Ets. Auto

5.0

105 ratings

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Александр Хиневич

Level 6 Local Expert

I would like to say a huge thank you to the ets.auto team, and specifically to manager Alexey for supplying the car from China (Deepal s07)! The delivery of the car by another supplier, very well-known in the Republic of Belarus, was disrupted due to changes in legislation. they froze us for a month and all without result. They tore up the contract with difficulty and returned the money. In the end, we were nervous and ready to abandon the purchase. But after meeting Alexey in person, we talked and got answers to all our questions. We decided that we weren't ready to go to Belgee. Our decision was influenced by the contagious calm, and we decided to try again. We signed a contract, spelled out in as much detail as possible what should be included in the package of the car, even the additional services of ets.auto. Alexey was always in touch, promptly gave feedback, answered questions. And he never once let anyone doubt himself and the company as a reliable supplier. The service deserves special thanks. The car was washed, polished and with a bow, which was very important for my Wife. Once again, many thanks to ets.auto for this attitude. The guys showed that they work for the Client! Good luck and further development of ets.auto!!! I will definitely recommend you to my friends.

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Кристина Н.

Level 5 Local Expert

Very attentive staff, the manager explained in detail all the nuances when choosing a train. Great choice for different wallets, convenient location. It is also important to have your own service. The purchase became easy, and I received a storm of emotions when issuing it.

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David Siarhei

Level 2 Local Expert

I applied to buy a car, the manager Gleb offered a price and was as friendly as possible and constantly in touch until we signed a contract and I paid the full amount for the car. After that, of course, there was not much information, since the car was parked on Khorgos and waiting for the border to pass, and I didn't really bother the manager either. However, later, when the car started driving, it was as if all the information had to be extracted from the manager, sometimes waiting for a response for half a day, since the manager is very busy, there are a lot of orders, contracts, etc. as I understand it. At the moment, I haven't received the car yet, as there have been regular delays, as a result, all plans have to be changed, and there is no hope that there will be any more inconsistencies. In general, I do not recommend the service, since you, as a client, will be accompanied until you pay according to the contract. Then you will feel like just a "waiting man", without money, without a car and without information on it, and if in other companies the manager contacts you once again, writes something, gives you an understanding that some kind of process is underway, this will not happen. Maybe there are other managers in this company, but then I was probably unlucky. I put two stars because I'll probably get a car sometime, well, it seems like we agreed that the SIM will be soldered at an adequate price. Of the extras, I also ordered antikor and anti-gravity protective films, I can't say anything about the quality of the work done yet, maybe I'll add a review later.

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RATOMKA B.

Level 3 Local Expert

Good day everyone! I decided to share my impressions and emotions about my cooperation and the ETS employees. I bought a LiXiang L6. Yes, it was delivered late due to various reasons. I was affected by the change in duties — the cost has increased. The situation is, of course, nervous. We agreed on a meeting, held negotiations and everything worked out!!! Thanks a lot to the guys from the salon! They didn't brush it off, they didn't hide behind the contract, but they really got into the situation. We took on some of the customs duties, which is great, actually (I've never heard of this before), and also offered options on how to compensate for the difference in the rest. We carried out a full adaptation, unblocked all functions and transferred the master account. We really worked hard. A good, friendly team. The staff is always in touch. As a result, everything that was agreed upon was resolved in a human way on time with proper quality. The car is in factory condition, it drives perfectly, and most importantly, there is a feeling that the customer is appreciated here. Thanks!!!!!!!!

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Dmitriy Antonik

Level 3 Local Expert

This service is really on the shelves — the work was done quickly, everything is fair. I was especially impressed with the tire service — professionally and without unnecessary questions. The oil was filled in perfectly, the engine runs like clockwork — obviously they didn't save money. After the repair, the car was washed, as if a new one had been brought. The prices are absolutely adequate for the quality. I will definitely come back and advise my friends — I trust this service. Thank you for your serious approach and excellent attitude!

