We booked the Elite hotel, we were very worried about the reviews, we arrived and checked in, everything is very good, the staff is very polite, good location in the city center, there were no problems, the rooms meet all standards. We recommend it to everyone and we will come back here next time
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skalatskaia
Level 2 Local Expert
November 5
When we sat down, we found that there was no hot water and the bathtub was flowing like hell, flooding the entire floor. The epic began with a change of room, at first we were offered to check in for the night in one, then in another. We barely agreed that we don't want to move every day. We checked in in the evening. If we had stayed longer than two days and I was without my mom, I wouldn't have stayed at this hotel. There were also problems with water in the new room. She could have just stopped running. All of it. So you've lathered your hands and hello. It's a good thing we didn't hit it like that when we were washing. The water was turned off in this way more than once. The cleanliness and condition of the rooms raise questions. Especially the towels. They even have an advertisement "guests, make sure that the towels do not turn black, otherwise you will pay a fine." At first we didn't understand how towels can turn black. But after wiping my hands with one, I saw that the spots were coming out (see photo). After that, we did not use their towels, since we had our own with us. The kettle inside was mildewed. The walls are scuffed and beaten in places, the lamps have no sockets, the windows barely close. And there is also an announcement in the room that they are not responsible for things left in the room. In general, I would not trust good reviews, it feels like they write them themselves.
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Румия
Level 10 Local Expert
August 21
Don't rent a place here!
Terrible housing for a lot of money.
1. The first and most unpleasant thing is dirty and COCKROACHES. We ran into them the first night when we wanted to put the kettle on. Cockroaches were just running around the table.
2. In the morning we wanted to collect the money for the remaining day and move out, to which the young man at the reception offered another room.
3. In another room, a cockroach was also lying on the toilet floor.
4. The room itself is very tired, the wallpaper is stripped, the floor is rotten and all this is not for a small price.
5. It's as dark as a crypt.
6. The cherry on the cake is the man at the reception. When I asked for a discount for all this, he made it clear to us that our
move to another room was already a broad gesture on their part and, in general, behaved very impudently and ugly.
He threw me 100,000 som as compensation and did not listen to me.