A medium-sized bank, which is prevented from developing by its own compliance control. The leadership's fears of sanctions put an end to development. Non-residents are only allowed to open a card for 1 year and then only in tenge. Currency cards are not issued to non-residents. A simple currency transfer abroad can take 3 days of trips to the bank. And the registration of a currency contract can take from 2 weeks to six months. The bank's employees are good people by themselves, but compliance control puts an end to their work and to the bank's customers.
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Anar Toktarova
Level 12 Local Expert
January 16, 2024
I liked the service! They were greeted with a smile, referred to a specialist, politely served, and the salary card was reissued correctly! Well done! Good luck! Thanks!
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Олег К
Level 8 Local Expert
February 22
Everything is fine, the service is professional.
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Константин
Level 27 Local Expert
September 26, 2024
I've been to this bank many times. The security is rough, there is no parking. Such a bank does not monitor customers, it is better to choose another branch.
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Павел Евстигнеев
Level 11 Local Expert
February 23, 2023
The department performs its functions perfectly.
An ATM is always available, properly secured and conveniently located.
It has proven itself positively for users and guests of the city
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Балауса Молдагалиева
Level 2 Local Expert
April 26, 2024
The call center is Bermid's answer in general, you can't get an answer to the question that the robot is asking! What kind of bank is this that you even write an answer in chats to bermid stupidly repeat one question, service 0
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Сергей Святов
Level 13 Local Expert
February 10, 2023
A very good department of the Eurasian Bank. Everything is conveniently thought out. They serve their customers very quickly. I wish them prosperity and good IT people to make a normal smartphone app.
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Janat Ospanov
Level 3 Local Expert
November 29, 2023
Even the head of the Aizhan branch does not take the phone!
They can keep the money from the child benefit, immediately pay for the block, and the fact that the loan is annulled, no one cares😬
We went to them with a letter in our hands, we still haven't solved the issue👎👎👎
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Ruslan M
Level 20 Local Expert
January 24, 2024
Abai is an excellent specialist in his field! The branch's dirtiness is beyond praise...but bureaucracy is terrible in the system.
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Людмила Хайбуллина
Level 7 Local Expert
March 7, 2023
The bank is excellent, the staff is competent and very friendly, the answer to any question is quick and clear. I would like to congratulate all the women of this bank on the Spring Holiday on March 8th.
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Мила
Level 8 Local Expert
July 26, 2024
A good bank, but at the 114 cash desk there is always one window open for service, and you have to wait a long time😕
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Аяжан Нургали
Level 10 Local Expert
April 2, 2024
Basically a normal bank. Who stands at the reception needs to be trained. He explains it uncertainly and directs it incorrectly.
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Владислав
Level 20 Local Expert
December 13, 2023
Good bank, traditional service, made an application, everything is convenient and fast
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Сергей Кравец
Level 13 Local Expert
September 7, 2024
A terrible branch. They do not solve problems from the word at all.... There is no money in the cash register on Saturday.
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Алексей Можаров
Level 18 Local Expert
April 2, 2024
The staff was quite polite and helped with the transfer of money. Thanks!
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Алексей Ж.
Level 5 Local Expert
November 24, 2022
Excellent acoustics, DJ feels the mood of the guests 👍 the kitchen is quite decent. On weekdays, there is insufficient attention from the waiters (well, or I was unlucky). Overall, I liked it.
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Дархан Нурахметов
Level 12 Local Expert
September 2, 2023
A normal branch, only the mode of operation like all people, when you leave work you will never get into this bank, because it has also finished working
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Кайрат Токтыболатов
Level 6 Local Expert
July 2, 2023
The branch is good, but a parking place for customers needs to be worked out. And the pointers where everything is will need to be installed
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Dastan Zhaxybayev
Level 12 Local Expert
November 15, 2023
The mobile application of this bank is incomprehensible, requires improvement. It is impossible to repay the loan debt ahead of schedule through him, he is extremely dissatisfied.
Managers offer one thing, the documentation is completely different, so carefully read the contract. I will not recommend it to anyone.
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Алмас Амантаев
Level 4 Local Expert
November 27, 2024
So-so place
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Андрей
Level 11 Local Expert
August 8, 2023
The clearest bank in Kazakhstan. It's a good app and it's convenient to withdraw money.
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Алишер Азатбакытов
Level 5 Local Expert
March 5, 2023
The service is at the highest level!!! The Bot manager helped out, explained everything and I solved my problem!