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Виктория Антоник

Level 3 Local Expert

I am very pleased with this service! The repair workers showed high professionalism — the work was done quickly and efficiently. I was also pleased with the attention to detail and good communication: they explained all the stages of the repair and answered all my questions. The prices are quite reasonable, and the result exceeded expectations. I will definitely contact you here again and recommend you to my friends! Thank you for the excellent service!

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Леша Саганович

Level 3 Local Expert

I would like to express my deep gratitude to the Etc Auto team, and especially to manager Danila, for their help in purchasing the Zeekr 7X! This was my first experience of buying a car, and I am very glad that I chose this particular Car. For a person who is going through all this for the first time, it is especially important to feel supported and understand what is happening at each stage. That's exactly how Danila worked - vividly, clearly, without excess water. He answered all the questions, including the most basic ones, without a hint of condescension. This is very valuable when you are new to the topic. The contract was concluded with a detailed description of all equipment and additional services - no vague wording. Throughout the entire transaction, Danila was always in touch, responded promptly and never once allowed anyone to doubt either himself or the company. A separate respect for the final delivery of the car is clean, polished and with a bow. For the first purchase, you can't think of a better ending. If you are also taking a car for the first time and you are worried, feel free to contact Ets Auto. The guys really work for the client.

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Вячеслав Хвесюк

Level 2 Local Expert

We contacted a car dealership in order to purchase a car. Taking into account all our needs, the managers suggested the best option. The staff is polite and friendly. We answered all the questions about the car. All the documents were processed very quickly. They helped me get my car registered at the traffic police without any problems. Only positive impressions remained.

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леонид с.

Level 3 Local Expert

Manager Artyom brought my Deepal sO7 2026, thank you so much for your work! The guys cleared the car on December 31 😀A great gift for the New Year🌲And taking into account the rise in price of hybrids from January 1 of this year, the holiday was a success 🥳 The car was changed for the winter, pasted in anti-gravity film, the SIM card was soldered, applications were installed, Russified (as far as possible today), the master account was transferred and they helped to link it to the car! At the initial stage of operation, the film on the mirrors peeled off a little, but after a checkup, the guys fixed everything, respect! High-quality detaling, I definitely recommend it👍 The atmosphere in the company is generally warm, there is a sense of coherence and professionalism 😊 Very pleasant and lovely girls 🫣 Perhaps I will come to Ets.auto for another one😎

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Алексей М

Level 4 Local Expert

I want to express my sincere gratitude to this company, I applied for a car fitting service. The guys completed everything within the agreed time frame and at the same time gave the best price for the car. In general, only positive emotions, from myself I can safely recommend this company)

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Сергей Е

Level 2 Local Expert

I applied by linking the key to BYD Yuan Up.The work was done quickly, at the agreed time.The price is adequate.The attitude towards the client is attentive and friendly.They provided advice on issues of interest . I will definitely contact this service.

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Михаил Воронов

Level 3 Local Expert

Good service, now I constantly service my car. The guys are professionals in their field, they are not afraid to take on difficult tasks, they will always listen and control the issues that arise. Recommend 👍

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Вероника Ш.

Level 3 Local Expert

This service made a good impression on me. The repair work was done quickly and efficiently, and after the repair, the car was washed — it looked great. I particularly liked the attention to detail and friendly attitude of the staff. Also, the price fully corresponded to the quality of the services. I will definitely contact you here again and recommend you to my friends. Thank you for the excellent service!

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Ольга Е.

Level 2 Local Expert

Many thanks to the company's staff!!! Not only did they accept us without any queues, they completed the work for an amount significantly less than expected, they also washed the car!!!You have conquered us ets.avto.🥰!!!

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Артём Горох

Level 2 Local Expert

Excellent service, I liked everything completely! Responsive staff, they do everything within the agreed time frame. I only go to them now.

