Disgusting service and employees' ignorance of the basic basics of accounting. They could not explain why the final and initial balances did not match in the statements for two adjacent days: on December 31, the balance was 72 euros, and on January 1 it was already 55 euros. The employee honestly said, "I do not know." I went for a certificate of account closure three times, the first two times I was told that a certificate would be issued, but come back later when the card is closed. On the third visit, I was told that such a certificate was not issued at all.
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Айдос Кожуков
Level 8 Local Expert
September 22, 2024
A good bank, personally, my opinion is that the employees have found out how everything should be in more detail
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Kalyshev Sultan
Level 2 Local Expert
August 21, 2023
The manager is on vacation: Tasmina, I provided a replacement for another manager: Nigara, he is on sick leave in the department, they say there is no one else, I want to withdraw funds to an account in another bank to make a payment, there is no solution on the block. The support sends those to the managers and they are not in place) there are no comments.