After the renovation, it became pleasant to be here, it became bright and spacious. There is one disadvantage- there are always a lot of people and you can sit in line for a long time.
All the employees I've talked to speak Russian, which is great.
Many issues can be resolved. Only when you come to the office, for example, you cannot close a deposit through the application for some past century. And the online version of the online bank has not been working for more than a year. So in general, the bank lags behind its brothers in the shop;))
See original · Русский
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Old Geek
Level 6 Local Expert
February 7
Extremely unhappy! I took out a consumer loan, made partial early repayments, once again deposited the amount, as a result, there is one amount on the account, and a completely different amount in the application! I contacted support several times, did not receive a clear answer, they advise me to reinstall the application, reinstalled it to no avail! I went to the bank, took a graph showing the correct amount of debt, and the increased amount of debt remained in the application! But these are not just numbers! It's MONEY! How can a bank afford to make such mistakes?
See original · Русский
Вячеслав Куренков
Level 3 Local Expert
November 5, 2024
The Eurasian Bank is simple and reliable at the same time. Well-trained staff creates an atmosphere of professionalism and quality, which is important for such organizations.