I'll just tell you one situation. I took two grids of potatoes and cheese. There is only one cash register. There is a queue at the checkout with bends, since there probably won't be enough space to line up in a straight line. Therefore, I approach the self-service checkout, the one that is the only working one. I scan cheese without problems, but the cash register freezes on potatoes and the "call the seller" button is highlighted. I press and wait for about five minutes, but no one comes up. I walk through the hall, there is a woman walking around in a branded belmarket vest and talking to one or another customer. I go up to her and ask for help. Either help with the cash register, or tell me who to contact. She answers me: "I'm not in the trade at all." He turns around and leaves. I'm moving on. There are 2 sellers in the meat department. I approach the woman behind the counter and outline the problem again. She replies that the meat department has nothing to do with self-service ticket offices. Then, despite the queue, I turn to the cashier. She replies that she works alone. There is no administrator. The second cashier is at lunch. That is, if you want to wait an hour, you want to get in line... All these wanderings in search of help took me about 30 minutes of time. I leave the grocery basket at the self-service checkout and leave the store in shock...
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Дамир К.
Level 5 Local Expert
April 29
The store is good, the person is respectful, the prices are pleasant, the usual discounts, the quality of the product is a bomb, I advise everyone to buy this store
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Ольга Ж
Level 8 Local Expert
November 14, 2023
The service at the level is stuck somewhere and wants the best. You're standing in a sausage shop, you're standing in a meat shop. The management should understand that there should be two sellers in the department, and the cashier should be at the checkout, and not weigh the goods. Self-service cash desks are the pain of all belmarkets. If there is no one to serve, why are they needed there