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Анна Д.

Level 2 Local Expert

I want to thank the car dealership for their professional work! as quickly, clearly and without unnecessary problems as possible. The staff explained everything in detail, helped with the paperwork and were in touch until the very end of the transaction. Only positive impressions remained.

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Анастасия Илюшкина

Level 4 Local Expert

I am very happy! The competent staff helped me with my lisyan's problems, did everything very quickly and efficiently, explained, showed. If the maintenance of the "commuter trains" is only for them!!!

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Валерия Пешко

Level 2 Local Expert

The service was pleasantly surprised: competent consultations and a modern approach. In general, the service creates a sense of reliability and openness. the staff is polite and open to questions. It is felt that the client and his time are valued here. I recommend this car service to anyone who appreciates professionalism and human attitude. My impressions were extremely positive.

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Варя Бродко

Level 2 Local Expert

I visited the Etc Car — I am delighted! We've done the detailing, the car looks like new! Very attentive craftsmen, they explained and showed everything. I will definitely come back again!

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Евгений Будник

Level 9 Local Expert

Ladies and gentlemen, I want to share my experience working with a car dealership.It's just a godsend. I ordered a car from them from China, a Lixiang L7, and it was one of the most enjoyable buying experiences of my life. The guys work like real professionals in their field – they explained everything, showed everything, helped with the selection and design. I was particularly impressed with their service area. After the purchase, I plan to be serviced only by them, I learned a lot about my car! The craftsmen really know their job – they diagnose quickly and efficiently, and give good advice on car care. The car dealership has a very pleasant atmosphere, the managers are polite and attentive. No imposition of additional services – just what is really needed. Without any doubt, I recommend ETC to anyone who is looking for a reliable car dealership! Here you will receive professional service, honest consultations and high-quality service. Thanks to the ETC team for a great car and pleasant communication!

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Виктория Цыганкова

Level 11 Local Expert

Great car dealership. We helped you decide on a car. We have clearly prepared all the documents for registration with the traffic police. There are a HUNDRED

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Aliaksandr V.

Level 2 Local Expert

Before buying, Lisyan rented it here - he liked everything, so without hesitation he decided to order a fitting here. They promised to bring the car before the new year - in 45 days. After the payment, they stopped talking to me as a customer. I understand that not everything depends on the company, but today it's been 90 days. I have no idea where my car is, when it will arrive, or if it even exists in nature. Communication with the manager Gleb did not work out - I wanted to receive at least some information at least once a week (yes, what kind of time a week - at least once a month). Then I decided to talk to the management and... and Gleb sent me. Since then, I have been communicating with the sales manager Vitaly...Well, how do I communicate - "I'll give you information tomorrow", "dropped out of work", "information requested, I'll give you an answer", "not at work today" - that's how we've been communicating with him since December 16. I haven't received any information since December 16. On January 10, I sent a registered letter requesting confirmation of payment, information about the location of my car and its license plate number - no response has yet been received. Very poor communication.

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Анастасия Доливайло

Level 2 Local Expert

I would like to share my experience of cooperation with the company. I asked for help in choosing a new car from China, they quickly guided me to the latest models and helped me choose the equipment. As a result, I ordered a Shenlan S07, and we got acquainted with all the nuances of the order from China. The car arrived even earlier than expected, and it took 1.5 months. Thanks to the company for its prompt and open approach. For the next car only in ETS)

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Snezhana S.

Level 2 Local Expert

Many thanks to the ETS Auto team, personally to Alexey Balev. We ordered a car from China. All agreements were respected. Deepal S 05 is in the family. We are always in touch, all issues are resolved as soon as possible. Clear, understandable, respectful attitude towards the client. We definitely recommend it!

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Арсений Упениекс

Level 3 Local Expert

Excellent service, highly qualified specialists work. Nice staff. The guys are well versed in their business.

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Zhernak K.

