

See original · Русский

Show business's response

Timur Savko

Level 4 Local Expert

Terrible service: 1. Employees blatantly lie about the condition of equipment repairs. Deadlines are not being met. 2. I wrung out the laptop, waited, and was given away without repair with a worsened problem. 3. When trying to solve a problem, they were rude I strongly advise against this place, there are more complaints in the book of complaints and suggestions than I have ever seen. If it would be possible to put 0, I would put 0. Thank you (but not you) that you were able to fix the laptop in the time you spent fighting with me.

See original · Русский

Show business's response

Yaroslav

Level 7 Local Expert

They fixed my mom's phone, there was a broken screen, explained everything, made a discount for coming to them. The phone is working after repair, I hope it will last for a long time, the warranty is 6 months.

See original · Русский

Show business's response

Евгения Сокол

Level 6 Local Expert

Thanks a lot to the guys for repairing the phone, We did an urgent replacement of the glass and module. Everything is prompt, high-quality, and this is not the first time we have already applied!

See original · Русский

Show business's response

Maksim Sheliantsou

Level 4 Local Expert

Fast, high-quality, not expensive. Well done! This is not the first time I have applied.I liked everything both now and last time. Polite staff. Large parking area .

See original · Русский

Show business's response

Golub Vitaly

Level 5 Local Expert

There were some difficulties with flashing, they couldn't cope in an hour (it was 22 o'clock), but they advised the central office on Timiryazeva Street, they said they would definitely help there and helped promptly, and everyone in the office was very friendly, both the masters and the administrator. At the same time, they immediately warned that if it didn't work out, they wouldn't have to pay for anything, unlike another company.

See original · Русский

Show business's response

Роман Ватаманюк

Level 3 Local Expert

Thank you very much for the work done quickly, you helped out very much, affordable price, I will advise you as good craftsmen, thank you again, friendly staff (operators), thank you very much for the quick orientation and for the attitude

See original · Русский

Show business's response

Антон Вуколов

Level 5 Local Expert

It was necessary to change the glass to POCO, they took it away at lunch, and in the evening they brought a ready-made phone, everything is working well, I am satisfied with the speed of solving the issue

See original · Русский

Show business's response

NastinkaB03

Level 4 Local Expert

DO NOT TAKE YOUR PHONES TO THIS ORGANIZATION FOR REPAIR! it all started with the fact that the young man handed over the phone a couple of months ago through a courier, they did not provide a replacement phone, they made him wait two days (it was agreed with the consultant that repairs would be done within a day) , they asked to REPLACE the display . As a result, as we later found out, the display was simply restored (and also not high-quality😀read below ) !!! (the restoration work, as we found out, takes 2 hours MAXIMUM! NOT FOR A DAY! and the replacement of the display is a MAXIMUM of 5 hours! AGAIN, IT's NOT A DAY!) then it's just more interesting a couple of days ago, we noticed that the sensor was not working properly, all the buttons themselves were pressed and not controlled . We contacted this organization under warranty at the point in the shopping center Castle and they told us AGAIN what they would do during the DAY!!! bottom line: the phone was on the point from 10 a.m. to 5 p.m. the master did not pick it up (they did not pick up the phone and did not call back, we called ourselves) the consultant at the point offered to pick up the phone and take IT to their main office, where they would make repairs faster) they took us to the office, where they accepted the phone, BUT they didn't immediately inform us that the MASTER was OFF, only a day later they told us about it, and only the next day they informed us that the case was not guaranteed at all and water just got into the phone)))) the young man took the phone and took it to another organization, where they told us, "your case is inflated because your phone was overheated when it was sealed (during warranty inspection, as if on purpose), the water could not get there, it would only get in case of POOR repair, that is, POOR BONDING of PARTS." such : E GROUP will tell you that the repair will take a maximum of a day, but in fact it takes about 2-3 days and in addition the repair is done poorly!!!

