Not bad. The hotel is decent, though I would describe it as moderate overall and slightly overpriced for the experience offered.
One notable drawback is the pool area, which is located outside the main hotel building. This setup can be highly inconvenient, especially during the winter months, so it’s worth keeping in mind if you plan to visit during colder seasons.
Additionally, the buffet has a limited selection, with relatively few options available for both breakfast and dinner.
That said, the hotel remains one of the more preferable options among others in the area.
Mahmood Qeshmi
Level 3 Local Expert
April 12
Nice & clean hotel
Furniture is very old need to change
Arthur M.
Level 5 Local Expert
September 13, 2024
Nice hotel and restaurant
Artak Sargsyan
Level 3 Local Expert
August 25, 2024
klassnoe mesto
Hakob K.
Level 3 Local Expert
June 9, 2024
Great place!
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Narek Movsesyan
Level 3 Local Expert
August 27, 2024
Good
Анастасия Параскун
Level 11 Local Expert
March 2
A wonderful hotel, everything is at the highest level, the staff is polite and friendly, the rooms are clean, towels are changed daily, the bed is comfortable and the linen is snow-white cotton. Linen is changed every three days. The room has everything you need: a bathrobe, slippers, hairdryer, refrigerator, kettle. Sauna, hammam, salt water pool, super. The breakfasts are delicious and varied. The slope is about a kilometer away, transfer every hour. I definitely recommend it!
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Мария Колесникова
Level 5 Local Expert
March 27
Friendly staff, delicious breakfasts (sooooo), nice pool, beautiful grounds, 20 minutes on foot from the ski lift, 5 minutes by car. It's a 20-minute walk from the center, as well as from the casino and zip line. The location is perfect! Mountain view. I am grateful for the good memories of my stay.
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Igor Bezmolitvenny
Level 13 Local Expert
March 27, 2024
An excellent hotel for lovers of ski holidays: close to Tsakhkadzor mountain, excellent service, delicious food, cozy atmosphere. I would especially like to note the professionalism of the metrodotel Arsen. In fact, he "closed" all the issues that arise during the stay, i.e. not only in the restaurant, but in general everything. At the reception, there are often just polite people, but highly specialized only on a smile))) It is necessary to solve the issue or move away from the template - stupor. But these are such small things. The transfer to the mountain is clearly scheduled - every hour from 10 to 16. The fence from the mountain is also every hour, the last tranche is at 17:00. And God forbid you not to warn the reception that Yes, you will go at 10 (or 11 or 12, etc.) - they may not bring the car and scold: you need to warn, every hour goes it does not mean that it is enough to get out on time and here it is, no - you need to warn that you will get out. In short, we look above about the reception.
The hotel has a decent swimming pool with a hammam and sauna - towels, slippers are given out, everything is fair. It's true in a detached building, but it's nothing: in slippers and a bathrobe there and back through the restaurant - but why not?! After visiting this place, you will understand what I mean. There is a billiard table on the second floor of the hotel. Russian. Well, it's a sooooo good table. But the cues are poop. It's understandable - it's probably expensive to change.
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Дима Образцов
Level 10 Local Expert
June 29, 2024
We stopped for lunch, the prices in the restaurant are standard, they cook delicious from a big bonus, an excellent playground with trampolines and a children's indoor maze for hotel guests and for restaurant visitors.
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Григор Мадатян
Level 3 Local Expert
February 16
I love this hotel, I've been with families many times, I advise everyone. Homely atmosphere, delicious cuisine, nice pool.
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Полина Шейкина
Level 7 Local Expert
April 26, 2024
Great hotel for 5. The food is delicious, the staff is friendly. The pool is warm and clean. However, one of the waiters got into the database. He wrote down the phone number and after leaving wrote that allegedly his mother needed an operation, give 300k drams. He wrote "ostensibly" because for a man whose mother is very ill, he was too cheerful and very sociable with other staff when she left tips. It surprised and made me laugh a little. But the service on his part was good
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Акопян Ваган
Level 12 Local Expert
March 17, 2024
Great hotel.
Very friendly staff, clean rooms. The food in the restaurant is very tasty.
There is a swimming pool, sauna, gym, conference room.
There is a spacious parking lot with the possibility of charging electric cars.
The price is acceptable.
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Андрей Кузнецов
Level 8 Local Expert
January 28, 2024
Great hotel. We had a family vacation for the New Year. Polite staff. We solved the problem with the missing bed for the child. A very cool restaurant with a delicious and varied menu. There is an indoor swimming pool with warm water, a sauna and a steam room. In general, I recommend it. Spacious parking for cars
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dmitriy a.
