It's a very beautiful place, and it's great for a relaxing family vacation. Calm down, fresh air Clean room, bed linen, towels. Everything is very clean. Disposable slippers, toothbrushes, toothpaste, shampoo are all provided The food is delicious

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Елена Шорникова

Level 3 Local Expert

Every year I come to this hotel from Russia for 3-4 weeks. Breathe in the mountain air, look at the mountains and nature. Getting to the city by bus 12 is fast and inexpensive. Well, or by taxi Yandex (2200-4000 maximum tenge from the city to the hotel). I am satisfied with the price of the hotel, cleanliness, the staff is very attentive from the manager Olzhas to the cleaning staff. I buy food in the city and store it in the refrigerator. I like being away from the hustle and bustle of the city. With eco-friendly air. I returned to Russia refreshed and minus ten years in health.

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Анастасия Садова

Level 5 Local Expert

Review from a Russian tourist: The first room was given, in which there were countless ladybugs everywhere, on the bed, on the ceiling, on the floor, on the walls, in the bathroom, generally everywhere. Next, we were moved to a room with a gap in the doorway, the toilet does not close at all, and the audibility of people from the hallway is 10 out of 10. There were dead cockroaches in the room, thank God that at least in this condition… The bathroom was covered in black mold. We went to bed unwashed and unwashed for two nights in a row. Do you know why? Because there was no cold or hot water. They told me about it at the reception, but they didn't fix the problem. There is a separate story about heating, the room had a cold room in early October, so we slept under two blankets and bedspreads. We went to the reception, asked to turn on the heating or give a heater, which they refused, allegedly they could not help. The next day, other tourists checked into the room and complained about this problem, the heating was immediately turned on and the heater was given to them! In general, with all my heart, I do not recommend the number. I have no idea why there are so many good reviews here.…

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150 reviews