Elite Apart-Hotel
252 reviews
January 19, 2023
Nice comfortable hotel.
1
October 31, 2024
It was my first trip and my first hotel. I'm thrilled. Everything is clean and tidy. The room is gorgeous. Everything you need for your stay is available: TV, microwave, refrigerator, stove, oven, kettle, dishes, air conditioning, hairdryer, towels, slippers, bathrobe, shampoo, shower gel. The room is warm, even hot for me - I opened the balcony. The bed is simply divine, very comfortable, comfortable (I was afraid that I would not get enough sleep in someone else's place), and as it turned out in vain. You can put 5 rubles for one bed. If you are in Astana, then choose this hotel, you will not regret it. The prices per night are reasonable. The video is not complete, because you can attach no more than a minute. But I figured out the light😊
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1
November 1, 2024
The hotel is located in a residential apartment complex in close proximity to several consulates.
The price-quality parameter is acceptable.
Advantages:
Location
Nearby cafes, restaurants, Supermarket
Relatively clean.
Cons:
Due to the high traffic, the rooms are already frankly tired. There are also a lot of cracked tiles on the floor and worn sofas and tables with signs of wear.
I would advise you to rent a double room, because At least there will be a view of the square, and not the neighboring windows.
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January 18
Good graphics cards. The repair is excellent, the water is hot, the pressure is normal, all appliances are working, the location is close to the US Embassy. The cozy Coffee Boom cafe is open from 8 a.m. in the building where the machines are located. A large menu, pleasant service, delicious dishes, happy faces of visitors who were given an American visa.)))
From the cons:
1. Netflix doesn't work
2. Information about the entrance to the building, keys and contacts were thrown off with a delay of 10 days. I was standing in the cold at 5 a.m., calling all the phones listed on the door.
3. By correspondence, we were assured that you do not need to arrange additional hours of stay in advance, you can pay on the spot. But there were no available rooms, I hung out from 5 a.m. to 12 p.m. in local cafes.
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2
June 4, 2024
I really liked the Cards!!! A beautiful city, a wonderful room!!! I was pleased with the toilet seat, heated, sink and dryer and a balcony with an ashtray))) a gorgeous view of the night of Astana and inside the building, the unusual architecture of the building!!! Clean, comfortable! All kitchen utensils and appliances! Wifi was stupid, they offered to move, the staff is very responsive and friendly! Upon arrival, tenge-local money was not enough, I left a deposit in rubles, changed it in exchange for local ones and paid off, extended the room for several days without problems!!! 28 floors, underground Parking, it is not usual to deal with the buttons and floors of the elevator, especially for the first time to find a reception and then exit the building!!! It's expensive, but it's worth it!!! Thanks to the Ararat employees and the Fraternal people of Kazakhstan, a super trip, delicious, pleasant cafes, everyone speaks Russian!!!
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3
January 19
The room is good. A comfortable bed, there is a kitchen with everything you need. The bathroom is combined, the toilet serves the full program - it washes and dries. It's very quiet, we haven't heard a single extraneous sound in three days.
Tip: If you arrive at night or early in the morning, please specify the check-in time when booking. We were unlucky, we had to wait from 6 a.m. to 2 p.m. There are benches in the courtyard and it is quite warm.
The girls are all polite and helpful. Thank you all.
Arrive.
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1
November 25, 2024
A wonderful hotel is located in the center of Astana, near the US Embassy, if you come for a Visa, then this is the best hotel, The rooms are beautiful, with a kitchen, but inside the hotel there is a wonderful cafe where delicious dishes are prepared, in t,h, and national. The hotel staff is very friendly and the accommodation is very safe. I recommend this wonderful hotel to anyone who is planning a trip to Astana,,,
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August 18, 2024
I liked absolutely everything! Convenient location! Cleanliness and order! The apartments themselves are beyond praise! The administrators are responsive and pleasant. There are cafes and shops nearby . We will definitely come back here again! Thank you very much ‘
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November 3, 2024
A wonderful city hotel located within a three-minute walk from the US Embassy, a large number of cafes and a supermarket. The rooms are comfortable and bright. Responsive staff, ready to help at any time and promptly resolve issues of accommodation, payment, transfer and excursions.
