The service is just terrible! The refrigerator broke down in the heat of +32 from LG. Due to the warranty on the compressor, I had to contact this service through the company. On Tuesday morning, I left a request, the master called back, after listening to the problem, said problems with the fee, repairs from 150 rubles, will arrive for diagnosis by the end of the week. There was no master on Friday. After the call, I told him early next week. We asked through the contact center to explain why the arrival of the master and our dissatisfaction is delayed. Apparently LG has informed the master about this. Master Stanislav called and in a rude and disrespectful manner, said pay 200 rubles, I will come to you urgently, but they say there is nothing to complain to LG, he spends his time on unsubscribing. We have received a refusal from such a price list. We waited and he arrived the following Tuesday. I spent a couple of minutes on diagnostics and said the compressor is not working, you will be charged 50 rubles. It needs to be changed, the compressor is free, the work is 430 rubles. There are no documents, checks, etc. for the diagnosis. At the same time, you need to wait until it is ordered and the turn for repair comes. In total, the repair was waited for more than 3 weeks. The master who came for repairs (another one) did everything well, gave recommendations. The refrigerator is working. But before that, we had to buy a new refrigerator, as it is difficult for the family to wait for such repairs.

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Анна Грапова

Level 2 Local Expert

Good afternoon. We have repeatedly applied for the repair of household appliances. Everything is done in due time. The equipment is returned to the client in its pure form. The girl who takes orders tells everything in detail and clearly, always in touch. Her patience and politeness can be envied. In general, only positive impressions from the treatment and service

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Karina

Level 2 Local Expert

Good service, the master arrived at the appointed time for the request Upon arrival of the spare part (it was carried on order, it was not available), the master replaced it within a couple of hours. Now I can enjoy using my technique again Thanks again to this service for the quality service

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13 reviews