Empire Granite
20 reviews
May 17, 2024
A terrifying "office". I signed the contract with them in June 2023, 100% prepayment was made. The production date was 09/18/2023. As of today, 05/10/2024, only the foundation has been filled in. Like many others, they "promise "breakfast" or do not respond at all.
She is forced to contact law enforcement agencies and apply for the consolidation of all existing cases into one proceeding.
According to clause 6.5 of the agreement, a penalty of 0.01% of the contract price is provided for each day of delay in the performance of work.
In addition, Customers have the right to demand a refund of 100% of the money paid, taking into account the refinancing rate, interest for late fulfillment of obligations and for using other people's funds.
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August 25, 2024
Quality is the most important thing. And here it is present, or rather it was present until 2022. and then on the decline.
Yes... however, not everything lasts forever... even this company.... The sad story of this organization.... :((((
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October 16, 2023
THE MOST TERRIBLE OFFICE IN OUR LIFE. The contract was signed in February 2023, it was supposed to be installed on August 2, 2023 (today is October 16, 2023), nothing has been established yet. They come up with all sorts of excuses by type: bad weather conditions on a permanent basis, an employee stole tools, a second employee cut his hand, a third employee ripped open his stomach, a stone was stolen, a car broke down. No one picks up the phone, and if they do, then immediately rudeness from Anna Kravchuk. According to one employee of the company, this mountain family should have about 100+ monuments. Anna herself says that the clients are inadequate. A lot of statements were written (the police, the police department, the regional executive committee), Anna herself claims that she will win the courts, and owes nothing to anyone. They categorically refuse to return the money, she says that she has connections everywhere, and nothing will happen to her.
We really hope that this mountain family will find a solution, all the victims will get their money back, and pack them away for a long time.
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October 28, 2023
Terrible office, the contract was signed in June 2022, the installation should be 12.06.2023. Constant calls to them, constant ignoring, and when they pick up the phone, they come up with all sorts of reasons, namely, someone is sick, the director is in the hospital, an employee has ripped open his stomach, something has been stolen. It got to the point that they just add it to the blacklist. We agreed with the director about a meeting in person, but he did not come and did not even pick up the phone. Constant promises and postponements of the monument's installation. How many nerves are frayed with them. I do not recommend this office to anyone!
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10
October 10, 2023
In such a difficult time, when a close, dear, beloved person has left, this terrible office has also met on the way,they take money,they do not try to fulfill their obligations,they cheat, they feed breakfast, they hamster, I send them in plain text, they do not fulfill their promises, they put a monument with grief and misfortune, but there are nuances...but how much it cost me strength and nerves.They could not make a monument in nine months.They lie at every step.No one is even going to talk about a penalty for delay.
If you want to save your nerves and money, do not contact this office.
When I went to their office a week ago, I was shocked by how many deceived and offended people.
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13
September 28, 2023
I do not advise you to contact this organization! They feed you with promises, but they don't do the work! They ordered the monument a year ago, did nothing, only rudeness and excuses in response to fair claims. They said that since we are not in their position, the money will be returned only through the court! Scammers! We have no monument, no money, but only time and nerves spent! I wrote to them on Instagram - they were blacklisted. There are dozens of people like me who have been deceived, and this office writes that everyone is lying or it's "the tricks of competitors"! The real scammers who will now be dealt with through the court!
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October 16, 2023
I don't know how it was before, but now it's beyond the mind. One lie, one empty promise. We can't knock out our monuments for half a year. It's a pity that we contacted this "DISGUSTING" company. They don't make monuments and they don't want to give money away. If anyone else is thinking, hear me...run and take care of your money, strength and health.
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9
September 25, 2023
A monstrous attitude towards people at such a difficult moment in their lives. In no case do I recommend contacting this organization. Contractual obligations are not fulfilled. Upon the commission of fraudulent actions, statements have been written to law enforcement agencies.
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12
November 3, 2023
Disgusting office. We took 100% prepayment, all installation deadlines came out on July 15, 2023. They feed us with breakfast, promises, the workers are sick, they carry all sorts of nonsense. Victoria's manager is happy to say that the children are sick and she is on sick leave.
The staff also said that the director Anna Kravchuk went to sunbathe in the summer, apparently for 100% of my prepayment. You can't forbid living beautifully at someone else's expense!
They don't take the tubes. The phone is not answered by any manager, director, or office. The phones were turned off. I'm going to court.
But no matter how much the rope twists, the end will be. They play with the souls of deceased relatives. There is only one office, but there are many of them. Anything can happen. And then people will wonder where their problems came from.
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9
March 2, 2024
Do not try to contact this office. They will take the money, but you will not wait for the monument. There are a lot of victims of these people. Read reviews on all possible sites
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May 18, 2022
I would like to thank the entire staff of the Granite Empire for their support and help. When trouble comes to the house, you find yourself in a state of prostration, you do not understand how and where to start. Thank you for having people who understand and come to the rescue. The monument was made professionally and with a soul. Dad is buried in the northern cemetery, we wanted to put up a monument on the anniversary, as is customary in our society, but experts persuaded us, because the soil is shaky. A very worthy monument for a worthy person. Once again, THANK YOU SO MUCH for the work you have done. It's hard to imagine a better one. I will recommend it to all my friends. I haven't seen such a kind attitude in a long time.
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5
November 3, 2020
We express our sincere gratitude to all the employees of the Granite workshop "Empire of Granite" for the well-organized work on the manufacture and installation of a monument for our mother.
Responsibility and professionalism in work, attentive and considerate attitude towards us, your customers, responsiveness and individual approach - for all this we thank you very much.
When we first contacted the Granite workshop "Empire of Granite", we realized that we had not made a mistake with the choice of the company - we turned to professionals who helped us decide on the model of the monument, explained at the same time important details and nuances concerning the materials, design and installation of the monument.
In the process of agreeing on the layout of the monument, the design of the photo and the engraving, you showed clarity, patience and tact in relation to all our wishes, which once again confirmed us in the confidence that the work will be completed on time and at a professional level.
We would like to express our special gratitude to the installation team for the organized and high-quality work on the installation of the monument.
We wish the Granite workshop "Empire of Granite" success and prosperity, and good health and well-being to all employees.
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October 29, 2021
We would like to express our great gratitude to the Granite Empire for making a monument to our Dear Mother!We had a lot of wishes.Anna advised and patiently suggested all the subtleties that we might have missed throughout the entire time from the moment of ordering to installation.Mikhail was responsible for the installation process, and kept up to date with each stage of the installation.The monument is made very high quality and very beautiful!We have never regretted that we turned to this monument manufacturing company.Well done!Keep it at this level!!! Real masters of their craft!
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May 16, 2022
We express our gratitude to the friendly team of employees. Many thanks for the attentive attitude to our wishes in the design and selection of tiles. The work was done flawlessly. I wish you success and prosperity.
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July 30, 2024
They do not do anything and do not return the money !!!
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July 29, 2021
Many thanks to the Granite Empire for the excellent work on the manufacture and installation of the monument to our father..We were very pleased, you are real masters of your craft.
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November 3, 2020
Many thanks to the Empire of Granite team for the high-quality work on the reconstruction and manufacture of the monument. They took into account all my wishes and changes. Everything was completed according to the deadlines, despite the non-weather conditions. I recommend it to everyone.
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January 5, 2024
There is no worse place. It's better not to get involved.
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August 27, 2022
Blabbermouth!!!!!They promise one thing and do another.
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November 4, 2020
They helped a lot with the selection and installation. Fast, profitable, convenient
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