See original · Русский

Show business's response

Максим Молчанов

Level 9 Local Expert

Thanks for the prompt repair! Macbook PRO 16(2019). Stopped charging. Where to go on a day off? The repair, complete, took less than an hour. I played GTA on a curling iron while I was waiting. We helped out a lot with the promptness of solving the issue. Thanks!

See original · Русский

Show business's response

Антон Карпиевич

Level 13 Local Expert

Excellent, fast and accurate work. The master did everything perfectly. Separately, I would like to praise the responsiveness of the call center and the punctuality of the deliveryman.

See original · Русский

Show business's response

Полина Хмелевская

Level 2 Local Expert

We cleaned and replaced the thermal paste in the gaming laptop in 40 minutes, explained and told everything, and were satisfied with the service. While waiting, they offered to play a game console on the sofas)

See original · Русский

Show business's response

Илья Марков

Level 4 Local Expert

Everything is great! Efficiently and on time. The price is fine! The guys are friendly and did everything efficiently. Diagnostics on upovna. Accessories and spare parts are normal.

See original · Русский

Show business's response

Артём К.

Level 6 Local Expert

I applied to replace the charging connector. It turned out that it was just necessary to clean it. I was very pleasantly surprised that they work by appointment. I recommend. Honest employees. Feel free to contact us!!

See original · Русский

Show business's response

Елена Павлова

Level 4 Local Expert

We quickly and successfully changed the glass in the Honor Magic pro phone (curved to the edges). They gave a half-year warranty. Thanks!

See original · Русский

Show business's response

Mast3r

Level 5 Local Expert

The broken glass on the phone was replaced as quickly as possible. We called back when we were ready! They gave a 6-month warranty.

See original · Русский

Show business's response

DimaOneTap НЕТ

Level 2 Local Expert

Hello! I don't have any cultural or even neutral words to describe this service center. But I will try to keep within the bounds of decency and political correctness. I turned to this service at the very end of the summer. The problem was with the laptop, namely: the charger did not work and therefore the laptop did not work. I gave it to the reception point at the Momo shopping center. I was told that he would be transferred to the central office and they would sort it out. A day later, they call me, they say they found a problem and charged a price tag of 300 rubles. I asked for time to think, and they agreed. After a few hours, I call back and refuse services. They're asking me: "Why?". I replied that I had decided to contact another service. We tried to convince them with a discount of 30 rubles (including a discount of 270 rubles) As a result, they told me to wait for an SMS message about readiness for issuance in the same place where I gave it. Several days pass (about 3 days) The SMS never arrives. I also decided to read the public offer on their website. It is worth noting that when I received the device, I was told that, if I refused their services, a fee for "diagnostics" would be charged. And so, after reading the public offer, I found an item that there is no charge for diagnostics. I decided to try to press this point when calling, there is little chance, but it was worth a try. I call the service with the question "Where is my laptop?" I name the manufacturer and model, but instead of a specific answer, I get persuasions for a discount of 100 rubles. I refuse. I am told that I will have to pay for the diagnosis, but I refer to their offer with a diagnostic clause. The person who was on the other end of the wire was put into a small stupor))). But, as expected, nothing came of it, they say, because in your case, diagnostics involves disassembly and assembly. I did not argue, because there was no desire already. Literally a day later, a message arrives that you can pick up the device. Immediately after I picked up the laptop, I took it to another service. And here the situation goes from the category of drama to the category of comedy. They tell me that, well, actually, everything works with both your s/y and our s/y. Maybe they just reconnected the battery or something like that. There is no point in soldering anything while everything is working, and, apparently, they just wanted to make easy money from me. And they named another interesting feature, but I will deliberately omit it and tell you about it a little later. It takes about a month. The problem returns, only now the device does not work at all without a battery, and with a battery it turns off under load. And it also does not charge. I am sending it to the service where I last applied. As a result, the problem with disconnecting under load with a connected battery is resolved by replacement. But it still can't work without a spare part and the problem is not in the battery. And it also turned out that the very detail that was omitted above, namely, that some services, before calling the client and, accordingly, receiving acceptance, and subsequent transfer of money, can already fix the problem, and if they refuse to pay, they "cheat" and solder some schemes out of the board. This is the situation that happened to me. It turned out that some circuits on the board are missing. I still haven't picked up my laptop. There are minimal chances that a conscientious service engineer will find all the tricks of these masters and the device will be able to work normally, as it should. But I think it's obvious that the chances are extremely slim. Therefore, I am extremely angry at this service and, accordingly, I highly recommend that you do not contact them. What also upsets me extremely is that I will not be able to compensate for the damage in any way, since it is absolutely impossible to prove that the damage was caused by this particular service. The only thing left for me is to sit, stamping my feet in anger, and write angry reviews wherever possible. Thank you for your attention, don't make my mistakes.

