We booked the Elite hotel, we were very worried about the reviews, we arrived and checked in, everything is very good, the staff is very polite, good location in the city center, there were no problems, the rooms meet all standards. We recommend it to everyone and we will come back here next time
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skalatskaia
Level 2 Local Expert
November 5
When we sat down, we found that there was no hot water and the bathtub was flowing like hell, flooding the entire floor. The epic began with a change of room, at first we were offered to check in for the night in one, then in another. We barely agreed that we don't want to move every day. We checked in in the evening. If we had stayed longer than two days and I was without my mom, I wouldn't have stayed at this hotel. There were also problems with water in the new room. She could have just stopped running. All of it. So you've lathered your hands and hello. It's a good thing we didn't hit it like that when we were washing. The water was turned off in this way more than once. The cleanliness and condition of the rooms raise questions. Especially the towels. They even have an advertisement "guests, make sure that the towels do not turn black, otherwise you will pay a fine." At first we didn't understand how towels can turn black. But after wiping my hands with one, I saw that the spots were coming out (see photo). After that, we did not use their towels, since we had our own with us. The kettle inside was mildewed. The walls are scuffed and beaten in places, the lamps have no sockets, the windows barely close. And there is also an announcement in the room that they are not responsible for things left in the room. In general, I would not trust good reviews, it feels like they write them themselves.
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Румия
Level 10 Local Expert
August 21
Don't rent a place here!
Terrible housing for a lot of money.
1. The first and most unpleasant thing is dirty and COCKROACHES. We ran into them the first night when we wanted to put the kettle on. Cockroaches were just running around the table.
2. In the morning we wanted to collect the money for the remaining day and move out, to which the young man at the reception offered another room.
3. In another room, a cockroach was also lying on the toilet floor.
4. The room itself is very tired, the wallpaper is stripped, the floor is rotten and all this is not for a small price.
5. It's as dark as a crypt.
6. The cherry on the cake is the man at the reception. When I asked for a discount for all this, he made it clear to us that our
move to another room was already a broad gesture on their part and, in general, behaved very impudently and ugly.
He threw me 100,000 som as compensation and did not listen to me.
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ЗУЛЬФИЯ
Level 12 Local Expert
May 6
Perhaps, judging by the reviews, everything was fine in 2020. Considering that all recent reviews rate the hotel at 1, and the rating is 4.2, there is no doubt that high ratings without reviews are not the work of hotel visitors. My low score is primarily due to the staff. The hotel has no stars, I don't know why they are listed here. This is a cottage in a nice, central area of individual development. Three floors, eight rooms. We were settled on the 3rd, attic floor. The furniture is normal, with a claim to originality. The mattress is also nice and clean. Air conditioning, refrigerator, kettle. That's where the positive ends. We had used towels in the closet, but there were no clean ones, the cleaning was very formal. On a slippery mattress there is a smaller sheet, which, if you lie down, gathers in a pile, and you just lie on the mattress. A cottage in an artificial, very cheap, palace from the 90s, which is electrified, is unpleasant to step on. At the same time, shoes should be taken off on the street. The sanitation is complete. Such a palace can be cleaned with a very powerful vacuum cleaner, which is not done, therefore dust, debris, crumbs. There is a huge problem with hot water, exactly on the entire third floor, on the second, in the room where the water heater is located -the smell of gas, so it is turned off, on the first floor, with us, the ceiling leaked. In total, we quietly cross out five of the eight rooms. The administrator Azamat is a mythical character, he sleeps, he washes (he finds hot water somewhere) When he doesn't sleep or wash, he can't solve anything, and he doesn't try.And at the same time, he absolutely does not know how to communicate. A day in such conditions was an incessant nightmare, we moved to another hotel, for the same price, in the same area, a super hotel, Art line. Next, we receive a message from Booking, asking us to answer why we did not check in. That is, Azamat showed his wit here, and it turns out that he knows how to act, wrote that the reservation was not made. And they don't have to pay the commission, and we are fined, such a ridiculous, childish naivety. In general, uncleanliness in everything. It's a pity for the owners, the rooms are not bad. The staff needs to be changed. If there is a choice, it is better to forget this hotel, nerves are more expensive.
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Анастасия Жулистова
Level 5 Local Expert
April 17
I'm a travel agent. I've been to a lot of places and there is something to compare it with. Very friendly tall guy at the reception. Understands Russian perfectly. Great big room with shower and toilet. The center is a 7-minute walk away.
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Азамат Рахимов
Level 2 Local Expert
October 31
A very nice hotel. Cleanliness is at the highest level. The water pressure is very good. The staff helped with questions all the time.
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Андрей У.