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Баратов Радж
Level 14 Local Expert
June 7, 2023
My question was quickly solved, but I had to pay as much as 5 thousand for the certificate. We could do it for free for our customers
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Меруерт :)
Level 9 Local Expert
September 1, 2023
Polite and competent service. Only the internal structure of the room is unclear
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Ислам А.
Level 3 Local Expert
July 13, 2024
The staff can't work properly
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Джедай
Level 20 Local Expert
March 19, 2024
Mega Kaput. The level of the bank is dangerous for well-being
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Элина П.
Level 8 Local Expert
February 3, 2024
The branch is "open" on Saturdays - one window, waiting for more than an hour. This is my third attempt to open a card that I can only open in this compartment.
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Марат Балтагожин
Level 25 Local Expert
December 24, 2023
A normal bank, but there is nothing to allocate. And there's nowhere to park the car
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Anna Kondratyuk
Level 6 Local Expert
February 24, 2024
Polite, competent staff
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Марат Балтагожин
Level 23 Local Expert
June 8, 2021
I have a salary card from this bank. Recently, money has been disappearing for small things when paying for goods in stores. When I came to the bank to figure out what the problem was, no one helped in any way, the money was not returned to the card, and they also said that this was a controversial issue. I came for a refund, and they offer me a dispute. This is the level of the bank and its staff. The mobile application is constantly buggy, look at the reviews before installing. In general, I STRONGLY do not recommend it. The bank only cares about your money, which they steal in small ways.
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Алексей Носко
Level 12 Local Expert
May 7, 2022
Cashiers are not aware at all that serving people gives them wages. The branch is closed, the only notification is on a piece of paper on the glass at the entrance. Not the best place for service , the branch on Tolya bi - Zharokova is many times more comfortable
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Серік Кужумов
Level 6 Local Expert
August 28, 2024
The operator took out a diamond
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Бауржан Бурин
Level 8 Local Expert
April 15, 2024
At least I like everything.
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Айнура Сейтжанова
Level 12 Local Expert
March 23, 2022
Terrible service... The terminal for issuing coupons is frozen and all that the staff advised is to specify who is the last and take a "live queue"... At the same time, there is no one at the "reception"... Visitors gather and don't know what to do....
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Адиль Доскемпиров
Level 11 Local Expert
April 28, 2022
It's just some kind of nightmare... the electronic queue machine is not working... None of the employees want to talk to you... People stood at the cash register for an HOUR!...
everyone doesn't give a damn...
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Сергей
Level 21 Local Expert
December 21, 2023
The problem was solved promptly. The manager was in constant contact with me while my question was being resolved during the day.
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Кирилл К.
Level 6 Local Expert
November 21, 2022
I received a pre-ordered MC World Elite card. They were given out quickly, without unnecessary questions and expectations.
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Юрий Кириллов
Level 7 Local Expert
December 28, 2023
Probably the strangest bank in Kazakhstan.
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Александр
Level 14 Local Expert
October 27, 2021
Good service, fast loan processing. Regarding the staff, I can say that it all depends on which manager you get, but don't notice yet. In general, I recommend it.
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KakosZ
Level 19 Local Expert
June 26, 2023
They were served quite quickly and without waiting in line
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Люция Гилязетдинова
Level 6 Local Expert
February 2, 2023
A great bank. The speed and completeness of the answers. Operational work.
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Андрей Бакарёв
Level 6 Local Expert
March 30, 2022
We sat in line to open an account for more than an hour and the queue shifted by 1 person only, everything is very long, there are not enough specialists. I'll choose another bank
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Аида Жандыбаева
Level 7 Local Expert
July 24, 2023
The information on the site is not correctly indicated for a long time.
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Ilya Galkin
Level 11 Local Expert
September 21, 2022
After visiting the bank, only negative impressions remained. Rude and incompetent service.
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Айбаршын
Level 7 Local Expert
February 27, 2024
My favorite bank
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Дамир Тұрғұмбай
Level 3 Local Expert
November 18, 2022
Clearly, Carefully and without Fuss. Well done!!!
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Илья К.
Level 12 Local Expert
October 14, 2023
The worst bank. The branch itself is one of the best, but it's like the best of the worst.
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Нурике Айрон
Level 15 Local Expert
March 29, 2021
The service is so-so, managers do not know their product. I don't know what the exact percentage is for transfers. What kind of financial control is there, they also don't tell managers anything. Strange.
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Назым
Level 11 Local Expert
June 15, 2022
Thank you to the managers, we got into the situation, we accepted at the end of the working day
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жанар тлепова
Level 11 Local Expert
December 13, 2021
Good specialists in the banking sector are well done 👍