Level 3 Local Expert

I bought it from BYD Song L last year. We brought the color and configuration I needed to order and made a master account, which all other sellers refused to do. Full support at all stages - from selection to registration with the traffic police. I thought our interaction would stop there, but as it turned out, the guys in the service offer the best conditions and quality of car maintenance on the RB market (I was already at the first one) and perfect Russification and multimedia adaptation. Two months after the purchase, I Russified the tablet with the dashboard from them, and yesterday they updated the multimedia version and again Russified the new design of the multimedia tablet and dashboard for free (the advantages of the warranty period). I also changed my shoes for the summer. At the next meeting, I will definitely update all the car's blocks to the latest versions. I wish the company good luck in its development - now it is a full-fledged car dealership with the widest range of services provided in one place.

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Яна Шульга

Level 3 Local Expert

Excellent service! The craftsmen are polite, all the work was done quickly and efficiently, without unnecessary imposition. The prices are adequate. I will definitely recommend your service to my friends.

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Диана Дегтярик

Level 3 Local Expert

We contacted this salon, we liked everything very much, the specialists were competent, we learned everything we wanted to know, they helped us at the highest level.

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Катерина 💰🧡

Level 4 Local Expert

It is clear that the specialists are experienced and know their business. They explained in clear language exactly what needs to be done, showed the details and gave recommendations for the future, thank you!

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Ангелина Н.

Level 2 Local Expert

I found an ad for the sale of Geely Coolray on the av website.by at the ETS.Auto car center. The very next day I went to look at the car. Alexandra Maleiko was my manager. From the very beginning, questions about competence arose: when showing the car, Alexandra was confused several times about the characteristics. This is, of course, unpleasant, but not critical. Something else surprised me more. The ad stated that the car was sold with a one—year warranty, but in person, Alexandra said that their warranty was a paid service. At the same time, she set a deadline for me to either make a deposit or sign a purchase agreement so that this "guarantee" would remain free for me (what kind of guarantee could there be other than from a dealer?)) I planned to buy a car on credit, but I wanted to get bank approval first, and only then make a deposit or sign a contract. After all, if the bank refuses, the deposit, as Alexandra told me, will not be refunded under any circumstances, and the contract may oblige me to buy a car even without an approved loan. Due to the delay with the income statement from the accounting department, I did not meet the deadline set by Alexandra. And after that, the most interesting thing began. The manager has practically stopped contacting: Either she's not working, or she needs to leave the office urgently, or she just got off vacation. Messages are ignored and calls are dropped. I warned in advance that I wanted to come to discuss the situation, but I was ignored. The next day, I call and say that I will come — it turns out that Alexandra has a day off. When I said that I would talk to other managers then, attempts began to reschedule the meeting for another time and day. In the end, I came to the car center anyway and saw Alexandra at her workplace. She went to "confer with the management" and returned saying that the car was assigned to me until Tuesday and the warranty remained free. I was satisfied with this: the income statement was almost ready, all that remained was to apply to the bank. But on Sunday, Alexandra writes that the car has already been booked by another customer. Although I recently said that my car is waiting for me until Tuesday. When asked why I was not warned about another customer, I received the answer: "There are other managers, they also sell cars, but I don't know." By that time, the loan had already been approved, but I could no longer buy that car. Alexandra suggested an alternative — the exact same car at customs, offering to book it. I refused because booking a car that I hadn't even seen looks weird. On Monday, I call the car center to find out the fate of the previous car. The manager, Gleb, says: come today and make a deposit before someone else books it. Alexandra had previously talked about a $300 deposit, Gleb had already mentioned $500. I arrived in the evening. Gleb meets him and informs him that the car has already been booked by another customer. When I asked why they said otherwise on the phone, he replied that he had just come out of the weekend and "didn't know what was going on." At the same time, there was already a "Booked" sign on the car. But he said, "It's okay, we're rebooking for you now — just make a $500 deposit." At that moment, I realized that the car center earns money on deposits.: whoever contributed more is the car. And the previous deposit remains with the car center, because it is not refundable. I saw Alexandra in the hall. She again offered to book a car at customs. I agreed, signed a letter of intent, and made a deposit. I was told that the car has already been cleared and will be at the car center by the end of the week. But a week has passed and there is no car. When I requested the VIN and checked it against the customs database, it turned out that the car had not even been cleared. Then an even stranger stage began. Alexandra began to ask me about the loan program, explaining that the car center was a partner of the bank and had to pay some kind of compensation to the bank. Then she asked me to go to the bank myself and find out the number of the loan manager so that she could find out the amount of this compensation. Seriously? The car center has an accounting department, a finance director, and a contract with the bank — but should I look for the manager's number? As a result, I was informed that there is compensation and the buyer must pay it. In other words, I have to not only pay interest on the loan, but also compensate the bank instead of the car center. I contacted the bank and the bank's lawyer — there is no compensation. It became clear that the car center was just trying to make extra money. At the meeting, the financial director of the car center initially said that the amount of compensation was a trade secret. When I asked why I was concerned about your cooperation (a trade secret), he replied that their margin was less than 5%. Then he admitted that it was 4.8% of the cost of the car (4% — "compensation", 0.8% — VAT). At the same time, they wanted to include this amount in the total cost of the car in the contract, without specifying it separately. When I offered to write down the price of the car and the "compensation" in two lines, they refused me (they understand that they can be dragged for this) After consulting with the bank's specialists and the consumer protection Society, the following became clear: 1. The bank does not require any additional compensation from the client 2. shifting the costs of the car center to the buyer is considered as an illegal increase in the value of the goods. 3. The condition of non-repayment of the deposit is also illegal under any circumstances. As a result, the car did not reach the car center because it was not cleared. Alexandra fed me breakfast.. Alexandra, if you're lying, maybe you should do it properly. Say, for example, that the car won't arrive tomorrow, in 2 weeks? a month? I took the deposit. Alexandra's reaction was revealing: she literally tore the letter of intent out of her hands and tore it to pieces. Bottom line: an extremely negative experience. Incompetence of managers, contradictory information, manipulation of deposits, lack of transparency in pricing, attempts to impose non-existent payments that were not foreseen by the bank, and constant ignoring. I highly recommend not contacting this car center.