Level 3 Local Expert
March 21
We booked at the booking in advance, the confirmation came from the hotel. We decided to call again to make sure, just in case, but they didn't pick up the phone.
We think, okay, the confirmation has come. We arrived to check in at night — there was no room. There was no offer to resolve the situation on their part. The reception staff was rude and joked around. I had to urgently look for another hotel with my child at night.
I highly recommend it.
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Тед Тед
Level 11 Local Expert
March 30
There was a bed, TV, kettle and reception. Almost everything is broken in the bathroom, the wallpaper is falling off in the wardrobe. At the same time, they lifted my luggage themselves, although I did not ask for it. The staff is on top, the hotel itself is not, although the location is very good.
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Delmar
Level 30 Local Expert
October 21, 2023
Terrible hotel, dirt, cockroaches everywhere, dirty bed linen, terrible breakfast, not worth the money.
The only plus is near the metro and the center of Tashkent
Not recommended for visiting
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Жанпеис Жургумбеков
Level 6 Local Expert
July 9, 2022
Отличный отель. Номера чистые. Кровати белоснежный. Всё удобства. Внутренний дворик, бытовая техника. В номере холодильник и кондиционер. Недалеко от центра Ташкента
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Дана Оймаутова
Level 9 Local Expert
May 8
Everything is fine the bolsa dining room is generally super bolada
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ZD
Level 5 Local Expert
June 19, 2022
Сначала Вам скажут что номер для 4 персон стоит 400000 сум с завтраком, и еще сделают скидки. Но когда вы прибудете в отель, скажут что цена 450000 сум 🤬🤬🤬
Дальше завтрак у них состоит из яйца сосиски хлеба и чая, тем кто не ест сосиски только яйцо. Ты платишь за 4 персоны, завтрак подают на 2 🤬🤬🤬
Администратора невозможно найти, Он говорит что он тоже человек, и что тоже может спать как любой другой человек 🤬🤬🤬
Номера не убирают 🤬🤬🤬
По мнению администрации отеля, посетители едят мыло и шампунь 🤬🤬🤬
Кароче, никому не советую, может раньше это и был хороший отель, но как мне кажется, хозяева изменились, и все стало хуже 🤬🤬🤬
А тараканы это вообще отдельная тема 🤬🤬🤬
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Александр Бадин
Level 23 Local Expert
March 11, 2020
Хороший отель в центральной части города за небольшие деньги. Отель дома, отсюда некоторые недоработки. Персонал доброжелательный и услужливый, любое замечание стремятся исправить а пожелания исполнить. Отель новый с прекрасным ремонтом и просторными номерами. В номере новая мебель, хорошая сантехника, ТВ 📺 с российскими каналами, холодильник, кондиционер, фен. Утюг и гладильная доска выдаётся по просьбе. Подушки жёсткие, обратитесь на ресепшен и вам дадут мягкие. Тапочки в номере много разовые, что не гигиенично , обратитесь на ресепшен вам выдадут одноразовые. Розеток в номере не достаточно, но вам дадут удлинители. Вода в номере в большой бутылки хлорированная, неприятная на вкус. Но вам дадут хорошую воду в маленьких бутылках. Завтрак приготовлен по домашнему, вкусно, в не большом количестве но всем хватает. Кофе растворимый не очень, не плохо бы установить кофемашина. Номер убирают если повесите табличку. Убирали ежедневно с заменой полотенца. В номере чисто и красиво. Рядом, в шаговой доступности, есть магазины. Отель очень понравился. Рекомендую!
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Firdavs Karimov
Level 4 Local Expert
September 3, 2022
не рекемендую плохой респшен грубо говорят с клиентами раншье когда одна девушка стояла такого не было всю персонал поменяли надеясь на хорошую но набарот мы били постоянные клиенты этого отеля но там я побывал в последний раз
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Nurgissa Tazhbenov
Level 14 Local Expert
January 30, 2020
Данный отель расположен в самом центре Ташкента, район очень тихий, рядом есть метрополитен, откуда можно уехать в разные части города. Сам отель переделан с коттеджа в отель, поэтому чувствуешь себя, будто у кого-то в гостях. Завтрак 👍отличный, вежливый персонал, всегда помогали.
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259691 Жорабай
Level 10 Local Expert
August 11, 2022
Очень хорошая гостиница администратор хороший парень но уборки не было ни разу в номере!
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Zafar
Level 3 Local Expert
November 12, 2022
Душевая поломанная, тараканы в ванной бегают, вода в раковине не стекает.
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Жахонгир Кулиев
Level 7 Local Expert
October 7, 2021
Не рекомендую эту гостиницу. Не убранные номера, персонал не имеет никакого опыта работы. Цена не соответствует качеству.