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January 15
The hotel is located in a modern residential complex, several dozen apartments have been purchased for apartments, modern appliances, good furniture are inside, there are shops and parking in the complex itself, we went to apply for a visa to the USA, the residential complex is located directly opposite the embassy, which is very convenient. The cost is relatively inexpensive.
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November 5, 2024
The location of this apartment hotel (within walking distance from the U.S. Consulate in Kazakhstan) makes ego very popular among tourists who have plans to visit this state institution. However, inside, the hotel turned out to be very cozy, comfortable and modern in its infrastructure and ergonomics.
Well done!
A must-visit!
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May 24, 2024
A great option for those who come to Astana on business, and many attractions are within walking distance. Within a week, they sent instructions on how to enter the LCD building, how to find the reception, specified the check-in time, offered a transfer (we really used Yandex all the time.A taxi with a linked MIR card, there were no problems with payment and it turns out to be cheaper). We arrived at 10 a.m., we were immediately checked in, no additional payment was required. It was possible to choose the floor of the apartment, we decided to take the 27th floor with a magnificent view of the city. By whatsapp, you could always write to the administrator, any request was immediately fulfilled (she asked to bring an additional set of bed linen and a spoon for shoes, the maids brought it immediately). The room has everything you need - a stove, kettle, microwave, refrigerator, TV, iron with ironing board, clothes dryer, washing machine, hair dryer, disposable slippers, toothbrushes with paste. The Internet worked well, I sometimes turned on my laptop for work, there were no problems.
Of the minuses, I note the need to update the repair in the shower cabin and the eerie hum from the pipes, which sometimes appeared, at first I could not even understand where this terrible sound periodically comes from.
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August 5, 2024
I was in this apartment in February 2023. Very convenient location, close to the National Museum, a large beautiful mosque and other interesting places. There are wonderful cafes in the complex itself.
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October 1, 2024
I like everything, clean and tidy. You just need to clearly remember where the administration is located (on which floor), and also the principle of entering the building's entrance from the 1st floor is not clear - there is a magnetic lock and you have to wait for other residents to go inside 🤷
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1
October 15, 2024
The girls at the reception are just a miracle! I tried to book a reservation, but it didn't work out. The price on Yandex was 2 times more than on booking (how so?). I wrote on WhatsApp, the girls helped me make a reservation. The payment was made on the spot. The room was clean, cleaning was offered daily, dishes, shower sets, slippers - everything was and was added during cleaning. Special thanks for the washing machine and the washing gel! My husband gave me flowers, and the girls handed over a jug for them at my request. We helped with the documents. Very nice staff!
The location is excellent. There is a beautiful mosque nearby, there is a convenience store, a cafe, and a public transport stop. If we go to Astana again, we will be happy to return to this hotel!
I took off the star for the blackness at the bottom of the toilet and mold in the shower in the corners.
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December 3, 2024
Convenient location. Apartments with everything you need, kettle, iron, washing machine. The rooms have balconies. Cleaning is always requested whether it is needed or not. Nearby there are places to eat, shops, pharmacy
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June 4, 2024
I recommend it!+ Very nice room, not expensive, the location is super! There is even a washing machine. The receptionist is attentive.The room is cozy.of the minuses in small things, the outlet did not work there, but it was quickly repaired)for 2 x _1 set of towels, later brought, but gray, as if not washed, and then only bath and foot, those for the face .. apparently not necessary (
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August 22, 2024
Terrible hotel. We arrived for only three nights, there is no hot water! No one warned me in advance. The mattress on the bed is pushed almost to the floor, it is impossible to sleep. There is a smell of chlorine in the room from the sofa, which they tried to wash off some stains. The towels are old and worn. I have never seen such horror in an Elit class apartment. We suffered for 4 days , because we didn't have the strength to look for another place to live and move. The lack of hot water was simply shocking , if not for the business that brought them to Astana , they would have left this place urgently .
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September 14, 2024
An excellent hotel for the price and quality. Cozy modern apartments. Wonderful support for the reception service!
There is air conditioning, washing machine, etc.
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August 8, 2024
A serious drawback is that it is difficult to find the way to the hotel, especially if you go to the entrance with the signature Elite-Apart Hotel, since there is no guard there. I was unlucky, and the receptionist didn't answer the phone for 10 minutes.
But when I figured it out, everything else was fine. The room is clean, the air conditioning is working, there is an iron.
