Elektrosila
157 reviews
December 18, 2024
We bought a smart watch for a child, it lasted less than a year, did not charge, and handed it over to the store under warranty. After the examination, they said that the watch was in good working order, it was about the charger. But since this is a consumable, the store does not sell it and does not change it, buy it yourself. The consultant replied to us, buy on WB, I think this is not a solution to the problem, since I did not come after 5 years with this problem. They bought the same late-order device and at the first charge it melted on the watch. We contacted the store again and told them our problems . The question arises, after checking them, why did the watch melt? They give their guarantees that they will serve , so they turned and what is the result , buy for yourself , these are your problems . Please respond to this review. The desire to contact this store is already disappearing more and more every time.
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December 15, 2024
Today I bought a TV set for my 70-year-old father as a New Year's gift. At first, I was faced with ridicule in my address due to the fact that I took the cheapest and even, as I was told, the Belarusian Chinese assembly with ridicule. It takes a long time to write everything . But it was disgusting to look at these ridicule, I had the feeling that I was buying a used product at all. The consultant did not even understand that the TV was purchased for an elderly person to whom the most important thing is that the channels would go, and not all sorts of bells and whistles there. And my father doesn't care about the Belarusian-Chinese assembly there, or Poland or Egypt.
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5
May 14, 2024
I want to leave a review and thanks for the work, attentiveness and apperativeness to the girls from the Electrosila store in Baranovichi (Svetilovsky shopping center), namely the head, Ekaterina, Marina and Daria.
Thank you so much for helping to resolve the situation with the confused refrigerator components. I did not hope for a positive outcome, because I bought a refrigerator 4 months ago from an exhibition in another city, and now when installing it turned out that the components were mixed up (the built-in refrigerator and the fasteners to the facade arrived the wrong ones). The girls found the store in a day from which the refrigerator was delivered from the exposition and found the components that were mixed up. In a couple of days, they handed over all the details to the store and told me what could be picked up. Now the owner of a full-fledged built-in refrigerator, although at some point, I thought that I would have to buy this set of parts through a service center, and this is 200 rubles and from 75 days delivery.
Thank you again very much and if the management reads the reviews, then I ask you to mark your work with an award👍😉
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2
November 25, 2024
I came to get the TV. I doubted it for a very long time. Roman Chelechko, an employee of the store, came up to me and helped me decide on a model. Thanks to the electrosila store for professionalism and high-quality service
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1
October 6, 2024
Recently purchased a robot vacuum cleaner! We were in thought, from the word at all, we did not know what to choose. Consultant Stanislav Malyshev told us everything in detail/He showed it to children in kindergarten. We liked the service, we will definitely come back! They left the store, in a great mood, and with another purchase in the house.
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1
December 18, 2024
Disgusting consultants: they always stand in a "whole crowd". No attention is paid to visitors, if you approach them yourself, well, then fine... perhaps they will be distracted from the team.
But... incompetent, from the word "completely". I ask them about a specific product - Thomas needed a vacuum cleaner, and they impose Polaris on me.
And there were at least 5 such different cases. Each time I went out in a disgusting mood.
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December 20, 2024
A great store, I really liked the service, pleasant sellers and consultants, showed and told everything, I definitely recommend it
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1
December 20, 2024
A very good store. I often go there. We bought a column with Alice. The consultant Evgeny helped a lot. He explained everything clearly and quickly arranged it.
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1
November 26, 2024
A good store. A large selection of equipment. You can also apply for an installment plan or a loan there. Consultants can offer something else in addition to the product. We need to be more careful.
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December 10, 2023
An unexpectedly good store. The service is excellent. Sellers work quickly, competently present all the information about the product. I often buy gifts for myself and for my family and friends. You can make a reservation for the product and come at any convenient time for you and redeem it. There are often discounts and I take advantage of this pleasure
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October 9, 2024
I bought xiaomi redmi warp 3 10000 paver super 5, the consultant helped me a lot with the selection and design, I wish every store had such a consultant
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1
May 7, 2024
We were looking for equipment for a new apartment and went to this store. We were pleasantly surprised by the quality of the consultation. For the product we are interested in, we were told all the cons and pros. We will come next time, but this time for shopping.
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August 1, 2024
Excellent consultants helped me choose a robot vacuum cleaner, for 3 years of work there have been no complaints. Thanks a lot
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September 17, 2023
I really want to thank the seller Evgeny Malusha for his service. His competent advice and tact were very pleasantly impressed (this is rare!!!). That's why we bought a TV here. I would like to wish this young man all the best.And the management should take care of such employees: with their help, the business will develop. And, of course, financially encourage.