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Мedia

Level 8 Local Expert

We ordered a car from this company, the guys delivered it on the same time as promised, after that we made Russification with them, the Russification turned out to be smooth, as promised, so I recommend this service to you

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Андрей Т.

Level 7 Local Expert

The best electric car dealership with its own service near the ring road. Parking space. Competent salesmen, mechanics, electronics, programmers. I advise you to take a closer look.

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Ирина З.

Level 2 Local Expert

Many thanks to the guys for their competent and informative advice. Friendly and helpful consultants. They know their stuff.

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Остап Бендер

Level 4 Local Expert

I would like to express my deep gratitude to the entire ETC team. Thank you for the high-quality Russification of my beloved BYD, because the previous owner of the car did not drive clearly how. Also, many thanks for the professional advice on further car maintenance. Everything is clear and to the point. Thank you very much again.

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Данила Гесс

Level 3 Local Expert

I bought a BMW IX1 from this dealership. This is my first experience of buying a custom car and it is extremely positive! Many thanks to the company for the promptness, honesty and transparency of the transaction.The guys definitely know their stuff. There are only pleasant impressions from the car and the whole process of its delivery!

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Маргарита Левшук

Level 3 Local Expert

I am very pleased with this service! The repair and maintenance work was quick and professional — it feels like the customers are appreciated here. I especially liked the tire service: everything was done carefully and without unnecessary questions. After the repair work, the car was washed and brought into excellent condition, which is very pleasant. The prices are reasonable, and the quality is excellent.