The Internet could be faster, at least twice as fast.
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November 13, 2024
It seemed a little expensive to me. The deposit can be left in rubles. It's clean enough. The staff responds quickly. There is a good cafe and shop nearby
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1
August 22, 2024
The comfort level in the room is excellent, everything is there. Cleanly. The service staff is on site and ready to help at any moment.
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January 19, 2024
There was a 4-day business trip in early January 2024. The weather is from 0 g. to minus 25, wind, snowstorm. I couldn't walk around the city. But the warmth, coziness and comfort of the hotel room decorated the stay. Everything that is stated is there. Heated floors and even the toilet lid is heated. Clean white towels. Warm comfortable blanket, fast.linen, comfortable mattress. A working air conditioner.
Equipped kitchenette with a kitchen.kitchen utensils, dishes, microwave and stove for 2 people. Everything is thought out and taken into account. It was very comfortable, like at home.
Polite and trusting staff, all speak Russian, responsive to requests not related to the hotel. They will tell you the right decision in choosing actions. I was pleasantly surprised by the attitude towards customers and the cleanliness of the hotel, the level of service. The photos on the site correspond to reality. The hotel is within walking distance of the U.S. Consulate
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2
2
May 14, 2024
If you need to stay for a couple of nights in Astana, then this is a great place. The apartments are comfortable, clean and nicely decorated. The city center, you can also walk with children to interesting places within walking distance, and get to any point in the city center by both taxi and public transport.
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2
May 29, 2024
I was on business in Astana, I stayed at the Elite Apartment. The name speaks for itself - the apartments are very decent, everything is at hand, located in the center. The hotel has a couple of grocery stores, you can buy food and cook in the room.
I liked it, I recommend it.
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August 4, 2023
The hotel is located in a beautiful quiet area. Inside the hotel there is a cool interior, there is a place to relax. The room was clean, cozy, odorless, the air conditioner works noiselessly, a good TV, a kettle without plaque inside, like new. Wi-Fi is free and unlimited!The service is excellent: polite, all questions will be answered with a smile. The room was cleaned. We are very satisfied. Thanks a lot to all the staff! Health and peaceful sky
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1
November 8, 2023
In principle, I am satisfied. The trip to Astana was forced, but necessary. The Elite Apart Hotel turned out to be a little unusual, but very comfortable and convenient in location. I won't go into details (and I've been to different hotels in Europe and the USA, believe me, it's no worse, and it should be borne in mind that this apartment is a two-room apartment with a kitchen, living room, bedroom and two bathrooms (one with a bathtub in the other with a shower). In general, come book this hotel - you will not regret it!!!!👍👍👍
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1
1
September 3, 2024
I am staying here for the second time, I recommend this apartment hotel. The apartment is very beautiful, the interior is clean. Nice girls at the reception, they will always help. The location is super, there is a very tasty cafe on the ground floor, several shops nearby.
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June 11, 2023
I got very decent apps. Room 314. Clean, bright, very well cleaned. There were very nice girls sitting at the reception. We always helped with the issue of extending the room without any problems. The hotel accepts Union Pay cards, but for some reason I was told earlier that they could not accept them. Well, apparently this is a problem for everyone who works with accepting cards in Astana, because wherever I ask if these cards are accepted for payment, they say we don't know and offer to try. The room was cleaned once a week. Shampoo, body gel, toothpaste with a toothbrush are available. Towels are fine too. There are slippers in the room, but I did not see the bathrobe, I did not catch my eye. But to be honest, I wasn't really looking for it. The room was air conditioned and had a balcony. They allowed me to smoke on the balcony and put an ashtray on it. The hotel itself is very well located. Supermarkets are all nearby. There is a beautiful mosque opposite.
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3
May 18, 2024
Great hotel. Very close to the American Embassy. It's very convenient, because I went to the embassy. Everything is clean. The furniture is excellent. There are many storage locations. I recommend.
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1
February 6, 2024
It is located within walking distance of the US Embassy. This is what bribed me in choosing a hotel. The room is slightly tortured, I did not hear extraneous noises from the neighbor in the bedroom from the window, but for me it was not critical fresh air entered the room. The hotel staff is responsive to all requests, they offered another room from behind the window. I don't remember exactly, but there is a good dining room on the 1st floor. You need to go to it through the store. Manty is a masterpiece in it) on a 10-point scale on a solid 8, there is something to strive for. Thanks for the room, I will fly to Astana again and choose this hotel without worrying.