See original · Русский

Show business's response

Александра В.

Level 6 Local Expert

Problems with the matrix were quickly fixed, and instead of a complete replacement, they offered restoration and warranty. It took less than a week to diagnose the repair and return the laptop home) Thank you guys for the service and good work!

See original · Русский

Show business's response

Гена Гожа

Level 3 Local Expert

I turned to this service for replacing hinges and restoring the case. The cost was agreed with the receiver. The case has been restored, there are no complaints about the quality. The hinges have not been replaced, although new ones should have been installed. But the price remained the same "tk still works." To my comment about the price reduction, there were no replacement hinges, and the repair of the case cost more than a new part - sorry, the receptionist has been working recently. I do not recommend this service, because the prices are very high. They do not fulfill their obligations. There are no complaints about the quality of the hull restoration.

See original · Русский

Show business's response

Валерия Р.

Level 2 Local Expert

In January, I contacted this service about the noise in the laptop. After asking about the timing of the diagnosis, they did not answer me anything specific, they said +-day, as a result, no one called me a day later and I did it myself. They said the problem is in the cooler and it will take another extra day. I took the delivery service, but missed the call, called back 10 minutes later and was told that the courier had already left and I needed to wait for the next day for delivery, the question by what time I was not answered anything specific again and I had to urgently leave for my laptop on my own, because it is necessary for work. After 3 months, the laptop started making noise again and I needed to replace the cooler again. Because I had a 6-month warranty, I decided to contact them again to replace it. The breakfast story has repeated itself again. It took 2 days to diagnose the obvious problem again + 2 more days to replace it, holidays, etc. Total: diagnosis and replacement of the cooler - 4 working days, the cooler flew again after 3 months and it took 4 working days again (they did it under warranty for free, but I lost my working hours), they fed me breakfast in a polite way, no specifics and deadlines. If the laptop is working, you value your nerves and your own time, then I do not advise you to contact this service.

See original · Русский

Show business's response

Дмитрий Иванов

Level 5 Local Expert

Excellent service, replaced the battery on the Macbook, promptly - handed it over at the main office yesterday afternoon, picked it up this morning. Prices are reasonable

See original · Русский

Show business's response

Юлия О.

Level 5 Local Expert

Regarding customer service and the courtesy of specialists and couriers, I recommend it. We talked pleasantly and answered all the questions. There was a problem - the phone turned off and did not turn on. We agreed that they would take it away, look at it, and tell us what the problem was, then we will decide what to do next. The courier arrived, the deadlines were delayed a little, they promised to call the next day, but there was no call, I called a day later, they said that the phone had not yet been received for service. Later, they called and reported that the problem was in the system, the phone itself reset to factory settings and turned off. They turned it on and said that nothing else was needed from the repair. Three hours later, the phone was delivered by a courier to another address at my request. They took 10p for delivery and that's it. I will remember this service and, if necessary, I think I will contact you here. Development!