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Вадим С.

Level 4 Local Expert

Cool guys, I've been updating blocks on BYD Song L. The job was done perfectly, the functions that I was interested in were working (parking, Sentry mode, auto security). I would like to thank Arthur separately for his advice and quick work. Success and prosperity to the company.

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виктор

Level 11 Local Expert

It's a complete deception all around them. When cars are Russified, they password-lock the entrance to the engineering menu so that no one else but them can do something later, the oil in the gearbox is changed three times more expensive than anyone, and spare parts are offered three times more expensive than their cost.

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Сергей

Level 2 Local Expert

I would like to express my deep gratitude to ETS AUTO, especially to manager Diana, who handled all the issues related to the purchase of our first electric car. She was a very competent manager, answered all your questions, and was always in touch. The entire purchase process was quick and easy. The BYD Yuan Up electric car was available in this showroom, which we chose, in the right color and at a good price, as we wanted. Thank you guys so much! Everything is clear, fast and professional! Success and prosperity! I recommend it 100%!

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андрей п.

Level 2 Local Expert

There are no words, just emotions. It would be possible to put 10, without a doubt I would. Everything is clean and transparent. With the heavy workload of the company, we went to a meeting and made an antikor and taped it in the shortest possible time. Everything was explained in detail by the operating instructions, as I have never encountered electric vehicles. Alexey (head of the company), a man of his word. A self-contained, calm, literate, self-respecting person. Arseny (the employee) is a smart, young man, he explained everything and laid out all the settings for the operation of the car, since he had never encountered electric vehicles before. Everything is in one place, both the salon and the service station .In a word, A FAIRY TALE!!! I RECOMMEND 100% TO EVERYONE!!! R.S. Purchased a new BYD Yuan Up car, the price includes Russification and installation of applications with a guarantee. MANY THANKS TO ALEXEY AND HIS STAFF!!!

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игорь К.

Level 2 Local Expert

I liked everything.The guys did well, they translated and updated the P.O. very quickly and inexpensively.Everything is working!

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Настя Д.

Level 3 Local Expert

Today we visited this salon, the managers are professionals in their field, they advised a person who does not understand cars at all, that is, me. I will definitely come back to you for a car!

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Кирилл Л.

Level 4 Local Expert

I ordered a car from China from this company, the managers helped with the choice of a car, everything is very fast and cool, in general, I advise everyone to be professional in their field!

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Антон Корзун

Level 7 Local Expert

I contacted this BL certification service, the guys did everything clearly, now my Chinese friend speaks the same language with me, it's very nice

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Сергей И.

Level 7 Local Expert

Adequate service with real prices for work. A clean service shop, young guys, they do it quickly but carefully. I put full protection on the bottom. I'll come again, and I'm thinking about THAT.

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Дима Михадёнок

Level 2 Local Expert

They did the pasting with a protective film. We are very satisfied, quickly and efficiently, the service is top-notch, I recommend it

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Александра Луговская

Level 4 Local Expert

A good place with competent specialists. We were picking up a car for a guy, this car dealership offered the best conditions. We quickly arranged the lease, without unnecessary headaches. As a gift, they made the first VOLUME free. We talked with the manager Alexey.

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Марк Киншов

Level 5 Local Expert

A professional, well-coordinated team. We helped to bring the car without any questions.

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Level 2 Local Expert

We were looking for a car, and this service said it was in reserve. I need to pay urgently. No wine numbers or videos for 2 weeks after payment. They were fed with promises that they would be sent soon. As a result, it was sent only after 20 days. They did not dare to take the Russification of the car from them, trust was greatly undermined. I don't recommend this service as much as possible if you don't want to go around with noodles on your ears ;)

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Никита Калечиц

Level 7 Local Expert

We applied for the selection of a vehicle. Alexandra's manager told and explained everything correctly. Thanks!

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Ets. Auto

65 reviews