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1
March 18, 2024
A convenient location for you to apply for a US visa in Astana. There are several attractions within walking distance. If necessary, they make a refund for the unlived day. There is a cafe and a shop in the building, it is very convenient. The smart home system and warm toilets like in Japan were especially pleased.
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October 1, 2024
The hotel was used when applying for a US visa. It is located 5-10 minutes from the embassy. In general, everything was fine. I recommend it for living
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November 26, 2024
An excellent, comfortable and cozy hotel, within walking distance or a 6-minute taxi ride to any shopping center, the room is clean and modern, and most importantly the polite and helpful hotel staff!
I recommend.
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1
March 31, 2024
I really liked the hotel. We were going to leave a great review on our return home! At the first request, the service staff comes, brings or does everything necessary. The location is excellent, especially the proximity to many embassies. A cafe and a supermarket are within walking distance. If desired, you can cook in the room.We enjoyed our stay with you very much.
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3
March 12, 2024
Great hotel!
Super comfortable apartments that have absolutely everything you need!
I definitely recommend you to visit.
There's a store downstairs, right in the building.
Which is also very convenient.
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December 16, 2023
A great replacement for a hotel! I really liked it. They explain in detail how to get there and all the details of how to get to the complex itself. The rooms are clean, but there is already something to repair. The complex is located near the city center. There are two grocery stores inside and a cafe. There are also shops and restaurants nearby
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April 11, 2024
Check-in is fast and contactless. Convenient location, close to almost all the sights of the city. The room was a little dirty, apparently the previous tenants did not bother about cleanliness. But the good news is that everything you need is available.
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September 27, 2024
Everything is fine, I lacked some things for comfort, such as a shoe spoon. But in general, I really liked the place
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September 27, 2024
Everything went great. The apartments are small, but they have everything for a comfortable stay
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July 29, 2024
An excellent apartment hotel with a good location. All the sights are nearby
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February 19, 2024
We stopped by for 1 night as a family. The location is great. The view from the window is great. It's February 19th, and the apartment is very warm. A little tired numbers, but 4+++ out of 5 is brave
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May 16, 2024
A very pleasant hotel. Only there is no normal restaurant or cafe. Only on the ground floor there is a separate entrance to the place where you can eat. No ice, but it's quite edible.
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August 22, 2023
The location is super, friendly good staff, the apartment is well equipped, everything is there, there are leaks in the shower cabin, apparently the tiles need to be cleaned well or replaced. The rest is super simple. It is convenient to check in, check out, things can be left free of charge at the reception before the train or plane. The girls are very literate, everyone will help.
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3
November 13, 2024
A wonderful place with wonderful staff. In general, Kazakhstan and its people are very friendly
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March 20, 2024
Everything is fine, but still dark curtains in all rooms, it would be great, and the floor temperature is not regulated, with all my warmth it was sometimes hot, the staff could not tell me how to reduce the temperature. The location is excellent, most of the attractions are within walking distance. Definitely worth the money you paid
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January 31, 2024
I liked everything except the difficulty of entering and exiting. And then, it's a shame to even write this, we understand that due to old age we were confused. But we got to know the staff better. The warmest impressions! An administrator named Asima (sorry if I slightly distorted the pronunciation) and in general, with her participation, she saved the entire operation called "Obtaining a visa". She needs MERCY. By the way, the visa was approved for us!
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January 22, 2024
A very good place, especially for those who are being interviewed for a US visa. The embassy building is located across the street, on the ground floor there are 2 good cafes. There is an ATM in the building that accepts Mir cards.
The rooms are large and comfortable, everything you need is there.
Nearby there are museums and places of interest to visit.
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March 20, 2024
The best accommodation option in Astana. Proximity to the purpose of the visit. Excellent service. Clean, comfortable, thoughtful content.
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June 6, 2024
The room is large but dirty. The furniture is tired and crooked somewhere. They never changed the towels or cleaned them. WiFi is constantly falling off, and you can only adequately hold a meeting or watch YouTube while sitting at a bedside table with WiFi. The location is good, there is a restaurant downstairs. For that price, I would look for something else next time.
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