First of all, we were satisfied with our vacation. I gave it 5 stars despite the shortcomings because they are solution-oriented. Cleaning is being done, but everything remains obviously dusty. They need to pay attention to this and dust with a wet cloth, not dry. I think the food was very varied and delicious. There are already meals, snacks and drinks at any time of the day. The pool is very big. When the height was 140, we played the children comfortably. There is also a children's and baby pool. The children had a lot of fun in the pools with slides. I didn't have the opportunity to use the thermal and women's section. The sea is not very nice and it is cold. Children's activities are enough. The children's playground is very nice. There is also an entertainment area for young children inside the hotel. having a ps5 made our children happy again.

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Sinyor_ SenSei

Level 4 Local Expert

The hotel is in a very bad place as a location because there are dozens of wind stands opposite all the pools and the beach of the hotel, so there is never a lack of wind. Let's go to the beach . The sand of the beach is incredibly bad, there are stones and even soda bottle fragments on the beach. When I talked to the local people, they found out that special sand was brought to the hotel's beach in the early days, but the sand was mixed into the sea due to the wave of the sea, I don't know how true it is, but it has an incredibly bad beach now. June June 25th, I stayed at the hotel, and on these dates they didn't open their beach, so there was no lifeguard on the beach, but we were using it as hotel guests, and while we were using it, the staff were preparing the pier for the next months, as it May be understood from here, repair and renovation works are still happening in many parts of the hotel in June, pay close attention to this, also really sheltered ladies beaches are sheltered, but the beach is incredibly bad here, the sea is rocky and full of sea urchins, so you can never see the sea without slippers or Deckshoes, you already know that I felt the need to attend the reception at the hotel 2 times at 10 am and 10 pm due to the sound of drills (they were installing soap dispensers in the rooms) Let's come to the guest relations . They are constantly in the office, and sometimes I even saw 3 people chatting, but I couldn't communicate with them either at the entrance or after. I asked for a booklet promoting the hotel at the entrance, and when he said that there was no such booklet, I had to learn about meals and pool hours thanks to the information they wrote on holiday websites. Let's go to the pools. Even on June 1, the aqua parks were not serving as regards the pools. All the other pools were serving, I think they have quite enough outdoor pools, but if 20 people enter the indoor pools too small, the indoor pool will also have no space. If it is a children's indoor pool, it is more than enough for 5 children. Saunas turkish bath standard size. Although it is passing as a thermal hotel, the thermal pools on both the women's and mixed sides were closed on May 30, and all the people who came for the holiday were victims. I hope they will solve the problem as soon as possible (when I asked it was unclear when it would open, it was said) also, the theme pool is different from other theme pools, so the temperature issue was obvious when I arrived, but it was not hot, as far as I found out, it was getting very hot like normal thermal in previous years, but what I want to point out is that the water is muddy thermal water beyond its temperature. There is a gym, it's quite enough, no one does sports anyway. The best part of the hotel was the restaurant . The staff of the restaurant department is very fast and very orderly, and the dessert department is really very good. The staff at the bars provide very good service and there are never any problems with the drink. I would also like to comment on the animation team. Every day about 45 minutes a children's disco entertains children under the name of snow (they play music and dance) because most of the people who come are small children, I would like them to move more in this direction and increase the maintenance of children's playgrounds, because there are very nice outdoor children's parks and indoor children's playgrounds, but they are neglected ( the sand area next to the children's pools is not covered with cat litter, while some of the toys in the playground are not installed or broken.) Let me come to the subject of room cleaning, I had the room cleaned 3 times in 7 days, but no matter how much paper I put on the door for the room cleaning request, the room was not cleaned, but when I requested from the reception, my room was cleaned immediately. Finally, I would like to say that if you are asked to come to this hotel again, my answer will never be, but I am very sorry that my current dessert passed in this way, the issue is that the hotel has administrative problems, despite the incredibly beautiful facilities of the hotel. So ; Jul, the beach is not clean., There are rooms that are not cleaned, There is an aqua park, it does not work, There is a thermal pool, it is not hot and it is under renovation, There are children's playgrounds without maintenance There are guest relations, but hotel information is not provided. It's a pity for the resort and the holidays of people who come here who wait for months and go to waste. I hope that as a former tourist and someone who has stayed in many hotels, they will take into account my comment and bring their facilities to better places. Respects.

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Ercan Deliceoglu

Level 7 Local Expert

Hello, we went for a 4-day blr vacation,The facility was very nice, both the location and the social areas and rooms are a facility that we really liked, but the restaurant and communal living areas were filthy dirty and poorly maintained and there was a lack of qualified staff, I personally would not prefer and recommend it again,

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Euphoria Aegean Resort & SPA

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16 reviews