See original · Русский

Show business's response

-nobody-

Level 8 Local Expert

I do not advise contacting this service if your problem is more complicated than reinstalling Windows. For the fact that they will look at your laptop, they will take the amount of 85p, calling it a diagnosis (although there is no diagnosis in fact)

See original · Русский

Show business's response

Андрей Выпирайленко

Level 4 Local Expert

Quick response of qualified personnel, high-quality repairs.

See original · Русский

Show business's response

денис букшта

Level 4 Local Expert

The broken phone screen was replaced quickly, efficiently and inexpensively. It's not the first time I've contacted you, and I'm happy with the service.

See original · Русский

Show business's response

Ольга Мишур

Level 2 Local Expert

Excellent laptop diagnostics. Reasonable prices. And there is courier delivery to save my time. Good job!

See original · Русский

Show business's response

Виктория

Level 9 Local Expert

Wonderful craftsmen. Nothing was done or imposed. Charging didn't work for me, and when I connected fast charging, it started a frenzy.: charging went on and off.. We gathered a whole consultation, we thought that the charging board had flown (the cost is about 400 rubles), but when they made the diagnosis, they took the phone and returned it an hour later with a repaired charging socket (the cost is 120 rubles)..

See original · Русский

Show business's response

Алена К

Level 4 Local Expert

We changed the battery to the apple watch 4. There was a slight delay, but in general we coped perfectly. Special thanks to Pavel for his caring attitude towards the client.

See original · Русский

Show business's response

Антон Кравцов

Level 2 Local Expert

Polite staff. They worked quickly. The price is acceptable. A comfortable waiting area. I came for the first time and not for the last time, I give 5 stars!

See original · Русский

Show business's response

Anna Pakholka

Level 5 Local Expert

Please note that the reviews have either one star or five (it feels like they are setting themselves). I took the laptop in WORSE condition than I handed it over!! Order number Z20499 There is ZERO desire to apply here. 1) they said they would do it in a day. As a result, in a day (as it is written in the receipt) I took my PC with a price of 165rub for cleaning from dust / moisture (originally it was 100rub), an additional payment allegedly for urgency. 2) when I arrived home, I found that the left button on the touchpad was half broken (lost sensitivity). It only works if you press it right next to the right one. Surprisingly, later, I read the reviews and came across the same situation in other reviews 3) I told my friend about my situation, she asks "not an e-group" by chance? She was billed 350 rubles, for a week, they did not want to give her the phone, then in Mogilev this malfunction was fixed for 120 rubles. 4) when I handed over my laptop, I immediately came home and changed the passwords on the mailboxes. As soon as I took it away, a Google code comes to the phone to confirm the login. That is, somehow it is very suspicious that a couple of hours after finding the laptop in this service, someone tried to log into my accounts (this has never happened in 10+ years). Again, later, later, I read about a similar situation with another client of this "service", whose social media data was leaked.networks. I'm not going to contact them anymore!!!!!!!!!!!!!

See original · Русский

Show business's response

Никита Козлович

Level 4 Local Expert

I contacted you about the glass gluing on the iPhone XS. We did it within two hours, left the native matrix and pasted a protective film with a bonus. Subsequent repairs are carried out by E group only.

See original · Русский

Show business's response

Владислав Ж.

Level 2 Local Expert

Urgent laptop maintenance is actually performed in an extremely short time, I am very satisfied, the execution is excellent, the communication is pleasant

See original · Русский

Show business's response

Павел Кебец

Level 2 Local Expert

I handed over the phone for urgent diagnosis and repair. I didn't get anything urgent, just an invoice. As a result, I took the phone without repair, the diagnosis was made clumsily (urgent diagnosis took a week of time and as a result they did not give a conclusion like a check!, they said in words and then they did not guess). During the week, the options were sorted out using the poke method, every day there was a new version. I highly recommend not contacting this service!!!

See original · Русский

Show business's response

E-group

149 reviews