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October 8, 2024
A good store, high-quality service, everything was told and prompted, thank you
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1
December 7, 2023
Dear customers, be careful when buying in installments in this store. 05.12.2023 I ordered a coffee machine through their website in installments, without a down payment and for 18 months. The order was accepted on the website of the Electrosila store and it was written that on 07.12.2023 my order would be in the store. On 07.12.2023, I received a message on my phone about the arrival of the product. On the same day, 07.12.2023, this coffee machine disappears from the store's website. Upon arrival at the store, they take out my ordered coffee machine, but the sales consultant tells me that he will not sell it to me, since there is no installment plan that I have chosen for this product. To the question of how not? The seller called the senior, who told me that today there is no such installment plan and it happens and that the bank is to blame.At the same time, the girl did not show any interest in me as a client, she was not too polite.After driving 70 km for a coffee machine, I got a lot of negative emotions and saw how this ELECTROSILA store values its reputation at the address: Baranovichi, Sovetsky Avenue 35.
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2
October 14, 2023
Today (14.10) we purchased an oven and refrigerator in your store, we are very satisfied with the purchase, the service is at the highest level, special thanks to the consultant Vera) I explained everything clearly, thanks to such specialists I want to return to your store.
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June 27, 2024
Thank you very much to the store staff for their advice and help in choosing a coffee maker! Thank you very much, I was very pleased and grateful to you
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1
March 2, 2024
Very responsive consultants, a large selection of equipment for every taste, clean and spacious) Thank you for your hard work and friendliness!
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1
April 23, 2024
An excellent assortment, and the service is excellent, and there are no problems with the quality of the product, and in general, compared to the fifth element, it would be possible to put more than five stars.
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December 19, 2023
A very good store. The responsive and friendly staff quickly helped to make a choice. They gave me tips on how to use it. The mood was lifted for the whole day!
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October 19, 2023
The other day I made a purchase in a store, I would like to mention the competent, knowledgeable, attentive and charming seller (unfortunately, I don't remember the name), answered all questions, picked up the right product. The cashier is polite, friendly.
Thank you for the great service and a great helper in the kitchen!
I'll come again)
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1
February 6, 2024
I bought a coffee machine in this store
I am very grateful to the staff for their help in choosing and decorating, everything was at the highest level. I especially want to mention the cashier Julia
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1
August 31, 2024
The coffee machine is super! Everything works, the coffee is excellent...
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December 25, 2023
I would like to thank the administrator Tatiana for her high-quality advice and courteous service. A very nice girl and a competent specialist
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April 23, 2024
Polite and competent staff.A large quantity of goods, Thank you for the quality service.
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1
April 23, 2024
A great store. Thanks to the consultants for their help in choosing a microwave oven. I will definitely come again!
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1
January 7, 2024
The store was very surprised. a large selection of goods . And most importantly, responsive and knowledgeable sellers.
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February 6, 2024
Cool store! A huge selection of goods. Sellers are generally pretty good. Especially Vadim Brandin!)
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August 1, 2023
I really like the service. Polite staff. A good choice. I only want to go back to this store for shopping.
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January 20, 2024
Thank you for the quality advice.I liked everything very much, I will recommend the store to my friends.
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1
August 6, 2024
Everything is fine, good service
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1
July 20, 2023
Competent specialists, I was very pleased. Special thanks to Vadim for his competent advice on any issues.
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June 21, 2024
There are always promotional offers and excellent service.
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1
June 3, 2024
Excellent staff, high-quality advice, thank you!!!
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1
October 19, 2023
Friendly staff, reasonable prices. Helped with the choice. Only positive emotions remained
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November 16, 2023
The staff is friendly. The service is excellent. And most importantly, the design time is momental
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December 20, 2023
The store is super.I advise everyone. Always great prices and pleasant consultants
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September 20, 2023
The consultant was very helpful with choosing a robot vacuum cleaner!
Thank you very much!
I will definitely come back again!
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1
June 21, 2024
A good store, I liked everything, I will come again)
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February 22, 2023
I bought a Yandex station for a child, the consultant told me everything clearly and beautifully, but I couldn't set it up myself - (fortunately there are more experienced ones.
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November 8, 2023
Quality service. A huge range of goods. Mnrgo of promotions and discounts.
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April 16, 2023
Favorite hardware store. I especially like one consultant, I always turn to her for any questions.
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4
June 28, 2024
Many thanks to Vera for her professionalism!!!
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April 25, 2024
Wonderful service! Thanks to the seller!
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October 1, 2021
There are no comments, the store is good, the staff is friendly, the consultants explain everything perfectly. I bought here lg 55 plasma, lg stralka, epson printer, lg 39 plasma for mom, comp. An armchair, now I choose a refrigerator. Everything works, delivery 👍
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March 10, 2023
A large hardware store. There are a lot of huge TVs. Located on the ground floor of the Svetilovsky shopping center
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3
August 16, 2024
Excellent service
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November 23, 2024
Slow maintenance
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January 20, 2021
Thanks to the store for the high-quality service and such specialists. I bought a phone with my mother in your store and were satisfied. Friendly staff, explained everything, showed everything, treated very professionally, very pleased with the purchase.
I also want to say a huge thank you to Julia's cashier for the excellent service and advice. A bonus for the work! ☺️
I think we will contact you again, it's nice to deal with real professionals.
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