Level 3 Local Expert
October 17, 2024
One of the worst hotels I had to visit, because I sleep during the day, please do not disturb, they knock anyway until you go out to them and tell them not to, it's very cold in the rooms, there is no heating, the neighbors seem to be behind a cardboard wall
But the situation peaked when they cleaned the room and opened the balcony door and closed the curtain, I came at night and did not notice, they had a subzero temperature at night in October, as if I was sleeping outside, maybe I earned meningitis, told the administration about it, asked for compensation, they did not even care, they did not even apologize for the 3 days that I there was also some kind of cheap breakfast offered and that's it, in general, it's not worth going to this hotel, which is also by the way remote from the whole world
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Liz Ozerova
Level 9 Local Expert
February 4, 2024
A good hotel, not cheap, but very pleasant atmosphere, excellent staff. There is a children's room, an indoor swimming pool, a sauna, a hammam, a shuttle service to the ski lifts and parking - we were on New Year's holidays - we did not regret it
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людмила османова
Level 7 Local Expert
March 6
I really liked the hotel as a whole. Transfer to the mountains. Good breakfasts. Swimming pool. The hammam. Sauna. What I didn't like: the ski room is combined with a rental car. Very small. And they didn't always turn on the shoe dryer, or they turned it on at a low temperature.
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Елизавета
Level 7 Local Expert
February 27, 2024
A great place, we stayed with a company. There is a nice swimming pool, as well as a magnificent hammam and sauna. A wonderful breakfast with an excellent buffet. And absolutely terrible rental equipment for skiing and snowboarding.
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Михаил Чуваков
Level 5 Local Expert
February 13, 2023
The hotel is excellent, the service, the cuisine, the rooms are wonderful! Thoughtful design and high-quality materials. The Spa center deserves special praise. But the hotel is located in a proposed ski resort, and there is nothing to do here without snow. It was January 5, 2023 - longing! There is a transfer from the hotel to the slope, we went, trampled the mountain, returned.
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Елена
Level 9 Local Expert
October 10, 2023
Everything is just great! Both the rooms and the restaurant. Delicious dinners with excellent service.
The room has a beautiful view. I also really liked the pool.
There is a cable car nearby.
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АРКАДИЙ АЙВАЗЯН
Level 9 Local Expert
August 10, 2024
A cool hotel. The staff is very expensive. I liked the kitchen too. BUT the elevator doesn't work well! The elevator doors are closing decently. There is construction going on on both sides, all the time there is noise and sawing.
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Алексей Ромаев
Level 9 Local Expert
October 26, 2022
The rooms are a little shabby (we had a standard), overall I liked it, but the breakfast food is so-so, the service is excellent in this well done. There is a playroom for the child, you can leave the child there and he will be looked after. The pool is clean, but small, and the locker room is very small, it's good that when we went the pool was almost completely free. In general, I advise you, Armenia as a whole is an interesting country for recreation.
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Alexei Okishev
Level 16 Local Expert
February 18, 2023
Excellent service, the most delicious food in the World from a chef specially discharged from Egypt - Rifat Jan!! Logically located rooms, equipped with perfect furniture (so that you understand - no chips, no scratches), the same dishes, everything is the principled position of the hotel owner. An incredibly beautiful swimming pool with sauna and hammam, the water is immaculately transparent. A shuttle service is provided. Needless to say, Tsakhkadzor was once the main ski resort of the USSR... The Elegant Hotel is its true decoration!
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Ника Тошикова
Level 5 Local Expert
January 25, 2022
A pleasant hotel, we stayed there for a little less than a week.
Polite Russian-speaking staff!
The rooms are cozy and spacious, and the decor in general.
Very close to the ski area, there is a trasfer.
There are very cute dogs on the territory of the hotel (they are in aviaries, so do not worry, if you do not like dogs, they are not allowed out)
I ran into a problem! We lived on the 5th floor, the wifi is disgusting! It doesn't catch at all! Neither to call a taxi, nor to write a message, I had to go down!
Another problem is that the singers in the restaurant are incredibly loud, the room is small, and the music is terribly loud((
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Arus H.
Level 4 Local Expert
August 24, 2024
There is a playground near the parking lot 😏it's not convenient at all ✖️but everything is fine🫶🏻
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Илария
Level 23 Local Expert
March 6, 2023
Great hotel)the main thing is to ask for rooms without a view of the construction site.it is very convenient that there is a transfer to the cable car from the hotel, 5+ service, a mini bar for a penny
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Валерия Рылеева
Level 11 Local Expert
January 12, 2023
A very cozy hotel, in a beautiful and convenient location of the city!
The restaurant, the pool, the river, the staff and of course the rooms !!!
I liked everything, I recommend it and I will come back 👌👌👌✨✨✨
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Людмила Кизей
Level 5 Local Expert
June 28, 2023
Everything is at the highest level!!! And the staff, and the service, and the food, and the rooms, and the pool, and the sauna, and the hammam, and the territory, the restaurant is super, I bow low to you Armenian brothers, I respect
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Anonymous review
January 26, 2022
Probably one of the best hotels in Tsakhkadzor!
