It's rare that you don't wait less than an hour for service, even if there are only 5 customers in the room. Some managers need to be trained to communicate with clients The bank is disgusting. The help is only on WhatsApp, the operators do not respond for hours, they cannot solve the issues. For unknown reasons, the cards are being blocked, and you will be unblocking them for weeks, with constant visits to the branch, writing the same statements, and 0 results. If you don't have this bank's customers, run!

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Nailya

Level 28 Local Expert

After the renovation, it became pleasant to be here, it became bright and spacious. There is one disadvantage- there are always a lot of people and you can sit in line for a long time. All the employees I've talked to speak Russian, which is great. Many issues can be resolved. Only when you come to the office, for example, you cannot close a deposit through the application for some past century. And the online version of the online bank has not been working for more than a year. So in general, the bank lags behind its brothers in the shop;))

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Вадим Курасов

Level 18 Local Expert

The largest department and the most competent managers. They are sent here from other departments for difficult issues. There are repairs here, minimum comfort. Lunch break from 13:00 to 14:00!

See original · Русский

Eurasian Bank

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65 reviews