Everything pleases here: cleanliness, kind and helpful staff, location, swimming pool, sauna, restaurant!!! Everything is at a high level! Excellent and comfortable rooms. I will come here more than once! Respect to the owner!!! Everything depends on the owner!
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Hayk G.
Level 5 Local Expert
December 15, 2024
It was very nice clean room 0W friendly staff
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Михаил Григорьян
Level 4 Local Expert
February 23, 2024
It's a good place, but for some reason they don't bother to clean the room, right up to toilet paper, which tends to end up never being brought.
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Альберт
Level 2 Local Expert
April 1
Everything is great, just the pros
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Ангелина
Level 6 Local Expert
January 7, 2022
The rooms are clean. The staff is friendly. It's cozy to be there. It is located in a picturesque place. The cable car is a 15-minute walk away. There is a very tasty croissant with chocolate for breakfast.
Of the cons:
Audibility and monotonous breakfasts (meat and cheese cuts, rice porridge, cereal with milk, omelette/fried eggs, sausages, pastries)
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VIP
Level 7 Local Expert
February 21
The hotel has a maximum rating of 2.5-3 stars.
There is a smell of cigarettes in the room, it is cool, there is no climate control system. The breakfasts are sad, there is nothing to eat.
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Yeghishyan Narek
Level 5 Local Expert
June 1, 2024
Everything was fine, the only thing is that at 12:00 the electricity is turned off on the sockets
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Алексей Красный
Level 7 Local Expert
September 18, 2022
We stayed at this hotel many times, this time we waited 20 minutes for registration. The reception was empty until the owner of the hotel appeared)) The service is normal, the price tag is too high, well, everything is subjective. The pool saves everything, too, not without drawbacks, the hammam is turned on only in the evening when there are a lot of people there. The restaurant is not bad if you are too lazy to go / go to other places. But there are better restaurants and not far away.
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Артем Минасян
Level 8 Local Expert
September 17, 2022
An interesting concept of the hotel with removable cottages, live music, an excellent restaurant surrounded by mountains. The purest air and the fragrance of mountain plants
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Светлана Самойлова
Level 19 Local Expert
October 20, 2021
It was winter. Delicious cuisine with a large selection. Free shuttle service. There is an ATM. Polite staff. There is a swimming pool and a sauna on site. I really liked everything (a small minus is the audibility through the walls))))
I will come back again and again. 👍
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Л.С
Level 9 Local Expert
March 25, 2023
The hotel is not bad, the room facilities can be immediately rated at 5+, but the restaurant does not hold up. The price is too high, and the quality is 4. A good pool, hammam and sauna. There is a shuttle service to the ski lifts.
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Ան Ան
Level 2 Local Expert
March 23
I am very unhappy, the room was not clean, the cups in the room were dirty, there was not even coffee and tea.
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Армен Атоян
Level 10 Local Expert
August 25, 2023
A chic flower salon, excellent service,fresh flowers and reasonable prices
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Там Тан
Level 4 Local Expert
March 14, 2024
I was there, it's just a miracle, I really want to come back in a few years and ride lizhaz
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R900
Level 8 Local Expert
June 24, 2021
Great Hotel! It is quite fresh, as close as possible to the mountain - 0.5 km to the lift with an easy ascent, almost running back, downhill) a separate building with a swimming pool and sauna is a good end to a skating day, a good hotel restaurant, excellent (full-length) breakfasts. Nearby, within walking distance, there are several small authentic family restaurants, a shuttle service to the mountain and back is included, a room for storing and drying ski equipment. The rooms are not large, but clean and cozy)
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Мария
Level 17 Local Expert
August 10, 2024
The dryers were not working. And so a great gtel
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Susanna Grigoryan
Level 3 Local Expert
August 29, 2024
A wonderful place, I recommend it to everyone
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Виктор Тишин
Level 12 Local Expert
April 30, 2022
Nice hotel. It's not far to the mountain. Restaurants are 1.5 km away on foot. The Internet is good. There is a SPA with a swimming pool. The restaurant is good. The staff is friendly. Everyone speaks Russian.
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Шишкин Анатолий
Level 9 Local Expert
March 21, 2021
Pleasant interiors, clean, pleasant jazz is playing in the hallway during the day. There are a lot of paintings in the hotel, it's nice to walk along the corridors, discussing the work of local artists with friends. The staff goes to the meeting in all matters. The menu in the restaurant is delicious, you can order Food in the room. There is a special room with a ski dryer, a transfer to the mountain with a good driver. What is missing is a hook for outerwear in the rooms at the entrance to the room, you have to walk with it to the wardrobe, which is next to the bed.
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Haykush Ishxanyan
Level 3 Local Expert
March 4
Great place ❤
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Narine Khachatryan
Level 2 Local Expert
August 18, 2024
Caring staff, everything is at the highest level, thank you
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наталья Тихонова
Level 10 Local Expert
February 11, 2022
Lovely hotel, excellent service, friendly staff, delicious food, clean rooms, free shuttle service to the cable car and back